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NISN Customers Forum Boston, MA 7

Agenda. BackgroundPurpose of MOVEMOVE Contract IDIQ SummaryIDIQ Process10 Year Maintenance SummaryBenefits to NASASystem HighlightsMOVE Switch Hardware and Keyset PicturesMOVE Project Updates (by site)Site Location DrawingKey Dates for Remaining MOVE OptionsExercising an OptionFunding R

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NISN Customers Forum Boston, MA 7

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    1. Fourteenth NISN Customers' Forum

    2. Agenda Background Purpose of MOVE MOVE Contract IDIQ Summary IDIQ Process 10 Year Maintenance Summary Benefits to NASA System Highlights MOVE Switch Hardware and Keyset Pictures MOVE Project Updates (by site) Site Location Drawing Key Dates for Remaining MOVE Options Exercising an Option Funding Responsibilities Summary Site Lead Contact Information Fourteenth NISN Customers' Forum 2

    3. Background Mission voice switch systems Support NASA Critical Spacecraft Operations Performs Switching, Conferencing, and Monitoring of mission critical voice services Typical Keyset users Flight Controllers Range Safety Network Controllers Mission Managers Mission Operations Fourteenth NISN Customers' Forum 3

    4. Purpose of MOVE Replace aging Site custom mission critical voice switch systems with standardized systems over a five year period and provide product support/maintenance for up to an additional 10 years Fourteenth NISN Customers' Forum 4

    5. MOVE Contract Frequentis USA, Columbia, Maryland Awarded September 2006 Contract start date February 1, 2007 15 year period of performance 5 year Basic plus Site Options 10 year maintenance per Site Indefinite Delivery Indefinite Quantity (IDIQ) Fourteenth NISN Customers' Forum 5

    6. IDIQ Summary Firm Fixed Price IDIQ catalogue of Equipment and Services Equipment Keysets (all types) Switch expansion Line Replaceable Units (LRU) Local System Administrator (LSA) Subsystem Switch Subsystems Services Senior Engineer Junior Engineer Field Engineer Software Engineer Fourteenth NISN Customers' Forum 6

    7. IDIQ Process IDIQ orders have are now being placed in SAP Coordinate through MOVE Site Leads Contact MOVE Sites Leads for IDIQ catalogue prices Fourteenth NISN Customers' Forum 7

    8. 10 Year Maintenance Summary 10 years of FUSA provided maintenance per Site NASA troubleshooting to Line Replaceable Unit (LRU) 24x7x365 help desk/escalation Maximum 10 day turnaround of repaired/replaced LRU’s Vendor provided system critical spares Fourteenth NISN Customers' Forum 8

    9. Benefits to NASA Volume purchase Modified COTS Reduced logistics Reduced maintenance Scalability Single Firm Fixed Price Contract Commonality Standards based Fixed price catalogue ordering Interchangeable Spares Training Vendor provided 24x7x365 trouble desk/escalation Fourteenth NISN Customers' Forum 9

    10. System Highlights Low number of Line Replaceable Units (LRU) VoIP keyset options T-1 keyset options Virtual keyset option (Type-C) Profile driven keyset user functionality (i.e., “follow me”) Color touch sensitive Keyset displays Remote Keyset Capability Minimum 50% expandability PABX dial in to conference option 100% digital voice interfaces Standardized protocols Local & Remote LSA capabilities On Site Training Stancil Digital recorders (not provided by FUSA) Fourteenth NISN Customers' Forum 10

    11. 11 MOVE Switch Hardware Fourteenth NISN Customers' Forum

    12. 12 Type-D & E Keysets Fourteenth NISN Customers' Forum

    13. 13 Type-D Keysets Rack Mounted Fourteenth NISN Customers' Forum

    14. MOVE Project Update (Basic Sites) GSFC First Article/Factory Acceptance Testing (FAT) completed. GSFC-1 and GSFC-2 installed and Site Acceptance Testing (SAT) completed Transition/Cutover expected to begin September 2009 and end January 2010 MSFC FAT completed MSFC switch installed and SAT completed Transition/Cutover expected to begin late 2009 JSC FAT completed JSC-P and JSC-B installed and SAT completed Transition/Cutover expected to begin September 2009 and end September 2010 Fourteenth NISN Customers' Forum 14

    15. 15 MOVE Sites and Site Leads Fourteenth NISN Customers' Forum

    16. 16 MOVE Project Update (Exercised Option Sites) Fourteenth NISN Customers' Forum

    17. Fourteenth NISN Customers' Forum 17

    18. Exercising an Option Process for exercising an Option Site: Coordinate with respective MOVE Site Lead Transfer of keyset funds to GSFC Procurement Due 75 days prior to FUSA Option Start Date Fourteenth NISN Customers' Forum 18

    19. Funding Responsibilities HQ Initial delivery of Switch/LSA sub-systems System critical spares Transition equipment 10 years maintenance Initial training Test equipment Stancil Digital recorders Removal of old switch IDIQ maintenance (FY-09) MOVE Site Keysets Local facilities Keyset cabling Head/Handsets Fourteenth NISN Customers' Forum 19

    20. Summary All Sites responsible for Keyset funding Option Sites wishing to exercise must have keyset funds to GSFC Procurement NLT 75 days prior to schedule Start date Costs have been provided to MOVE Site Leads Funding transfer info can be obtained through MOVE Site Leads 10 year FUSA depot level maintenance per Site http://move.nasa.gov Fourteenth NISN Customers' Forum 20

    21. MOVE Project Contacts Project Manager Dan Duffy ~~ 301.286.5110 MOVE Contracting Office Darlene Coen ~~ 301.286.1340 Business Manager Becki Knoble ~~ 301.286.8784 GSFC, HQ, WSC, GRGT, WFF, MILA Katie Poole ~~ 301.286.5636 MSFC Doug Fooshee ~~ 256.544.3297 JSC, MCC-M Al Wylie ~~ 281.483.4738 JPL, DSN Sites Roger Cortez ~~ 818.393.7949 Hanger AE, VAFB Tuan Doan ~~ 321.853.9742 KSC, DSPA Tim Springstroh ~~ 321.867.1548 Fourteenth NISN Customers' Forum 21

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