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Data theft!. Our proactive approach. Report them immediately. Better safe than sorry!. Watch for risks and incidents. The faster you report , the faster we can respond. IT-related risks and incidents. Covers:. Electronic information. Software applications (e.g. emailing).

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Presentation Transcript

Our proactive approach
Our proactive approach

  • Report them immediately

Better safethan sorry!

  • Watch for risks and incidents

The faster youreport, the faster we can respond


Data theft

IT-related risks and incidents

Covers:

  • Electronic information

  • Software applications (e.g. emailing)

  • Performance of laptops, mobile devices and our network


Data theft

IT-related risks and incidents

  • Unusual computer behaviour

  • Unusual mobile device behaviour

  • Inappropriate use of our IT network

  • Phishing emails, instant messages and texts

  • Suspicious websites and advertisements

  • Unauthorised access to information

Contact the

IT Helpdesk

Post line 5415 2555 (01246 282 555) or

RMG.information.security@royalmail.com


Data theft

Physical risks and incidents

Covers:

  • Electronic information

  • Loss of equipment (e.g. laptops, mobile devices and PDAs)

  • Protection of our premises


Data theft

Physical risks and incidents

  • Lost or stolen equipmentor printed documents

  • Unattended IT equipment

  • Unescorted strangers in the office

Unauthorised access to printed information

Shoulder surfers

Social engineering and vishing

Contact group

security

Post line 5474 6655

securityhelpdesk@royalmail.com


Data theft

Personal information risks and incidents

Covers:

Lost, stolen or unattended customer or employee information

Unauthorised access to information

Complaints and enquiriesfrom customers, employees or members of the public

Contact the

Information Rights Team

0114 241 4217

information.rights@royalmail.com


Visit myroyalmail com t hinksecure
Visit myroyalmail.com/thinksecure

Further information

Use the online reporting form

RMG.information.security@royalmail.com


Data theft

Report wrongdoing

Bribery and corruption

  • Fraud

  • Financial malpractice

  • Practices that put information or individuals at risk

0800 097 1131

www.intouchfeedback.com/royalmail

Inform your manager or

contact Speak up


To take away
To take away...

  • Watch for risks andincidents, and report them immediately

  • Report IT-related issues to the IT Helpdesk

  • Report physical issues to Group Security

  • Report personal information issues to the Information Rights Team

  • Better safe than sorry!