clackamas industrial area business outreach initiative june 2005 l.
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CLACKAMAS INDUSTRIAL AREA: BUSINESS OUTREACH INITIATIVE June 2005

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CLACKAMAS INDUSTRIAL AREA: BUSINESS OUTREACH INITIATIVE June 2005 Team Effort Purpose Business retention/assistance/expansion Face-to-face with issues and opportunities Enhance/provide good service Seek opportunities to ‘tell Clackamas stories’ Most (24) are manufacturers Distribution (17)

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Presentation Transcript
purpose
Purpose
  • Business retention/assistance/expansion
  • Face-to-face with issues and opportunities
  • Enhance/provide good service
  • Seek opportunities to ‘tell Clackamas stories’
55 companies interviewed
Most (24) are manufacturers

Distribution (17)

Commercial (12)

Transportation/Logistics (10)

55 Companies Interviewed
key influences
Key influences?

Industry consolidation

Consumer preferences

Fuel costs

Defense spending

Technology

china
China
  • Some businesses ship to China
  • Some avoid any contact with China
major issues barriers to success
Major Issues/Barriers to Success

The top five issues identified by businesses are:

1. General operating costs, 46%

2. Availability of employees, 37%

3. Competition, 35%

4. Transportation/traffic, 29%

5. Property/space constraints, 25%

slide12
“The uncertainty of the Sunrise Corridor —its location and whether or not it comes—is a huge factor in our decision making.”
aha s
Aha’s
  • “It’s not easy finding young people out of college who want to work in our industry.” (Food packaging, disposable supplies company)
  • “We need employees who are: Drug free, Reliable and have some Skill.”
manual labor is a derogatory term in the public school system but the jobs pay a living wage
“Manual labor is a derogatory term in the public school system. But the jobs pay a living wage.”
let the education system know
Let the education system know…
  • “Today’s young people are not given the exposure to trade services and opportunities for training. Education needs to start at a young age—jobs like plumbers and electricians pay very well and are in demand.”
where s the next generation of employees
Where’s the next generation of employees?
  • “We need to let today’s youth know that manufacturing is clean and often high tech.”
meth crisis
Meth Crisis
  • Indirect effects—
  • Labor recruitment and retention
  • On-site theft
  • Quality of life
important strategies for improvement
Important Strategies for Improvement
  • Contain business costs as a critical way to improve the economic climate of the area (37 - very important)
enhance transportation reduced congestion 21 very important
Enhance transportation/reduced congestion (21 – very important)

In most cases rail is not an issue….

what s the message to bccc
What’s the message to BCCC?
  • “County actions, regulations and delays have a direct impact on how our business performs and whether we continue to grow.”
  • “Whatever Portland is doing, do the opposite. Keep our taxes down. Be sensitive to the needs of business.”
interest in business assistance
Interest in Business Assistance?
  • Lukewarm…
  • Job training and Finance
  • ‘Self sufficiency’ is the rule
business forum interest
Business Forum Interest
  • #1-Sunrise
  • Regulations, utility costs
  • Damascus

It’s about moving goods…

key messages
Key Messages
  • “Don’t restrict us in trying to make a buck. We need a convenient location and good working atmosphere.”
  • “We thrive on being left alone!”
slide27
“We are happy to be in this location. I’d like the Board of County Commissioners to be serious partners with business. Don’t give us ANY political rhetoric. You’ll lose our trust.”

Newly located CIA business

most prominent concerns
Concurrency (in the past!)

Permitting process

15% Landscaping Requirements

Inflexibility in requirements

Most prominent concerns
accolades too
Accolades, too
  • “Clackamas has been conducive to doing business for a long time; we hope it stays that way.”
  • “We are very happy with Clackamas County. A good county to be in. Would locate here again.”
30 asked for info help outcomes to date
Customized / job training, 4

ESL program assistance, 2

Utility and railroad contacts, 4

Employment Department contact information, 3

Financing programs, 5

Lean manufacturing, 4

Info/clarification on county regulations—sign ordinance, landscaping requirements, stormwater fees, 9

Special needs: Brownfield’s assistance/ info, 2

30 asked for info/helpOutcomes, to date…
removal of concurrency
Removal of concurrency
  • Enabled 7 local business to expand!
recommendations
Recommendations
  • Policy

Education

Tax structure

Lands/land use

Utility costs

Minimize regs

recommendations33
Recommendations
  • County Service to Business

“1 Door, 1 Form, 1 Stop, 1 Person”

Business Ombudsman

Customer service surveys

Performance measures—turnaround time, responsiveness, etc. Track, measure, promote

recommendations34
Recommendations
  • Business to Business-Limited interest

Bidding and contracts

Supplier directory

“We’re very self sufficient. We know where to find what we need.”

recommendations35
Recommendations
  • Communications and Outreach
  • Forums: Sunrise, Employee Recruitment, Biz Incentives, County Legislative Agenda
  • Regular contact—quarterly…
  • Annual interviews—top 10 to 20
  • Continue promoting linkages
communication recs cont d
Communication Recs Cont’d

Tell the Clackamas stories….

  • Many entrepreneurs!
  • Many multi-generational businesses
  • Brand Oregon Models
  • Industry Leaders….
slide37
“Making the County a desirable place to do business has to be a collaborative relationship. We’re in this together. We all have to work together on roads, jobs and schools.”

Clackamas County Business Owner