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Departmental Table-Top Exercise

Departmental Table-Top Exercise

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Departmental Table-Top Exercise

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  1. Departmental Table-Top Exercise

  2. Department Business Continuity Plan & Strategy Corporate Crisis Management Relationship What is a Tabletop Exercise Incident Scenario Closing discussion Agenda

  3. Crisis Management Team guided plan Business Continuity Coordinators Immediate & Pending Incidents Immediate Fire/Explosion Tornado Pending Hurricane Pandemic Phased Activation Color Coded Alert System Yellow Orange Red All Hazards Approach Departmental Business Continuity Plan & Strategy

  4. Who is the Corporate Crisis Management Team (CMT)? Executive Leadership Team Members Sr. VP Operations Sr. VP Human Resources Sr. VP Finance CIO Departmental Representation All Department Group Managers (VP Level) Business Continuity Coordinators (BCC) Director, Business Continuity Management Business Continuity Planner IT Disaster Recovery Manager CMT First Responders Team Operations, HR, IT, Facilities, Security, Procurement, Business Continuity, and Risk Management Corporate Crisis Management Relationship

  5. Crisis Management Teams - Global

  6. Tabletop Test Exercise

  7. In short, a table top test is a methodology that presents a simulation of an incident to a departmental business group so the participants can review & discuss the: associated to the response and plan activation. What is a Table Top Exercise? Procedures Coordination Systems

  8. Evoke constructive discussion as participantexamine and resolve problems based on theexisting response and continuity plans Identifies where the response or continuity plan may need to be refined Improve our process, and to share, learn,& experience Objectives of a Table Top Exercise

  9. Incident Scenario: Hurricane – Kirk

  10. Sunday September 23rd NOAA has just released information over a tropical depression that has rapidly formed East of the Cancun peninsula and is rapidly moving west - northwest into the Gulf of Mexico. This is being tracked by the Business Continuity Coordinators (BCC)s Hurricane Incident

  11. Monday September 24th TD – 11 has become tropical storm Kirk as expected, and it has moved into the Gulf. It is expected to become a Hurricane as it intensified its speed and strength due to the warm waters from the gulf. CMT 1st Responders activated. Hurricane Incident

  12. Hurricane Incident

  13. Pre-event Checklist Hurricane Incident

  14. Tuesday September 25th Kirk has now become a Hurricane Category 1, and due to the shift in winds it has taken a northward shift. It is expected to gain more strength over the warm waters of the gulf as it will continue to move north-northwest. Hurricane Incident

  15. Hurricane Incident

  16. Relocation Attributes Hurricane Incident • Alternate Sites • Home Office • *Company Alternate Sites • *Vendor Contracted Sites *Driving directions provided in plan

  17. Review General and Department Specific Recovery Procedures in your Plan: Hurricane Incident

  18. Wednesday September 26th Kirk continues to gain strength and speed as it has now become a Category 3 Hurricane. It is expected to slow down due to the shallow waters of the Texas Coast, but will continue to move north-northwest. Expected landfall will be in the Galveston area Friday afternoon Hurricane Incident

  19. Hurricane Incident

  20. Discussion of Issues for Relocation Duration Issues Return to Normal Score Cards Hurricane Incident

  21. The Exercise is now over!

  22. Score Card

  23. Group Performance Metrics 0 – You completely ignored this issue. No consideration to this issue or problem was given. 1 –You considered, but had significant difficulty in managing or dealing with, this issue. 2 -You had a moderate level of confusion but eventually came to a decision over time. 3 -You had a limited amount of confusion or difficulty reaching a decision, but a clear decision was ultimately reached in an appropriate amount of time. 4 -You had little confusion reaching this decision. The decision was made quickly and effectively with consideration for any resulting impact. 5 -You had no confusion or difficulty in handling this issue. Any decision was made quickly and clearly

  24. Debriefing & Group Discussion

  25. Debriefing • What score did you get? • Why did you get the score that you did? • What were your top 3 priorities?

  26. Group Discussion • What challenges did you face when going through this exercise? • What most surprised you about this scenario? • What did you learn from this exercise that can be applied to your organization?

  27. Incident Review • Evacuation (where did you rally to?) • Do you know who is in and who is out of the office? • Water damage • Internal & external communications • Employee Transportation • Disabilities (physical, sight, hearing)