Chapter 1 Overview: Introduction to the Field. Operations Management Why Study Operations Management? Production System Defined Types of Transformations Objectives of Operations Management Goods Versus Services Plan of the Course OSCM Jobs OSCM Placement and Salary Statistics.
Operations management (OM):
Aproduction systemuses resources to transform inputs into some desired outputs.
1. Gaining a competitive advantage - strategy, project management
2. Product Design and Process Selection - goods, services, quality, analysis
3. Supply Chain design - JIT, ERP, electronic commerce, supply chain strategy, capacity management
4. Planning and controlling the supply chain - forecasting, aggregate planning, MRP, inventory management, TOC