Enhancing The Lab’s Service Value While Achieving Sustained Cost Reductions Through Informatics Integration Eric Q. Reynolds Vice President Clinical Services Emdeon Corporation
A.K.A. • Make All This Stuff Work Together… • Yesterday!
The Big Wave? Fee for Service
Disruption? MU2 HHS Lab Report Ruling SGR
Why Do We Do This? Because We Care…
The Challenge Costly Inefficient Error Pone x1,000’s of Orders!!!
Ahhh…the Simple Life… We Hate You!
It’s Not Fair HIS Billing System LIS
The Results • Paper to Electronic • Faster Client Onboarding • Instrument Ready Barcode Labels 80% to 80% IRBC At OE 1/1Yr To 12 in 4 mo
In Their Words • “We are able to achieve advanced efficiency in terms of both cost and productivity. We have been able to add to our volume without increasing our staff.” • -Patti Smith BA, CLS (ASCP) • Lab Manager – North Memorial Hospital • Value Enhanced & Cost Reductions Sustained “GLAD TO BE HERE!”
Takeaways Look for listening. Not pitching. Informatics can be optimized. Demand continuity. Eric is…?
Q & A Eric Q. Reynolds Vice President Clinical Services Emdeon Corporation EReynolds@emdeon.com