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English for Information Professionals

English for Information Professionals

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English for Information Professionals

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  1. English for Information Professionals

  2. Greeting • In every culture, greeting is a part of everyday social interaction. People around the world greet each other differently

  3. How people in various countries greet each other?

  4. How people in various countries greet each other? people rub their noses for greeting.

  5. social kissing between men is common How people in various countries greet each other?

  6. people alwaysshake hand when they meet. young people always elaborate handshaking and hand slapping How people in various countries greet each other?

  7. people always bow their head people always slight bow, with the palms pressed together to the chest. How people in various countries greet each other?

  8. It is typical for Thai people to greet others by saying "Where are you going?" or "Where have you been?" • Native English speakers say " Hello, how are you?" or "Good morning. How are you?" • It depends on who you are talking to.

  9. Formal Good Morning (Mr…..) Afternoon (Miss..) Evening (Mrs…) • I’m fine. Thank you. And you? • Nice to see you too. Good Morning (Mr…..) Afternoon (Miss..) Evening (Mrs…) • How are you? • It’s nice to see you. • Welcome to …

  10. Informal Hello,A. Hi, A. • Great to see you too. • Nice to see you too. • Ok, How about you? Hello, B. Hi, B. • Great to see you. • Nice to see you. • How are you doing?

  11. 1. Greeting friends or people you know very well. • When friends meet each other, they say " Hi" or "Hello" to each other. • They also ask about each other's health. • A greeting can be accompanied by a smile.

  12. Bob meets his friend, Sally, in the office Ben : Hello, Sally. Sally : Hi, Ben. How are you? Ben : Fine. Thanks and you? Sally : Very well. Thank you.                 

  13. When you meet your friends or somebody you know well, you can say… • Hello, John. • Hi, Mary. • Hello, John. How are you? • Hi, Mary. How are you doing? • Hi there. • Hello there.  • What’s up (Dude)?

  14. When you have not seen your friend for some time ,you may say… Hello, Paul. Long time no see. How have you been? Hello, Chris. Nice to see you again. Hi Sarah. What have you been doing? When you call your friend, first name or nickname is usually used such as John, Mary, Sam

  15. 2. Greeting Other People • When you meet someone you do not know very well or someone who you are older people, you should call that person by the family together with the title such as Mr., Mrs., or Miss

  16. Ms. Wilson : Good morning, Mr. Smith. • Mr. Smith : Good morning, Ms. Wilson. • Ms. Wilson : How are you this morning? • Mr. Smith : I'm very well. Thank you. How are you? • Ms. Wilson : I'm fine . Thank you.

  17. Choose the best answer 1 You meet your English teacher in a department store, you say A. Hello, teacher. B. Hello, David. C. Hello, Mr. Anderson. 2 You meet your friend, Jane, on the way to your class, you say. A. Hi, Miss Jane B. Hi, Jane C. Good morning, Miss Wilson

  18. Choose the best answer 3 You are a receptionist at a hotel. A guest walks in and wants to check in. You say………… A. Hello. How are you? B. Good morning, sir. May I help you? C. I'm a receptionist. What do you want? 4 You want to introduce Mr. Michael Anderson to your boss. You say…… A. Mr. Somchai, I 'd like you to meet Mr. Anderson. B. Mr. Somchai, I 'd like you to meet Mr. Michael. C. Excuse me, I'd like you to meet Anderson.

  19. Pair practice: sample conversations with audio (practice with a learning partner) • Greetings in Passing • Greetings before a Conversation • Greetings in the Classroom • Greetings in Business • Greetings at a Party or Social Event • Greetings in a Friend's Home

  20. Greetings in Passing • It is polite to greet a person you know. • However, you don't always have time to stop and have a conversation. • Just remember to smile as you say hello. • A small wave is also polite. • Sometimes you pass the same person a second time on the same day. You can say “Hello again" or just smile.

  21. Tips • Slow down to greet someone you know. You don't have to stop what you are doing (walking, working, shopping). • Say an appropriate form of hello. • Smile and wave.

  22. Hello • Hi • Good morning • Good afternoon • Good evening* • Hey, John. • How's it goin'?** • *Good night is a farewell (goodbye) phrase. It is NOT a greeting to use at night time. • **Native speakers often shorten "going" to "goin" in casual greetings.

  23. Slang greetings in passing • Using slang in a greeting is typical between close friends. Teens often use slang when they greet each other. Certain English speaking countries also have their own popular form of "hello". • Howdy • Hiya • Whazzup? • Yo • G'day (Australia)

  24. Greetings before a conversation • Sometimes you stop and talk for a minute as you say hello. • This type of greeting is followed by a conversation. • Close friends often hug when they greet each other, especially after a long time without seeing one other. • Men sometimes give each other a hand shake or a high-five (touch palms above the head).

  25. Tips • Stand near a person and say hello. • Express happiness to see a person. • Ask a question or begin a conversation.

  26. Useful Phrases: • Nice to see you. • Long time no see. (I haven't seen you in a while.) • What have you been up to? • How are things? • It's been a while. (It's been a while since I've seen you.) • What's new? • Not much. (answer to What's up?)

  27. Pair Practice (casual between friends or coworkers) • A: Hi Corey. • B: Hey, Jennifer. Good to see you. (hug) • A: Me too. How've you been? • B: Busy, you? • A: Pretty good. How's your new job? • B: It's okay. There's a lot to learn. What's new with you? • A: Not much. The kids are back at school.

  28. Greetings in the Classroom • It is polite to greet a new student that joins your class. • Introductions immediately follow this type of greeting.

  29. Tips • Say hello and exchange names. • Exchange nationalities. • Engage in one line of small talk (weather, surroundings, news).

  30. Useful Phrases • I'm from...(city or country)* • I hear it's beautiful/hot/expensive there. • How do you like it here? • How long have you been here? • *Learners often say "I come from..." instead of "I'm from...". Native speakers use "come from" for things or animals, not people: The toys come from China. Milk comes from cows.

  31. Listen and read: • A: Hello. I'm Sasha. • B: Hi Sasha. I'm Brent. (hold out hand to shake) • A: Nice to meet you Brent. Where are you from? • B: Chicago, Illinois. And you? • A: I'm from Australia. I live in a small town near Sydney. • B: Australia. Wow. I've always wanted to go there. How long have you been in Canada? • A: I just arrived this week. It's my first day of school. • B: Really? I think you'll love Vancouver. It's really beautiful here.

  32. Greetings in Business • Proper etiquette is important in business greetings. Make sure to use polite language such as "please" and "thank you". Appropriate titles and gestures should also be used. Shaking hands is common in most English speaking countries. It is also important to smile.

  33. Tips • Introduce yourself with name and title. • Shake hands. • Express happiness to meet the other person. • Give or accept directions.

  34. Useful Phrases • Please have a seat. • Thanks for agreeing to meet with me. • He'll be right with you. • Can I offer you something to drink? • My pleasure.

  35. Listen and read: • A: Hello. I'm Mia Conners. • B: Hi Mia. I'm David Sinclair, and this is my partner Gina Evans. (hold out hand to shake) • A: Nice to meet you Mr. Sinclair and Ms Evans. Thank you for taking the time to meet with me today. • B: It's our pleasure. And please, call us David and Gina. Can I take your coat? • A: Thank you. • B: No problem. Please take a seat and we'll be right with you.

  36. Greetings at a Party or Social Event • It is polite to greet many people at a social event. • This is called "mingling". • After you greet people you know look for people you haven't met before. • Introduce yourself and start a conversation.

  37. Tips • Say hello and introduce yourself to a person who is not in a conversation. • Talk about your relationship to the host. • Discuss one party related item (food, theme, length of stay).

  38. Useful Phrases: • Who are you here with? • How do you know Jane? (party host) • I don't think we've met. • Have you been here long? • Have you tried the cheese dip/dessert/punch? • Where did you get your costume? • The food looks great. I can't wait to try the dip. • I love your dress/shirt/hat. It really suits you. (looks good on you) • These decorations are wonderful. I love the table cloth/balloons/flowers.

  39. Listen and read: • A: I don't think we've met. I'm Stacey. (hold out hand to shake) • B: Hi Stacey. I'm Carl. • A: Hi Carl. So, how do you know Jane? • B: Oh, Jane and I used to work together at a coffee shop. • A: Oh, you mean when you were working in Japan? • B: That's right. And how do you know her? • A: Actually, Jane is my cousin. Our moms are sisters. • B: No way! You two don't look anything alike.

  40. Greetings in a Friend's Home • When you go into a friend's home, it is polite to greet other people (relatives/roommates) in the house. • Say hello and introduce yourself. A conversation may or may not follow.

  41. Tips • Introduce yourself to people you don't know. • Express happiness to meet the other person. • Make small talk.

  42. Useful Phrases • You can call me... • Thanks for coming. • Thanks for having me. • I've heard so much about you. • You have a beautiful home.

  43. Listen and read: • A: Hi Mike. I've heard so much about you. Jesse says you love to play guitar. • B: Yes I do, Mrs. Simpson. Nice to meet you. • A: We're glad to finally be able to meet you. Dinner will be ready in about twenty minutes. • B: Is there anything I can do to help? • A: No, everything is pretty much ready. We're just waiting on the roast. I hope you like roast beef. • B: Yes, of course. Jesse tells me you are a fabulous cook.

  44. Information professionals A: Good morning, mam. How can I Help you? B: Good morning. l’d like to borrow some books like Da Vincci Code or Harry Potter and the Goblet of Fire. A: O.K. Please come this way, mam. Madam or Madame (f) (N.) polite form of address to a woman, whether married or unmarried, usually somebody one does not know personally

  45. A: Good morning. Are you Mr. Smith? Welcome to Chiang Mai Rajabhat University Library. B: Good morning, mam. It’s very nice to see you again. A: Please come this way. I’ll show you around. B: Thank you so much. It’s very kind of you. A: It’s a great pleasure for me

  46. Introducing • Introducing oneself • Introducing someone to other (s) • Introducing someone to audience

  47. Formal A: May I introduce you to I’d like to introduce you to I’d like you to meet Mr. …….. Ms. ……. Mrs. ……. Khun……. B: How do you do. I’m pleased to It’s a pleasure to It’s nice to Nice to Pleased to see you. know you. meet you. C: How do you do. I’m pleased to It’s a pleasure to It’s nice to Nice to Pleased to see you. (too) know you. meet you.

  48. Informal A: Can I introduce you to This is I want you to meet James. Cindy. Paul B: Hello, (James). Hi, (Paul) Nice to meet you. Pleased tosee you C: Hello, (B). Hi, (B). Nice to meet you too. Pleased tosee you too.

  49. Good bye. A: I’ve got to go. I have to leave now. I think I have to leave now. See you tomorrow. See you later. Good bye. I’ll call you later. I’ll see you later. I’ll talk to you later Bye. Good night. B: See you. Take care. See you (tomorrow). Good bye. Bye. Good night.