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A Day in the Life of A White Mage. Episode 16: Customer Service. Your call will be answered in the order it was received. Stenir: I-Am-A-Wet-Monkey. Johnny: I am sorry, please continue. Stenir: So, anyways, I get this letter from you and it says that I owe you $47.90.

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Presentation Transcript
slide1

A Day in the Life

of A White Mage

Episode 16:

Customer Service

Your call will be

answered in the

order it was

received

slide2

Stenir: I-Am-A-Wet-Monkey

Johnny: I am sorry, please continue.

Stenir: So, anyways, I get this letter from you and it says that I owe you $47.90.

Stenir: I was wondering what exactly I am getting charged for.

Johnny: Sir, in order for me to access your account, I will need to ask you for some

information that will help me to ensure that you are who you say you are.

Stenir: I haven’t even told you who I am yet.

Johnny: Of course, Mr. Wiggins. I’ll be glad to help.

Stenir: are you even listening to me?

Stenir: Um…

Stenir: *hmmph*

Stenir: My address is 182 Market’s Way, South San d’Oria, 777666.

Stenir: Excuse me, but I was explaining the problem.

Johnny: Alright. Second bit of information I need from you is your username and password

for the account.

Johnny: I’m sorry, sir, but I cannot help you with that at the current moment.

Johnny: Thank you for calling. My name is Johnny. What can I do for you today?

Stenir: All I want to know is where to find this stupid bit of information.

Johnny: This is PlayOnline, Inc. You’ve reached the Customer Service Department.

Johnny: If you have forgotten your username and password, they can be found on

the top-right corner of the bill you have questions about.

Stenir: Um…my username is apparently…

Stenir: Shag-A-Wet-Monkey

Johnny: Okay, and your password, sir?

Johnny: Can I have the last four digits of your credit card you used when setting up

your account?

Stenir: Yeah, I got this letter in the mail and I was wondering…

Stenir: Um…where would I find that?

Stenir: ARRRRGHGHGGHGHG!!!!!!!

Johnny: Okay, first I need to ask you for your home address.

Stenir: Any other stupid questions?

Johnny: Yes, I need you to correctly give me the answer to the following question.

Johnny: Do you have a hot sister?

Stenir: I don’t have a sister!

Johnny: Very good, sir. Let’s see what I can or cannot do.

Johnny: Well, it appears that you have a $47.90 bill due with us sir. You have been

playing for the past two months and have incurred this bill.

Stenir: Um…

Johnny: Sir, I do not like the tone of voice that you are taking with me!

Stenir: ???

Johnny: Excuse me, sir, but if you insist on being such a jerk, I’m going to have to

come over there and beat the living crap out of you!

Stenir: And you call yourself customer service?

Johnny: Very good, sir.

Johnny: I’m sorry, sir? I was just discussing what I was gonna have for lunch with my

supervisor.

Johnny: What was that, sir?

Stenir: Nevermind.

Johnny: Very good, sir. Now, we require you to pay your account in full by the end of this

phone call.

Johnny: Otherwise we will prevent you from having any fun while playing in the

grand world of Final Fantasy XI.

Stenir: Um…

Johnny: I need the last four digits of your credit card number to verify the card on file.

Stenir: But I don’t’ have any credit cards anymore. I got rid of them about a year ago.

Johnny: I’m sorry, but those are not the last four digits. Would you like to try a

different card?

Stenir: Are you listening to me? I don’t have a credit card.

Johnny: I’m sorry, but you need to give me a credit card number regardless.

Stenir: Jerk.

Bring Bring

ANGER LEVEL-UP: LEVEL 2

Congratulations! Stenir reached

Anger Level 2!

ANGER LEVEL-UP: LEVEL 3

Congratulations! Stenir reached

Anger Level 3 and learned the

“Customer” Job ability

B**** Slap!

ANGER LEVEL-UP: LEVEL 4!

Congratulations! Stenir reached Anger Level 4

and learned the “Customer” Job Weaponskill

“Double-Nut Punch”!

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DOUBLE-NUT PUNCH

DOUBLE-NUT PUNCH

B**** SLAP

B**** SLAP

DOUBLE-NUT PUNCH

DOUBLE-NUT PUNCH

B**** SLAP

B**** SLAP

slide4

HOSPITAL ROOM #202A

IT’S A FREE HOSPITAL….

HENCE THE BADLY DRAWN BED

Stenir: Now that’s Customer Satisfaction!

Johnny: We aim to please…my poor body…

Johnny: NURSE!