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Method Week long field study August 2004 Client-side logging with BHO Recorded all pages viewed (document level, PowerPoint Presentation
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Method Week long field study August 2004 Client-side logging with BHO Recorded all pages viewed (document level, - PowerPoint PPT Presentation


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# Pages Visited [1] 14 per day [2] 21 per day [3] 42 per day [our results] (Table 1) 258 per day (60-732)

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slide1

# Pages Visited

[1] 14 per day

[2] 21 per day

[3] 42 per day

[our results] (Table 1) 258 per day (60-732)

Earlier research was captured at a single location, [3] included the holidays. High-speed internet users have been found to view more web pages and surf web more often than dial-up users. Web-mail, news sites, pop-up windows may account for increases.

  • Speed of Browsing
  • [3] noted rapid browsing with few gaps
  • > 10 sec./page
  • [our results] (Table 2)
  • Burst: rapid visits

with < 1 minute

between pages.

  • Average 82 seconds,

7 pages, 12 sec./page

  • Bursts can cross browser windows

Browser Window Usage

[no previous results found]

[our results] (Table 1) Overall few pages viewed per window, but some windows used extensively (max 27-255 pages). Window revisits (for navigation) low.

Sessions

[1] ~1 every 2 days (25.5 min. cutoff)

[4] 3 per day (10 min. cutoff)

[5] 0.6 log-ins per day

[our results] (Table 2) 9.4 per day (10 min. cutoff), 5.4 per day (30 min. cutoff)

Web Browsing Today: The Impact of Changing Contexts on User Activity

Kirstie Hawkey and Kori Inkpen

Faculty of Computer Science, Dalhousie University

{hawkey, inkpen}@cs.dal.ca

Changing Contexts

IE wins the

browser wars

Netscape Navigator

dominant browser

Napster

Google tool bar

High-speed

dedicated line

Females 50%

of web users

Internet a daily tool

at work and at home

14.4 or 28.8K dial-up

56K dial-up

Typical user: male,

young, educated

10,000 websites

[1] [2] [3] [4] [5] our study

1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004

  • Method
  • Week long field study August 2004
  • Client-side logging with BHO
  • Recorded all pages viewed (document

level, not frames/images)

  • Web sites were blinded to encourage

normal browsing activity

  • Participants
  • 20 laptop users (16 M, 4F; 19-47)
  • Highly educated, primarily technical
  • On avg. 22-28 hrs/wk web browsing
  • Impact of Changes in Browsing Behaviour
  • Need for seamless interactions

between user and tool:

    • Sheer number of pages visited make

manual tools that operate on the

per-page level impractical

    • Often rapid speed of browsing
  • Behaviours vary considerably both

across users and within the browsing

of a single user

  • Solutions must accommodate the

changing needs and behaviours of

users.

  • Comparison Difficulties
  • Methodologies differ greatly:
    • Logging software location (client-

side, server-side, proxy)

    • Definition of ‘page visited’ (cached

pages, navigated to, fully loaded,

frames, page elements such as

images)

    • Date of the study
      • Speed of Internet connection
      • Browser functionality
    • % of total browsing captured
    • Location of browsing captured
  • Previous Research
  • [1] 1994: Catledge & Pitkow, Characterizing
  • Browsing Strategies in the WWW (pub. 1995)
  • [2] 1995: Tauscher & Greenberg, Revisitation
  • Patterns in WWW Navigation (pub. 1997)
  • [3] 1999-2000: Cockburn & McKenzie, What Do
  • Web Users Do? An Empirical Analysis of
  • Web Use (pub. 2001)
  • [4] Circa 2000: Grace-Martin & Gay, Web
  • Browsing, Mobile Computing and Academic
  • Performance (pub. 2001)
  • [5] Circa 2001-2002: Jackson et al., Internet
  • Attitudes and Internet Use: Some Surprising
  • Findings from the Homenettoo Project (pub.
  • 2003)