1 / 28

Working Effectively With Groups

Working Effectively With Groups. Lady Cox. Who’s the Boss?. Stages of Groups. Created by Bruce Tuckman in 1965 Show the stages of high-performance groups Help groups identify current stages . Group Stages. Forming. Storming. Norming. Performing. Forming.

ozzie
Download Presentation

Working Effectively With Groups

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Working Effectively With Groups Lady Cox

  2. Who’s the Boss?

  3. Stages of Groups • Created by Bruce Tuckman in 1965 • Show the stages of high-performance groups • Help groups identify current stages

  4. Group Stages Forming Storming Norming Performing

  5. Forming • Members are positive and polite • Roles and responsibilites are unclear • Pride in being chosen for group • Initial “silent” leaders take the rein • Very short stage, may last only 1 meeting

  6. Storming • Defensiveness, competition, choosing sides • People disagree and blame team concept • Silent leaders clash for control • Overwhelmed by work to be done • Stage will take 3-4 meetings or more

  7. Norming • Hierarchy is established • Roles are clear and accepted • Leaders may have changed • A sense of team cohesion, spirit, goals • Harmony is attempted by avoiding conflict

  8. Performing • Group has a shared vision and can stand on its own feet • Focus on over-achieving goals • Close attachment to the group • Members understand each other’s strengths and weaknesses • A lot of work is getting done

  9. Tuckman’s Model

  10. Where am I? Storming Conflict on goal Conflict between members Groups form Questioning group Norming Agreement and consensus Progress toward goal Team cohesion Natural leaders emerge Performing Shared Vision Autonomy Effective, cohesive unit Close attachment Forming First stage Introductions Polite and kind Very brief

  11. Who wants this job? • 8 hours or less • 12 locations • Serve over 2,000 people • One chance only

  12. Residence Hall Opening Day

  13. What are things you can do to make your groups run better, faster, and more effective?

  14. Manage First Impressions • Be careful about artifacts • Stay away from hot topics • Make discussions non-threatening

  15. Every complainer is a volunteer in disguise. • Listen intently • Give them control of the problem • Value their opinion

  16. Make certain EVERY person agrees with the goal.

  17. How do you eat an elephant? One bite at a time.

  18. Want something done? Give it to a busy person.

  19. Create jobs for all kinds of people.

  20. Create quick jobs that can be completed in 1 hour, 1 day, 1 instance.

  21. Treat your VIP’s like VIP’s.

  22. Don’t underestimate the value of chocolate.

  23. Remember to laugh.

  24. When problems arise (and they will), handle them with grace.

  25. Thank people genuinely and thank them often.

  26. Don’t care about the credit.

  27. Celebrate your success.

More Related