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Safe and Secure Internet Environment for Children in Japan

Safe and Secure Internet Environment for Children in Japan. 21 Feb 2014. Shunsuke Kamata. Deputy Director, Telecommunications Consumer Policy Division Telecommunications Bureau Ministry of Internal Affairs and Communications (MIC), Japan.

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Safe and Secure Internet Environment for Children in Japan

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  1. Safe and Secure Internet Environment for Childrenin Japan 21 Feb 2014 ShunsukeKamata Deputy Director, Telecommunications Consumer Policy Division Telecommunications Bureau Ministry of Internal Affairs and Communications (MIC), Japan

  2. Legal Framework about Safe and Secure Internet for Children 1 ◆ Act on Development of Internet Environment for Children was enforced on April, 2009. ◆ Under the 2 fundamental principles of a) promoting use of filtering services and b) improving ICT literacy, both the government and the private sector are undertaking various initiatives. Fundamental principles a) Promoting filtering, etc. b) Improving ICT literacy Initiatives by the private sector (with Government support) Private sector Government The Headquarters for the Promotion of Development and Support for Children and Young People Mobile phone carriers Internet service providers PC makers Young people Mandatory supply of filtering services (with some conditions) Support Formulation Obligation to make efforts for development Filtering developers/ suppliers Basic plan (※The second basic plan was determined on July 2012) -Provision against newly-appearing machinery like smart phones. -Promote dissemination of information to parents. -Promote collaboration among the national government, local government, and private sector. Obligation to make efforts to prevent browsing of harmful information Server administrators Other parties concerned Obligation to make efforts for education, etc.

  3. Issues about children to use safe and secure internet 2 ◆ Because the number of children using smartphone are rapidly increasing in Japan, we need to develop safe and secure internet environment for children to use smartphones and SNS, regarding; a) Illegal/harmful information b) Inadequate use for Internet a) Illegal/harmful information ✔ Diffusion of filtering services ✔ Certification by the independent organization ✔ Voluntarymeasures by SNS companies ○　browse illegal/harmful information 　→　Children become the victim of the crime b) Inadequate use for Internet ✔ Setting upper limit of the charge of SNS services for children users eg. ～15yrs5,000yen(≒500€) 　　　　 ～18yrs10,000yen(≒1,000€) ①Overcharge ②　Ｉｎｔｅｒｎｅｔ　Ａｄdｉｃｔｉｏｎ ③Bullｙing on Websites ④　Spam posting on SNS ✔ Distribution of awareness-raising activities for Children with parents, teachers, local authorities, telecommunications career, etc.

  4. Main initiatives by MIC 3 ◆For the purpose of a)Promoting improvement and diffusion of filtering services, b)Improving ICT literacy,MIC encourages cooperation between the public and private sectors about the use of smartphones. Main issues Purposes Course of action • Provide users with further information at the time of contract/sale. ○　Further information on the current situation of filtering on smartphones ○　An environment where users can use filtering of smartphones at the same quality as of feature phones a) Promoting improvement and diffusion of filtering services • Support voluntary efforts of private sectors toward improvement of filtering services. Through cooperation between the public and private, promote awareness-raising activities ○　Well informed about smartphones. ○Visualize the literacy of the youths and make indicators of it. b) Improving ICT literacy Create internationally coherent indicators of literacy

  5. Filtering services in Japan 4 ◆ Black-list filtering services are provided in Japan to minimize blocked websites and applications. Use the Internet Filtering as Black-list Be able to browse the websites and applications which are classified into ‘Blocked’ categories, if below. Classify websites and applications into categories Websites Websites and applications which are certified by the Independent organization (EMA) Applicaitons Blocked E-mail Websites and applications which are allowed to be shown individually by parents Shown Shown

  6. Visualizingchildren’s Literacy in safe and secure use of internet 5 • ✔ Classification of literacy that children need for addressing online risks Based on the risk classification on the OECD report about young people protection on the Internet, the ability of addressing risks and threats on the Internet was organized as follows. 【The literacy that young people need for addressing online risks】 １．Literacy for addressing illegal and harmful content riskson the Internet 　ａ．They can understand illegal content and address the risks appropriately. 　ｂ．They can understand harmful content and address the risks appropriately. ２．Literacy for communicating appropriately on the Internet 　ａ．They can read information and communicate appropriately. 　ｂ．They can understand the problems of e-commerce and address the risks appropriately. 　ｃ．They can use the Internet with consideration for the fee and the time. ３．Literacy for privacy protection and appropriate security measures 　ａ．They can protect privacy. 　ｂ．They can take security measures. • ✔ Operation overview of the Quiz and the questionnaire From 2012, for first grade of high school students all over the country, we have started the multiple-choice quiz that measures above- literacy for addressing online risks and knowledge. We had the second test this year. From June to July, 2013, the test was carried out for about 3,500 freshmen at public and private high schools.

  7. Categorization of Online Risks, Literacy to be required and Quiz 6 1. Categorization of Online Risks Literacy to be required (examples) Quiz (example)

  8. Making the indicator; Internet Literacy indicator for Students(ILAS) 7 General evaluation of the quiz output ✔ Average score was improved in all classification compared with Year 2012. Literacy for addressing the risks was totally improved. 　　・ Same as the Year 2012, literacy for addressing illegal information(1a.) and making consideration for the fee and the time(2c.)are relatively high. 　　・ Literacy for appropriate e-commerce (2b.)and security measures(3b.) are relatively low. It is necessary to illumine weak spot continuously. 【Large Classification】 【Middle Classification】 Average score 33.8 score/49 score (about 69%/100%） 3b: Security risk General 1a:Illegal content risk total 3a:Privacy risk 1b:Harmful content risk • 2:Inappropriate • Use Risks 2a:Inappropriate contact risk 2c:Inappropriate use risk • 3:Privacy & Security • Risks 2013 2b:Improper transaction risk 2012

  9. Current Situation of Internet-Connected Devices 8 Possessed internet-connected devices （multiple answers） Most-used internet-connected device （single answer） Mobile Phone Mobile Phone Smartphone Smartphone Tablet PC Tablet PC Note PC Note PC Desktop PC Desktop PC Mobile Game Mobile Game Console Game Console Game 2013 2013 Do not have These devices 2012 2012 Do not have These devices ✔ More than 99％of children possess internet-connected devices. ✔ Smartphone possessors are increased largely (84%) compared with last FY(59％). On the other hand, Cellular phone/PHSpossessors decrease largely(39％→17％) ✔ When connecting the Internet, young people who most use smart phone are increased largely(48％→75％). ✔ The use of cellular phone/PHSdecrease largely(25％→6％).

  10. Analysis of ILAS; Utilization Situation of the Internet 9 【Handling hours of different devices】 No Answer less than 30mins 30mins– 2hrs over 2hrs Console Game Mobile Phone Smartphone Tablet PC Note PC Mobile Game 【The rate that handling hours is over 2 hours】 ✔ Mostly, average handling time is less than 30 minutes except smart phone. More than half(56%) of smart phone users use over two hours. ✔ The most device users who handle over two hours are decreased, on the other hand, those of smart phone users are increased largely.(47％→56％）. Mobile Phone Smartphone Tablet PC Note PC Desktop PC 2013 Mobile Game 2012 Console Game

  11. Analysis of ILAS; device of children’s use 10 ◆ Children who mostly use smartphone have relatively lower literacy than those who mostly use other devices. ・The highest percentage of questions is young people which often uses . ・Especially, the percentage of questions that young people only possess smart phone is low. Mobile Phone Smartphone Game （Only smart phone:67%） （Only smartphone:66%） （Only smartphone :64%） （Only smartphone:58%） Users can connect to the Internet with smart phone.On the other hand,it is important for users to improve literacy of smart phone, because they tend to use it without risk awareness and ability to address problems.

  12. Utilization of ILAS 11 Analysis of output of the Quiz and the Questionnaire Utilization for awareness-raising activities in local areas ・　 Literacy for the improper transaction risks and security riskshas been continuously low. ・　84% of first grade high school students posses Smart phone.However, the current ability of them to react to online risks is relatively low. and more ・　 Awareness-raising activities that focus on lower literacy categories ・　Expansion of activities by relevant parties such as teachers and PTAs recognizing the actual conditions and problems of children’s Internet use and more utilize utilize utilize Visualizationof younger children or parent’s literacy Input to global action for construction of the literacy indicator ・　Development of the literacy indicator for elementary and junior high school students (by JISPA) ・　 Development of the literacy indicator for parents and older people, and others. ・　Referring to OECD Recommendation about Online child protection（2012.2.16）,we sent an officer to OECD’s working party and had him make a report about ILAS in order to promote activities as OECD. ・　Cotinue activities as OECD

  13. Constructing cooperative frameworks in local areas 12 ◆ Relevant parties should cooperate widely and distribute awareness-raising activities to improve literacy in local area. MIC plays an central part in constructing that frameworks. Local area Cooperative framework in local areas Japan Internet Safety Promotion Association (JISPA) Children, guardians, etc. The distribution of Awareness-raising activities Local government Coordinate seminar Boards of Education Schools ・Coordinate or support workshops, seminars, etc. ・Provide educational materials(e.g. pamphlet.) Teachers ＰＴＡs Guardians cooperation Organizations, NPOs, professionals, etc.which actively carry out awareness-raising activities Ministries and agencies CAO MEXT METI etc. Professionals Consumer association Organizations carrying out awareness -raising activities Explanation at internak meetings such as PTAs Relevant business operators (Carriers, ISPs, device makers, filtering developers, contents or application suppliers, OS providers) Strengthening cooperation Encouraging the participation MIC’s regional office Provide materials MIC

  14. Private sectors activities; JISPA 13 ◆ As private sector, JISPA (Japan Internet Safety Promotion Association) aims at a) Cooperating with companies, government, academia to develop a Safe and Secure Internet Environment for children. b) Holding a forum for parents and young people, to share and develop ideas regarding improvement, especially with PTAs. JISPA is non-profit membership organization to develop a safer Internet for young people. It collects and publicizes information on the initiatives carried out by private-sector and local community organizations, providing a forum to share and develop ideas regarding the improvement of the Internet use environment. This forum aims to promote all-around media literacy to empower young people to make full use of ICT and adults to better control such use for their well being. It also works to support the development and widespread adoption of a self-regulatory Charter on which private-sector companies and individuals using the Internet can base their activities to contribute to building a safe and secure network environment for all. Its current members include: NTT DOCOMO, KDDI, SoftBank Mobile, Fujitsu, Coca-Cola (Japan), McDonald's Company (Japan), Microsoft, Yahoo Japan, Google Japan, DeNA, GREE, Mixi, academia, the media and Parent-Teacher Association. In total 186 members ( full member:59, supporting member:35, special member: 92) Japan Internet Safety Promotion Association (JISPA) Established February 27, 2009 <Chairman> Mr. Masao Takahashi <Activity area> JAPAN total 186 members

  15. Promotion of social media guidelines 14 ◆ The use of social media among children spreads. However, because of the ease and convenience of social media, we easily send information about privacy such as what we do or where we stay, without thinking about the influence and risks. It may cause a crime or other Internet trouble. ◆ Even if we don’t intend to announce personal information, we may be identified by a combination of information registered with social media on Internet. “The problem of Inappropriate picture posting take measures for junior and senior high school students " (NHK news) September 6, 2013 The case has been increasing nationwide that a youth takes a picture in an inappropriate place like a showcase in a shop and post it onsocial media as a joke. It causesa problem. The number of companies and universities that devise original guidelines to prevent such a problem has been increasing, but in junior and senior high school such guidelines are seldom made. So, MIC has decided to encourage schools to devise guideline in case students use social media inappropriately. We should let children recognize that socially unfavorable actions arenot permitted on Internet, too. Source : NHK website

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