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Enhancing Page Editor Accessibility for Improved User Experience

Usability testing conducted in January 2007 revealed challenges with layout changes on the Home Page in Page Editor. Users struggled due to confusing labels and hidden locations. To address this, options were explored to make Page Editor more accessible from various entry points. Incorporating Page Editor into ACE007 and discussing with key stakeholders were key steps forward.

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Enhancing Page Editor Accessibility for Improved User Experience

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  1. Option #1 – usability tested January 2007 Make Page Editor available both from the Page Level (under Actions button) and re-route from Preferences

  2. Initial idea – usability tested January 2007 ResultAll Users had difficulty with Task 2 (change the layout of the Home Page) The reason why users had so much difficulty with that task was because the label of the link to change the layout was really confusing. The terminology was misleading and the location of the label was not very easy to find. People were looking under the View button that they automatically connected with layout change. Page Edtior Preferences launch point was found by person, majority even did not look in preferences. People were scanning the page level. This lead to option #2 – Page Editor under Page Level buttons

  3. Option #2 – incorporated into ACE007, discussed with John Bagby | PE under Page Actions

  4. Option #2 – incorporated into ACE007, discussed with John Bagby | PE under Page Actions

  5. Option #3 – entry point in the contextual pane

  6. Option #4 – entry point in Preferences dropdown button

  7. Option #5 – entry point in Preferences dropdown link

  8. Option #5 continuation – entry point in Preferences dropdown link. Link is open on this slide

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