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University Library System Update on Resources and Services . For University Research Council December, 2004. Libraries to Go! Serial Solutions ZOOM Laptop Lending Ask a Librarian Live E-reserves Pilot Project Help Hub Online archives DRL Photographic collections Facilities.

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university library system update on resources and services

University Library System Update on Resources and Services


University Research Council

December, 2004

Libraries to Go!
  • Serial Solutions
  • ZOOM
  • Laptop Lending
  • Ask a Librarian Live
  • E-reserves Pilot Project
  • Help Hub
  • Online archives
  • DRL Photographic collections
  • Facilities
libraries to go
Libraries to Go
  • Service where we physically deliver requested books and electronically deliver articles to faculty offices/desktops
  • Began in summer of 2003
  • More than 250 faculty users registered
  • More than 1,800 articles and books delivered
laptop project
Thirty PCs available for in-building circ at the Hillman lending desk

PCs circulate for four hours can be used anywhere in the building

Must complete liability form and return device in good condition

Available with various drives (zip drive, CD)

Access includes: Microsoft Office, Web Browsers, Email

More than 300 registered users

Laptop Project
electronic reserves project
Electronic Reserves Project
  • Building a space for e-reserves
  • Can be offered through Blackboard or as link from any page
  • Currently has about 700+ documents
  • Serves more than 60 courses
  • Journal articles on the web, PDFs, book chapters
  • Soon to be full service


Combining E-mail and Chat Reference


For Any User

Staffed 7 days a week

6 librarians

Distribute questions to others within libraries


Only for Pitt Users

Staffed 12-5/ M-F

12 librarians

Answer questions as received

Digital Reference Services 2003Distributed model – Many peopleThree Different ServicesFeedback remains the same
digital reference statistics feedback email chat
Digital Reference Statistics Feedback, Email, Chat

1587 Questions Answered

  • Feedback 663
  • Docutek Email 512
  • Docutek Chat 412
  • Enhanced access to full text
    • Standalone ejournals (JSTOR, Muse, etc.)
    • Full text in databases (Academic Universe, Expanded Academic ASAP, etc.)
    • Increased full-text views 500%
  • Three products
    • MARC records
    • Ejournals A-Z list
    • ArticleLinker (OpenURL)
  • Where does the data come from?
    • We provide SerialsSolutions with our subscriptions information
    • SerialsSolutions gets data from vendors/publishers
  • Ejournals A-Z List
    • Hosted by SerialsSolutions, looks like ULS page, updated nightly
    • One title entry, multiple points of access, including dates of coverage


  • Allows us to provide a link from a citation to a page that can link to the full text of the cited article, regardless of the subscribed database or ejournal in which the full text resides.
  • Makes all databases at least partially full text

Website Usability Studies


  • Website design has evolved; best practices
  • Culture of assessment

Usability Studies

Stakes are higher: Users FEEL as though they have easier, better alternatives

  • Federated searching as an answer
  • “Google” of library resources
  • General or discipline specific
      • SCOPUS as an STM federated search tool
ZOOM is the ULS federated searching tool
  • This online library search engine allows users to simultaneously search any combination of the databases, electronic journals, PITTCat, and other online resources offered by the University Library System (ULS).
How does Zoom! make research easier?Zoom! offers a quick find feature that enables users to enter a search from the library's homepage, without having to select any database at all. This search defaults to searching our our five largest databases. Users can also elect to include a search of PITTCat in this search. In most cases, users will get  items relevant to their topic.
search zoom
Search ZOOM
  • Available from the front page of the ULS webpage
The HelpHub is a ULS program that offers reference services to students at several locations around campus in the evenings.
  • HelpHub locations are staffed by trained library school interns and are located in convenient areas across campus.
  • We assist users with library questions, research assignments, accessing library resources via the Web and finding any information that they may need from study places beyond the library.
online archives
Online Archives

PhilSci Archive

An electronic archive for preprints in the philosophy of science. It is offered as a free service to the philosophy of science community. The goal of the Archive is to promote communication in the field by the rapid dissemination of new work.

Archive of European Integration (AEI)

The AEI is an electronic repository and archive for research materials on the topic of European integration and unification. The AEI collects two types of materials: certain types of independently-produced research materials and official European Community/European Union documents.

electronic theses dissertations
Electronic Theses/Dissertations
  • Pilot project for 2003-04
  • Uses E-print software (like PhilSci Archive)
  • Mounted within the digital library of the ULS
  • Approximately 400 theses and dissertations loaded in pdf format
  • Searchable in PITTcat and Google, etc.
pittsburgh digital image collection
Pittsburgh Digital Image Collection

Largely funded by a 2002 National Leadership Grant by the Institute of Museum and Library Services, this is a two year collaborative project involving the ULS Archives Service Center, the Historical Society of Western Pennsylvania and the Carnegie Museum of Art to create a single Web gateway to nationally significant collections of visual images of the Pittsburgh region.

go to digital images
Go to Digital Images
new drl projects
New DRL Projects

Currently Online

  • Historic Pittsburgh Image Collections (25)
  • A. E. Forbes Communist Collection
  • Lillian Friedberg Postcard Collection
  • Vézelay: Benedictine Abbey of Sainte-Marie-Madeleine, Church
  • Visuals for Foreign Language Instruction
In Production
  • Dick Thornburgh Papers (Fall 2004)

Text collection comprising 38,000 pages (speeches, executive orders, transcripts, news releases, reports, op-eds).

Photograph collection comprising 500 images.

Audio-Visual collection comprising 31 streaming audio files and 55 streaming video files.

EAD finding aid for entire collection.

  •  George Washington Letters (Fall 2004)

Collection of letters in Washington’s hand held by ULS Special Collections. 

  • Jack B. Yeats Broad Sheets (Fall 2004)

Collection of a dozen broadsheets illustrated by Yeats held by ULS Special Collections.

  • Stalinka (Fall 2004)

Partnering with faculty members of the Eastern European department to create image collection documenting Joseph Stalin.

Chartres Cathedral (Spring 2005)

Received a University of Pittsburgh Innovation in Education grant to partner with Art and Architecture faculty member to create image collection documenting Chartres.

  • Chinese Monograph Project (Spring 2005)

Digitizing selection of monographs to accompany NEH preservation grant  

  • University of Pittsburgh at Greensburg (Spring 2005)

Partnering with UPG to create image collection documenting campus history.

facility update
Facility Update
  • Storage Facility
  • Microforms Area
  • East Asian Library Reference Area
  • New casual furniture for Hillman Library
  • New workstations
  • New configuration for Laptops
high density storage
Capacity 2.7 million volumes

To date, 750,000

280,000 since January

Alleviating severe crowding in Hillman and other libraries

High Density Storage
new microforms area
New reader/printers are digital, making them more usable and increasing use of collections

Allows printing and downloading to zip disks for large files

New Microforms Area