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Buying and Selling Basics. About Ebay. eBay is a online marketplace where buyers and sellers can come together and trade almost anything. Launched in 1995 by Pierre Morad Omidyar in San Jose Multinational with over 100 million active users
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About Ebay eBay is a online marketplace where buyers and sellers can come together and trade almost anything. Launched in 1995 by Pierre MoradOmidyar in San Jose • Multinational with over 100 million active users • Total value of goods sold in 2011 was $68.6 billion dollars
How Ebay Works • A seller lists an item on eBay • Auction Style listing or Buy It Now listing • Auction Style-- the bidding opens at a price the seller specifies and remains on eBay for a certain number of days. • Buyers then place bids on the item. When the listing ends, the buyer with the highest bid wins. • Buy it NOW--the first buyer willing to pay the seller's price gets the item.
Registration • Provide your name and email address to open an account • Personal or Business account • Create a username and password at registration that will represent you in the Ebay community
Registration • You can register two accounts—i.e. one for buying and one for selling • Must have different user IDs and email address • Can not be used in the same listing
How registering helps • Bid on auction-style listings and sell items • Track up to 200 items at a time • Create reviews and post to the Community boards • Use My eBay to manage your buying and selling activities
Find an item • Enter keywords into the search box located at the top of any page, or browse through the list of categories on the home page.
The Search Results • Categories that the items falls under • Auction and Buy It Now Display • Type and size of Item • Condition • Era (good for vintage items) • Price Range • Item location • Shipping preferences (expedited, free etc)
The Search Results • Most items have a photo • Gives you an idea of what to expect • Handy if you need to file a claim through eBay Buyer Protection • Description of the item • Price (min and max) • Time left until item closes • How many bids have already been placed
Auction Style listing • Seller lists the item at a specific price and buyers can place bids on the item. • The idea is to place your maximum bid amount—this is how much you’re willing to pay for the item. • Can place multiple bids on an item. • If you register you can create a watchlist* • Send alerts when a new bid comes in • Automated bids
Auction Style Listing • In most cases, you can’t cancel your bid, so BE SERIOUS! • Can be excluded from bidding* • Once the item closes, the item goes to the highest bidder • Should pay within 3 days of close
Buy It NowVery Simple: You buy the item at a fixed price by the seller.
Important things to note • Look at the seller feedback before purchase! • Scores the seller on a scale 100 with positive, negative and neutral feedback options • Shows how many items they’ve sold • Other items for sale • Written feedback as well • Contact Information*
Payment Options • Make sure to check the methods of payment before bidding or buying it at a fixed price • Popular payment options include: • PayPal- credit card or bank account • BillMeLater- subject to credit approval • Direct credit card or bank card payment • Escrow- mostly for vehicles • Payment upon pickup
Important things to note • Look at the shipping options and estimated delivery dates. • Especially if you’re ordering internationally! • Note the refund options before buying • Great idea to only purchase from sellers that are eBay Buyer Protection certified* • Use the Pay Now option or Pay later through My Ebay to make a payment on an item.*
Selling on Ebay • Create a seller’s account • Same personal information except everything MUST be verified by Ebay • Set up an automatic payment method for seller’s fees and ebay buyer protection reimbursements • Insertion fee* • Final value fee* • Read the Do’s and Don’ts and seller agreement! • Click the Sell link at the top of any eBay page to start selling your stuff!
Create a Listing • To create a listing, you need to provide your item's title, description, price, and shipping and payment information. • Start your listing by simply describing your item. • Specify condition of the item • Add a photo • Identify the categories for the item • Look at similar items for help with pricing and listing format or look at the pricing guide on Ebay
Creating a Listing • Set your price for Buy It Now or your reserve price for auctions* • Clarify your accepted payment methods • Listing Duration* • Set the shipping price • Charge a flat fee or calculate shipping costs • Most importantly- Specify your refund policy! • Ebay offers a step-by step guide to selling on ebay at this link: • http://pages.ebay.com/help/sell/listing_ov.html
Thank you! Questions about Ebay?