The Toyota Way by Jeffrey Liker. 14 Management Principles from the World’s Greatest Manufacturer. Toyota History. 1894 - Sakichi Toyoda, a tinkerer and inventor, begins making manual looms.
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14 Management Principles from the
World’s Greatest Manufacturer
MAQIN Lean and Six Sigma Special Interest Group
May 19, 2004
Continuously solving root PROBLEMS
Add value to the organization by developing your PEOPLE and PARTNERS
The right PROCESS will produce the right results
Long Term PHILOSOPHY
“Many people are surprised when I give talks and tell them that Toyota doesn’t have a Six Sigma program. Six Sigma is based on complex statistical analysis tools. People want to know how Toyota achieves such high levels of quality without the quality tools of Six Sigma. You can find an example of every Six Sigma tool in use somewhere in Toyota at some time. Yet most problems do not call for complex statistical analysis, but instead require painstaking, detailed problem solving. This requires a level of detailed thinking and analysis that is all too absent from most companies in day-to-day activity. It is a matter of discipline, attitude, and culture.”
“We place the highest value on actual implementation and taking action.”