VA Mobile Health Family Caregiver Program Brian Olinger, Web and Mobile Solutions, Veterans Health Administration Wyatt Smith, MD, Agilex
The Global Challenge- Change Health Care - Traditional Health Care New Health Care 525,600 minutes in a year • Average clinic visit with doctor is 15 minutes Provide information and communication • 3 visits per year = 45 minutes Integrate into daily lives • Prep time (drive, park, lobby) Enable self care and achieving goals • Opportunity to integrate into the daily lives of people Appropriately reduce facility visits Improve the quality of lives 2
Voice of the Veteran* VA asked Veterans and their families what they needed to feel empowered. * VA’s Voice of the Veteran survey was conducted in October 2012.
Risk & Novelty Efficiency & Effectiveness • Appropriately reduce clinical visits • Patients Are Active Participants In Their Care • Relieves Burden of Unnecessary Travel, Parking, Waiting Room Time for Appointments • Patient understanding of healthy goals and status • One-click Rx Refill • Clinicians and Veterans Designed • New Way of Viewing and Accessing Health Care Data • Real-time integration to Electronic Health Record (EHR) • Access lab results, manage pain and moreon-the-go, anywhere Transferability & Scalability Collaboration & Engagement • Patient Centered • Delivers Health Care Remotely • Provides Day-to-Day Support • Secure Communications with VA Care Team • Rx Refills Sent Directly to the Home • Calendar Integration for Appointment Setting • VA Owned and Available to Other Agencies • Will be Available to 6 Million Veterans • Conducting Studies of Effectiveness • Embodies Highest FISMA Security Standards
VA Mobile Health Family Caregiver Program People:Nearly 1,000 Family Caregivers and their Post-9/11 Seriously Injured Veterans Technology: “Clinic-in-Hand” – Suite of 11 Apps Pre-Loaded on Mobile Devices Technology “Clinic in Hand” Suite of (11) Apps Pre-loaded on iPads • Care4Caregiver • Health Advocate • Health Assessment • Journal • RxRefill • Secure Messaging • Summary of Care • Launchpad • Notifications & Reminders • Pain Coach • PTSD Coach 5