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Deploying Your Mobile Technician Jonathan Holloran Product Manager Making FASTER Win Mobile Off network Laptop FASTER Win client Secure network access Thin client: Citrix or Terminal Services Broad band connection (3G/4G) On network Laptop FASTER Win client WiFi

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deploying your mobile technician

Deploying Your Mobile Technician

Jonathan Holloran

Product Manager

making faster win mobile
Making FASTER Win Mobile
  • Off network
    • Laptop
    • FASTER Win client
    • Secure network access
    • Thin client: Citrix or Terminal Services
    • Broad band connection (3G/4G)
  • On network
    • Laptop
    • FASTER Win client
    • WiFi
faster win mobile client overview
FASTER Win Mobile Client Overview

Disconnected client for technicians

No network connection required

Local express database

Work Orders

Technician Work Station

Indirect Labor Editor

faster win mobile client features
FASTER Win Mobile Client Features
  • Work order syncing/creation
  • Real time tracking direct/indirect labor
  • Issue stocked parts
  • Purchase and issue non stocked parts
  • Add/edit notes
  • Edit indirect labor
faster web mobile technician
FASTER Web Mobile Technician
  • Off network full client
    • Browser
    • Broad band access (3G/4G)
    • Secure network access
  • On network full client
    • Browser
    • WiFi
discussion additional requirements
Discussion: Additional Requirements
  • Paper based processes
  • Mobile opportunities
    • Fleet Managers
    • Technicians
    • Parts Clerks
    • Service Writers
    • Fuel
    • Customers