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Thursday Breakout Session (Group 7)

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  1. Thursday Breakout Session (Group 7) • Members • Terry Davis (University of Arkansas) • Tim Husted (Albany State University) • Laurie Burns (Internet 2) • Ken Payne (University of Georgia) • David Matthews-Morgan (University of Georgia) • Thomas Miller (North Avenue Trade School, a.k.a GA Tech) • Jake Williams (same as above)

  2. Current Practices - Describe the current state of advanced services on campuses

  3. Which Advanced Services are important? • QoS • Multicast • H.323 • Video • VoIP • Security • Higher bandwidth 'infrastructure’ • Wireless

  4. What is your order of implementation? • Backbone network upgrades • Security (firewall, IDS) • QoS • High-bandwidth applications

  5. What is the demand for Advanced Services? • Watching the network utilization (traffic patterns) • Listen to what the users (customers) are asking for

  6. What is the penetration of Advanced Services into campuses? • Streaming and Distance Learning needs to be available • Others include specific grants (such as NSF vBNS grants) that require high volume accessa • All other services are internal (departmental)

  7. What are the greatest barriers to implementing advanced network services? • Politics (they want it but will they pay?) • Money (allocated for infrastructure, personnel, training, etc) • Fragmentation of control (central control with user-need sensitivity)

  8. Looking Toward the Future - Discuss what you need to make advanced services work

  9. What would help you to implement advanced network services on your campus? • Solve the political and funding issues • Educate users, create rallying points for them (show them what they can ask for) • Policy (security, accountability) • Build partnerships and alliances with the users, departments • Good management of implementation/maintenance staff

  10. What features do you need in equipment that is not now there? • Better vendor support for secure communications (Cisco should be leading encrypted communications) • Better ACL, security standards controlling access to equipment setups • QoS standards - more functionality in things like DiffServ and DSCP • Traffic shaping standards • Real-time transfer protocols • Monitoring tools

  11. What training would help in implementation and operation? • Workshops such as this one • Vendor-specific training • Seeing the issues from other points of view (peer-groups)

  12. What can Internet2 do to help? • Sponsor more peer-groups • Have higher-level management sessions (Internet2 Days) - less technical in nature • Have representation at management retreats • Software tools that help implement services, provide user feedback (to enhance perceptions)