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CHANGE. Innovation Leader Numbers Oriented Not Always Transparent Conversion Focused North America Supplier Entrepreneur Mentality Start Up Business Family Started. Innovation Leader. Service Oriented. Always Transparent. Relationship Focused. Global Supplier. Growth Mentality.
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CHANGE Innovation Leader Numbers Oriented Not Always Transparent Conversion Focused North America Supplier Entrepreneur Mentality Start Up Business Family Started Innovation Leader Service Oriented Always Transparent Relationship Focused Global Supplier Growth Mentality Your Partner In Business
CHANGE With You In Mind
CHANGE Improving partnerships, service & support Evolving product lines Expanding the ExclusiveDeal business model Growing destination & brand coverage Advancing technology & innovation
Improving Partnerships Relationship Focused • Regional decision making • Clearly defined commercials • Regional Marketing structure
Improving Support Service Oriented • Hiring more Sales & PS Managers, locally • 24/7 Client support lines • Introducing a Service Level Agreement • Building a VIP support team
CHANGE Improving partnerships, service & support Evolving product lines Expanding the ExclusiveDeal business model Growing destination & brand coverage Advancing technology & innovation
Evolving Product Lines You know us for Get to know us for Activities Vacation Homes Car Hire ALL AVAILABLE VIA: XML | TouricoHolidays.com | White Label
Evolving Product Lines ACTIVITIES $64 Billion Market • 80% of vacationers shop for activities online • 10,000 Activities & transfers • 900+ Destinations • Up to 40% off retail NOW! Available via XML
Evolving Product Lines VACATION HOMES $87 Billion Market (US & EU Alone) • Today: • Allotment upon arrival • 15,000 units, 37 countries • ‘Tagged’ as Vacation Home via XML • New tab on TouricoHolidays.com • HomesCheckin.com: full transparency What’s Different This Time? • In-House Technology • In-House Contracting
Evolving Product Lines VACATION HOMES Average transaction 3.5x largerthan a hotel booking • November: • Return of “By the Door” • Differentiated in XML • 20,000+ units, 40+ countries • 2014 • 35,000+ units • ExclusiveDeals in Vacation Homes • White Label sites via an enhanced API
Evolving Product Lines CAR HIRE Did you know: 33% of leisure travelers book a car • Today: • 14 Car Hire brands, 2,880 cities • Direct connect to Sixt • New user-interface • By End of Year: • Direct connect to Hertz • Direct connect to Avis/Budget All car types, all locations, promotions, last-minute availability
Evolving Product Lines GROUPS By Year End: • Investing in & improving infrastructure • Hiring staff locally • Technologydevelopment to improve speed, pricing and automation • Specializing in US & EU destinations Le contact direct garantit une remise sur le prix courant
CHANGE Improving partnerships, service & support Evolving product lines Expanding the ExclusiveDeal business model Growing destination & brand coverage Advancing technology & innovation
Expanding ExclusiveDeals You have heard of the ‘80/20 Rule’ but have you heard of… 32 2
Expanding ExclusiveDeals Our Hotel Relationships Score you VIP Rates • Pre-purchase room blocks • We get the risk, you get the reward.
Expanding ExclusiveDeals The New Standard Means
Expanding ExclusiveDeals Sample Growth Plan Canada +130% NYC + NE +60% West + Vegas +180% Central +145% CA + HI +160% Florida +290% Caribbean +340%
Expanding ExclusiveDeals From the company crazy enough to buy every room in two hotels….. The Hyde Park London Astor in the Park New York
Expanding ExclusiveDeals The New Product Lines: Cruise ‘ROCKAHOLICA’ A four night Rock Music Festival at sea Four Nights, Ten Bands, Forty Performances on Five Stages • ExclusiveDeal: Full Charter, Carnival Ecstasy • 4 Nights: Departing Miami to Cozumel & Key West • Departing: Sept 29, 2014 • Up to 28% off retail • Open for Limited Sale: November
Expanding ExclusiveDeals The New Product Lines: Vacation Homes • Only ‘Book the Door’ Units • Destinations: Orlando, Miami, SoCal • Search and book just like a hotel • Select, high-end vacation units • Open for Sale: 2014
Expanding ExclusiveDeals The New Product Lines: Activities FREE Attraction Promotion Book a hotel, get a free activity We pre-buy activities & give them away to you! • NYC, Chicago, Washington DC • Travel: Q1 every year, adding Q4 2013 • Book: Now – October 31 • Select hotels, select attractions for 2, minimum night stay requirement • Ask your sales manager for more information
Harness the margin potential of ExclusiveDeals Link To It • Tag It Get It Market It Coming November 2013
CHANGE Improving partnerships, service & support Evolving product lines Expanding the ExclusiveDeal business model Growing destination & brand coverage Advancing technology & innovation
Growing Coverage More than 90 million searches per day. and That’s 1,040 searchesevery second! Combined!
Growing Coverage 36,000 Hotels Across 4,500 Destinations
Growing Coverage Global Supplier: So you can book like a local 20% 30% 47% 40%
Growing Coverage Growth Mentality • North America Case Study • Invest in talent • $1.5M investment in talent • 20 new hires 2014 Goal: 28% more hotels
Growing Coverage Global Growth Mentality More Quality More Coverage Hiring to contract tertiary destinations 300 hotels per manager Forming and improving chain-level agreements • Under 150 hotels per manager • 65% coverage primary destination hotel count Compare to current: 17% in London
Growing Coverage ExclusiveDeals: • Growing faster at 80% • 11 ExclusiveDeals • 250 rooms per night • $10M+ invested yearly 62% 58% Al Guriar by Rotana Rose Rayaan Hotel
Growing Coverage Triple the Product Manager coverage 130,000 more rooms per month 55% more ExclusiveDeals 40% increase in revenue Hyatt Regency Grand Cypress Embassy Suites Jamaican Court Hampton Inn Convention Homewood Suites I-Drive Sunsol Resort I-Drive Wyndham Grand Orlando Resort
CHANGE Improving partnerships, service & support Evolving product lines Expanding the ExclusiveDeal business model Growing destination & brand coverage Advancing technology & innovation
Technology & Innovation Automated Mapping • Pro-actively map for you • 72 hour turn around • Saving you time & cost • Launching Q4
Technology & Innovation Conversion Tracking • Scans contracts & conversions • Identifies improved pricing needs • Results in better pricing for you
Technology & Innovation Upgrades & Process Improvement • Increased Server Size & Speed • Faster just got faster • Direct Connect Alerts • Preventing customer complaints & issues
CHANGE With You In Mind
We Have: tripled our investment tripled our size tripled our attendees Join Us: for updates & cocktails on Monday & Tuesday evening at GV 110 Join The Evolution.