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Welcome to the Mover Session. Rent A Truck Company. Housing Choice Voucher Program. CMHA’s Housing Choice Voucher Program provides reasonable accommodations to persons with disabilities. If you need an accommodation, including auxiliary aids and/or services, please contact Customer Service at:

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Welcome to the Mover Session

Rent A Truck Company

Housing Choice Voucher Program

CMHA’s Housing Choice Voucher Program provides reasonable accommodations to persons with disabilities.

If you need an accommodation, including auxiliary aids and/or services, please contact Customer Service at:

216-431-1471 (voice) or

1-800-750-0750 (Ohio Relay Service)

please complete the background record release form
Please Complete the background Record Release Form
  • Must be completed by everyone in your family 18 and older
  • Turn in the forms to receive your voucher and moving papers
do you have changes to report
Do you have Changes to report?

CMHA requires that you report any changes within 30 days.

  • Includes adding or removing family members.
  • CMHA currently only allows addition to family because of birth, adoption, marriage or court -awarded custody.
  • Increase or decrease in income
  • Keep a copy for your records

for a


a good unit should
A GOOD Unit should…
  • Be in a low crime area
  • Should offer amenities and community resources
  • Offer employment opportunities
  • Have a good neighborhood appearance
deteriorated paint
Deteriorated Paint
  • The unit must be free from:
  • Chipping
  • Peeling
  • Cracking
  • Any deteriorated paint is unacceptable!
  • All Painted surfaces must be intact.
  • Disturbed painted surfaces will FAIL the inspection
Protect Your Family from Lead
  • Free Brochure
  • Included in your moving packet
  • Covers:
    • Protecting your family
    • Harmful effects of lead
    • Reducing lead hazards
    • Contact numbers for more information
excellent schools
Excellent Schools

  • West: Bay Village, Lakewood, North Olmsted, North Royalton, Olmsted Falls, Rocky River, Strongsville, and Westlake
  • East: Beachwood, Brecksville-Broadview Heights, Chagrin Falls, Cuyahoga Heights, Independence, Mayfield, Orange, and Solon
available unit list
Available Unit List


Memorandum of


CMHA and 18 Suburbs have teamed up to make the Housing Choice Voucher experience uplifting for our participants and our communities.


Bedford Heights


Brook Park

Cleveland Heights

Cuyahoga Heights

East Cleveland


Fairview Park

Garfield Heights



Maple Heights


Shaker Heights

South Euclid

University Heights

Warrensville Heights

memorandum of understanding
Memorandum of Understanding


  • will inform each city which units will be subsidized
  • will require that landlords fix all city violations

The City

  • will inform CMHA of code violations, police calls, criminal activity and nuisance complaints



a good unit should1
A Good Unit Should…

Pass the inspection the first time!

inspections checklist
Located in your movers papers

Also available at

Check the items on the list for each unit you visit.

Make sure the unit will pass the inspection

Inspections Checklist
inspections checklist1
Inspections Checklist
  • Must correct any city violations
  • Utilities must be turned on at the time of the inspection
  • Unit must be vacant
  • Owner must has Occupancy Permit or Rental Registration



your voucher is good for 120 days
Your Voucher is good for 120 days…
  • Must pass the background check
  • Must be current on annual requirements
  • Must not be proposed for termination
did you receive the orange card
Did you Receive the Orange Card?

Your contract was cancelled for Landlord default:

You must be under contract within 120 days from date your unit was cancelled.

If not, you will be withdrawn

your rfta packet
Review with owner/agent

Complete Everything

(except the lease)

You are the:




The landlord is the:




Your RFTA Packet
look for a unit with the correct number of bedrooms
Look for a unit with the correct number of bedrooms
  • One bedroom for Head of Household and spouse, if any
  • One bedroom for each two additional family members (regardless of age)
  • Children under the age of 4 will share a room



meeting with the landlord
Meeting with the Landlord
  • Be Professional
  • You cannot rent from a direct relative
  • Avoid a landlord that suggests fraud
meeting with the landlord1
Meeting with the Landlord
  • Ask for the Security deposit policy in writing
  • There is no such thing as “Section 8 Approved”
meeting with the landlord2
Meeting with the Landlord
  • Ask the landlord if he/she plans to sell the unit or if it is in foreclosure
  • Make sure the unit will pass inspection



who owns this unit
Who Owns this Unit?
  • Check to see who actually owns the property
background check the owner
Background Check the Owner
  • Check the owners criminal background
    • You can check Civil and Criminal cases


housing discrimination
Housing Discrimination
  • When looking for a unit it is ILLEGAL for anyone to deny you housing based on:
    • Race
    • Color
    • National Origin
    • Sex
    • Familial Status
    • Disability
what can i do
What Can I do?
  • Housing Discrimination Hotline
    • 1-800-669-9777
  • Contact the Fair Housing Board in the Community
  • File a complaint with the HUD Midwest Office

In Your


fill out paperwork with your new landlord
Fill out paperwork with your New Landlord
  • Return the paperwork to Door B.
  • Don’t forget the 30 day Notice
Must be turned in with your new paperwork.
  • Wait until you find the new unit before giving notice
  • Not Required for:
    • Fire
    • Foreclosed unit
    • Landlord Default

Minimum of

30 Days Notice

here s what happens next
Here’s what happens next
  • The landlord will receive a “pre-rent determination” while you wait.
  • If the landlord accepts the offer an Inspection is scheduled within 14 days.
  • Paperwork cannot be dropped off.
the results are in
The results are in..
  • The results are sent to the Contracting Department
  • If the inspection Passes, the landlord is contacted with the final rent offer
  • When landlord signs the approved lease and the contract and you can move into the unit
you have the keys
You have the Keys
  • You MUST:
    • Move in within 5 days or
    • Notify CMHA in 14 days
  • Failure to do so:
    • May result in Termination
moving in
Moving in…
  • Be packed and ready to move
  • Don’t move in until the unit is under contract
  • Once the new contract is effective, move quickly so you can be out of your old unit before the end of the rental period.


Your Security Deposit
  • Ohio law doesn’t limit the amount of deposits, but if the deposit is more than one month’s rent, the landlord must calculate interest on the overage and pay it to you when the deposit is returned.
  • It is common in this area for deposits to be equal to one months rent.
  • Make sure you get the security deposit policy in writing.
how to get it back
How to get it back

When you move out, your landlord must:

1. Itemize any amount withheld from the deposit.

2. Return the deposit within 30 days of move-out.

how to get it back1
How to get it back

To get your deposit back, you must:

1. Remove all of your possessions.

2. Leave the unit in clean and free of damages

3. Return the keys

4. Give the landlord your forwarding address.

5.Take pictures when you move in and out.

know your rental rights
Know your Rental Rights

I don’t know what to do about the problem I am having at my house.

Call the Cleveland Tenants Organization




Family Obligations

your family obligations
Your Family Obligations
  • The family Must supply any requested information to CMHA or HUD
  • The family must provide and disclose Social Security Numbers for ALL family members
  • Any information supplied by the family must be true and complete
your family obligations1
Your Family Obligations
  • Your are responsible for any Family caused Inspection violations
  • You must allow the PHA to inspect your unit at reasonable times after reasonable notice.
  • You must not seriously or repeatedly violate your lease
your family obligations2
Your Family Obligations
  • You must notify the owner and the PHA that you plan to terminate your lease BEFORE you move from the unit
  • The family MUST promptly provide the PHA any eviction notices.
  • The unit must be used by the family and be the family’s only place of residence.
your family obligations3
Your Family Obligations
  • Family composition must be approved by the PHA. No one is to reside in the unit without approval from the PHA.
  • The family MUST promptly notify the PHA if a family member leaves the unit.
  • Family members may have a legal home business as long as it does not keep the home from being a residence.
your family obligations4
Your Family Obligations
  • The family must not sublease the unit
  • The family must not assign the lease or transfer the unit
  • The family must not own or have any interest in the unit.
your family obligations5
Your Family Obligations
  • The family must promptly notify the PHA of family absence from the unit.
  • Family members must not commit
    • Fraud
    • Bribery or
    • Any other corrupt act
your family obligations6
Your Family Obligations
  • Family members may not commit criminal activity including:
    • Drug related activity or
    • Violent criminal activity
  • Family members must not receive any other Housing Assistance while assisted with the voucher.


how your rent is determined
How Your Rent is Determined
  • You and your landlord agree to the proposed rent.
  • CMHA will agree to this amount if:
    • The rent is reasonable compared to the rent for similar unassisted housing in the same neighborhood.
    • The rent amount will not cause the family portion to be more than 40% of your adjusted family income.
how your rent is determined1
How Your Rent is Determined
  • Your portion of the rent will be

30-40% of your monthly income.

4. The payment standard is the maximum amount CMHA can pay towards subsidy of rent and utilities

Enter Your information
  • Select your Bedroom size
  • Select the unit bedroom size
  • Indicate the utilities to be paid and who is responsible
  • Click Calculate
only pay your cmha approved portion
Only Pay your CMHA Approved Portion


“Pay the Difference”




your new home
Your New Home
  • Be Considerate of Your Neighbors
  • Follow the conditions of the lease
  • Keep a professional relationship with the landlord



update your phone number
Update Your Phone Number

We need your number to contact you:

  • Inspections
  • Appointments
  • Emergencies

Contact Customer Service at:


to update your phone number



annual inspections
Annual Inspections
  • An adult must be present
    • 18 or older
  • You must complete the inspection even if you are moving.
  • 2 missed inspections may result in termination.
emergency inspections
Emergency Inspections
  • Call CMHA for emergencies
    • No water
    • No gas
    • No heat (Oct-April)
    • No electricity
    • Sewer back-up
    • 216-431-1471
special inspections
Special Inspections
  • Call owner for other problems :
    • Repairs
    • Pests
    • Etc
  • Put requests for repairs in writing
    • Give Owner 30 days to repair
    • After 30 days inform CMHA
annual re examinations
Annual Re-examinations
  • All adults must be present
    • With ID and Income information
  • You must call if you cannot attend BEFORE the appointment time.
  • Failure to attend may result in termination of assistance
  • Call 216-431-1471 if you do not receive your appointment letter


family self sufficiency
5 year contract

Help save money for Homeownership

Help achieve goals to become self-sufficient

Increase income=Increased savings

Call 216-426-2731 for an appointment

Family Self-Sufficiency
  • Must meet the following Qualifications:
  • One year on HCVP
  • Minimum income of $15,000
  • Minimum $3,000 for down payment
  • Minimum Credit Score of 560
  • Ask for your application at the front windows
Check out



Available Units

Criminal Background

Property Owner

Excellent Schools

Tenant Rights

Crime Statistics

Thank You

Rent A Truck Company