Carleton Place DWQMS Distribution System. October 2009 . Why the changes? .
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In May 2000, Walkerton’s drinking water system became contaminated with deadly bacteria, primarily Escherichia coli O157:H7.1 Seven people died, and more than 2,300 became ill. The community was devastated. The losses were enormous. An inquiry was conducted by Chief Justice - The Honourable Dennis R. O’Connor, his findings changed how water is tested, treated, distributed.
Read his report at: http://www.attorneygeneral.jus.gov.on.ca/english/about/pubs/walkerton/
Collective policies, plans, procedures, and the supporting infrastructure by which an organization aims to reduce and eventually eliminate non-conformance to specifications, standards, and customer expectations in the most effective and efficient manner.
Document what you do
Perform your documentation
Record your performance
Improve your performance
Plan – establish the objectives, policy, and procedures necessary to deliver the results
Do – implement the procedures
Check – monitor and measure procedures and report the results
Improve – take action to continually improve performance
Anyone responsible and / or involved in the delivery of safe drinking water from a municipal residential drinking water system.
This includes the Mayor, Councilors, Clerks, Treasurers, CAOs, Public Works Staff, Operating Authorities, Managers, Operators, and Administrative Assistants
New requirements for the owner (Corp. of the Town of Carleton Place) & operating authority (OCWA) approval to operate the drinking water system.
Adds requirements to increase awareness of management processes and procedures throughout the organization.
Requirement for documented RESPONSIBILITY and ACCOUNTABILITY.
DWQMS does not change the classification for operator certification or the drinking water system.
Does not change the current inspection process for achieving compliance at our facility.
Carleton Place Quality Management System
The Operational Plan defines and documents the Quality Management System (QMS) for the Town of Carleton Place Water Distribution System owned by the Town of Carleton Place and operated by the Town of Carleton Place Public Works.
The Operational Plan must have a QMS policy that provides the foundation for the QMS and;
Commitment & Endorsement of the Town of Carleton Place Water Distribution System’s QMS & Operational Plan
The Town of Carleton Place DWQMS Operational Plan is endorsed and supported by the Town of Carleton Place, the Mayor, Councilors and the Director of Public Works.
Quality Management System Representative
The QMS Representative will ensure that current versions of documents related to the QMS are in use, reporting on QMS performance, identify opportunities, and ensure personnel are aware of all applicable legislative and regulatory requirements that pertain to their operational duties.
ALL PERSONNEL HAVE A ROLE AND RESPONSIBILITIES WITH THE DWQMS.
This element outlines the procedures for identification, storage, protection, retrieval, retention time, and disposition of documents and records.
The drinking water distribution system is comprised of approximately 45kms of piping, 600 valves, and 400 hydrants
The Public Works Staff have identified threats / hazardous events that could have a negative impact on the system’s ability to deliver safe water. Specific control measures and procedures are in place to minimize the opportunity.
Mayor & Council
Director of Public Works
Public Works Superintendant
The Operational Plan describes the competencies required for staff who perform duties that directly affect drinking water quality. Also how we develop and maintain competencies and ensures staff understands the impact their duties have on safe drinking water.
This element is designed to ensure sufficient & competent personnel (element 10) are available for duties that directly affect drinking water quality.
This element requires us to communicate our QMS policy and other relevant QMS procedures to council, staff, external partners and the public.
Element 13 describes the procedure for procurement and ensuring the quality of essential supplies. It also identifies the supplies and services deemed essential to the safe delivery of water.
Element 14 describes procedure for the Municipality of Carleton Place to review the adequacy of infrastructure necessary to operate and maintain a safe drinking water system.
The focus of element 16 is establishing and implementing a procedure that describes how the Town of Carleton Place samples, tests, and monitors for process control and finished drinking water quality.
Element 17 describes the procedure for the calibration and maintenance of measurement and recording equipment.
Element 18 ensures the Town of Carleton Place is prepared for emergency situations that could impact our ability to maintain the supply of safe drinking water. This element also includes the Water Emergency Response Plan.
A procedure and plan for conducting internal audits is required!
This is a self auditing process that ensures we measure the effectiveness of our management plan and our conformity to the DWQMS requirements.
This element requires an annual management review procedure that covers areas such as (but not limited to):
In conjunction with the internal audit processes documented above, the Town of Carleton Place Public Works uses action plans to continuously improve its’ QMS.
Through these processes, areas of concern as well as opportunities for improvement are identified.
The Town of Carleton Place is committed to providing our residents safe drinking water.
DWQMS is ongoing process and with everyone’s involvement we will strive to enhance our quality systems.
If you have any questions, please contact our office, 613-257-2253.