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iPECS Phase 5 Basic Technical Training. Course Overview. Introduction/Description Hardware – 50A/100/300/600/1200 and Gateways Installation Considerations Software Firmware Admin & Maintenance Main Phase 5 Functions Optional Packages/Software. Attendee Requirements.

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slide2

Course Overview

  • Introduction/Description
  • Hardware – 50A/100/300/600/1200 and Gateways
  • Installation Considerations
  • Software
    • Firmware
    • Admin & Maintenance
    • Main Phase 5 Functions
  • Optional Packages/Software
slide3

Attendee Requirements

Recommended Experience With one or more of the Following:-

  • Cisco Certification
  • Nortel Networks Certification
  • Microsoft Certification
  • Experience with like product technology (e.g. 3Com, Allworx, Zultys, NEC-UX5000/SV8100)
  • Previous experience with LG-Ericsson - ipLDK Digital Key Telephone Systems
  • Combining Voice and Data Networks
slide4

Attendee Requirements

Good understanding of:

  • Telecommunications Equipment
  • LAN / WAN Network structures
  • LAN / WAN Devices/Cabling
  • Network Protocols
  • IP Addressing
  • VoIP
slide5

iPECS

Internet Protocol Enterprise Communications System

General Description

Aliases

In most countries the system has been referred to as the LIK, with variations on the brand.

In North America the system will be branded as the iPECS LIK, with an LG-Ericsson badge.

As of December 2004 it was branded as the iPECS LIK WORLDWIDE.

slide6

General Description

  • The iPECS is a Pure IP telephone system
  • Seamless configuration up to 1200 ports
  • Single platform and multiple interfaces

1200 ports

  • Distributed architecture

600 ports

300 ports

100 ports

50 ports

slide7

General Description

Components

Call server

MFIM 50/100/300/600/1200

LGCM4/8

VOIM8/24

Trunks

T1PRI

RSGM

DTIM8/24*

SLTM32*

Extensions

SLTM8

SLTM4

*19” rack mountable

Options

MCIM

VMIM

POE8

slide8

General Description

Main Features

  • IP Based Single Infrastructure
  • Connect maximum 1200 terminals, Gateways, and Appliances to any 10/100 Base T LAN
  • Standard and Advanced call features
  • System Programmable from either Keyset or Web Interface.
  • Easy-to-use administration and maintenance
      • -web-based remote administrator & S/W upgrade
  • Protocols
      • -H323 (G.711, G.723.1, G.729A, G.722, T.38), SIP CO trunks,
      • SIP Station ability.
slide9

General Description

Main Features

  • Scalability, Interoperability, Flexibility
    • SME(Small to Medium sized Enterprise)
    • Compatible with NetMeeting and other 3rd party applications supporting H.323 and CTI standard
    • Networking (large sized Enterprise : Max 1000 ports solution. )
    • SIP CO trunk compatible
    • SMTP direct Email send capability
    • CPU Redundancy
    • T-NET capability
    • SIP Station ability
    • LIP8xxx handset compatibility
    • Proprietary PC/PDA based telephony ( Phontage)
slide10

Loop

Start

ADSL

Modem

PPPoE

H.323

SIP

H.323

DHCP

HTTP 1.1,

FTP, TFTP

Telnet Session

Remote Services

Gateway Module

RS232

RS232

PSTN

PSTN

Internet

SLT

FAX

FAX

SLT

Interfaces

PC with Phontage installed –for Video calls

PC with Phontage installed – For Voice calls

UMS

Loop &

Ground

Start

PC with Wi-Fi Card installed and Phontage

LAN

LAN

Wi-Fi

Router

LAN

LAN

IPKTS

PRI

PDA with PDAphontage installed

HyperTerminal

Session

slide11

IP Based Single Infrastructure

Web and/or Email Server s

iPECS

UMS

ISDN

PSTN

Office PC & IP Phone

Ethernet Switch

IP Network

Laptop PC / Phontage

With Wi-Fi Card

Wi-Fi

Phone

PDA

Phontage

Large LCD IP Phone

Laptop PC / Phontage

Wireless AP

slide12

Single and Multi-Site Solutions

Branch Office

Head Office

UMS

PSTN

Fax

iPECS

NAPT

Firewall

iPECS

Wireless AP

Wi-Fi

Phone

NAPT

Firewall

IP Network

IP Phone

IP Phone

NAPT

Firewall

RSGM

Wi-Fi

Phone

Wireless AP

Fax

Service

Provider

xDSL

Modem

Phontage

(PDA)

Phontage

(Video)

IP Phone

PC

IP Phone

Phontage

(Video)

Home Office

Tele-Worker / Biz-Traveler

slide13

iPECS

Phase 3 System Features

  • Features in P3 MFIM(MFIME)
    • Mobiles as an Extension ( Pseudo linked pairs)
    • User WEB programming Access – Station and System
    • ACD Agent Help
    • ACD CIQ Page Alert
    • Supervisor Login/Logout – multiple groups
    • Station Call Coverage
    • CO access without CO button at IP Key-Phone
    • Silent Text Message
    • Remote Call Forward
slide14

iPECS

Phase 4 System Features

Additional to Phase 3 Features

  • Mobile Extension enhancement:
  • ICM Call Transfer/Status Mobile Extension as ACD/UCD Agent (except Ring group)
  • CLI based Call Routing (ICLID Feature for DID )
  • Ring Group Mailbox
  • Day/Night mode applied between different groups
  • SIP CO trunk service
  • VLAN Tagging - handset
  • MFIM100/300/600 /1200 redundancy
  • T.38 Fax ability
  • Email sending of VSF /VMIM voice mails – from VSF module
  • T-NET capability
slide15

iPECS

Phase 5 System Features

Additional to Phase 4 Features

  • SIP Station ability
  • IP DECT
  • Zone Management
  • Station ICR
  • Outbound Message Notification
  • LIP 8xxx handset support
  • Network Paging
  • Network Time Protocol and auto Daylight Savings Time
  • Conference Group ( with Conference call recording )
  • Auto Call record and Unconditional Voice recording
  • Additions to DID selection – ICLID and VM
  • IP Bridge
  • TLS and AIM
slide16

Phase 5 Features

  • SIP CO trunk and SIP station ability
    • Phase 5 has both SIP trunk and Station ability. Will support generic SIP handsets with basic call ability, or the LG LVP-2000 SIP Video Phone for SIP Video calls. Note that SIP support requires the use of a VOIM8 or VOIM 24 for IPSEC ability.
  • T-Net
    • All Phase 5 systems ( including the iPECS 50) will support Transparent NETworking, where one MFIM retains control over an entire group of systems. This enables central management and Local survivability with/of all the slave systems if the intersystem link fails. PSTN Failover is also a feature of T-NET.
  • MFIM100/300/600/1200 Redundancy
    • Redundancy caters for customer sites where system downtime due to MFIM failure, is of prime importance. This enables a second Slave MFIM to monitor the active MFIM until it fails – then seamlessly ( within approx 3 seconds ) become the Active MFIM. As from the Commercial release of phase 5 ALL MFIM’s ( except iPECS 50 ) will be available with the Redundancy option.
slide17

Phase 5 Features

  • Zone Management
    • Allows Networked or remote site equipment to be grouped based upon that devices specific zone requirements. This means individual devices can be grouped to suit time and date, language (Nation code), or VSF module access.
  • Outbound Message Notification
    • The VSF/VMIM are able to dial an external number to notify a user of a new voice message. When a caller leaves a message with notification configured, the system places a call to the registered mobile extension. When the user answers, the extension prompt is played followed by the new message prompt.
    • When the password is matched, the VSF/VMIM connects the external called party to the VSF/VMIM mailbox and plays the main menu, allowing the user to retrieve messages.
    • The system will retry the notification until the notification is successful or the number of call attempts reaches the Retry count.
slide18

Phase 5 Features

  • Station ICR (Individual call routing)
    • Allows each station to forward calls based upon Caller ID or time base. Each Station can have up to 10 separate Scenarios.
  • Network Paging
    • Allows a page made from one site to be heard at another networked site, including T-NET sites.
  • TLS (Transport Layer Security)
    • Allows encryption of data. This can slow response times.
  • Web Phone
    • Allows basic IP phone functions (ID and password protected) by downloading Active X from the MFIM. (Key code required)
  • System and Station Administration Via Web Page
  • Off Line Web Admin
  • NTP and DST
    • Network Time Protocol and Daylight Savings Time are able to be Automatically updated/adjusted. (NTP server must be available)
slide19

Phase 5 Features

  • Conference Group
    • Allows an Active conference group to be setup – i.e. invites to join the conference are sent to members. Requires an MCIM, allows up to 32 simultaneous members. This is initiated by the attendant.
  • Conference Call Recording
    • Allows the above conference group call to be recorded in either the VSF, the UMS or an external Voice mail system.
  • IP Bridge
    • Allows calls to be transferred between Master and Slave stations.
  • Additions to DID selection
    • ICLID and VM routing now also available as in dial choices with DID calls.
  • AIM interface
  • Unconditional Call Recording to VM/Phontage.
slide21

Phase 5 Modules

Gateway specifications

SLTM4/8/32

DTIM8

LGCM4/8

DTIM24

T1PRI

VOIM8/24

10/100 LAN port

G.711/729/723.1

Echo Cancellation

DHCP

Dynamic Jitter buffer

Remote upgrade

Remote installation

RS 232

Line Indicator

Interfaces

All interface plugs are on the back edge of module

Others

1 ea

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

4/8 RJ 45

32 SLT via 2 - 25 pr Amphenol

CID/

MSG Wait/

PR

1 ea

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

8 DKT RJ 45

(LDP 70xx

Series only)

1 ea

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

4/8 RJ 45

Plugs

(Loop Start)

CID

(Pulse/

DTMF)

1 ea

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

24 DKT via

25 pr

Amphenol

(LDP 70xx

Series only)

1 ea

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

1 RJ 45

2 ea

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Protocol

Relay,

Transcoding

Inband/

Outband

signaling

** All current P5 gateways can be installed remotely.

slide24

Capacity

Out of the box - System Port Capacities.

Note with latest phase 5 firmware these default reduced capacities can be modified, using the ‘Device Delete Table’ and/or PGM 235.

Max port capacities of:-

MFIM50A - 50 ports ( Less 4 VoIP, 4 PSTN, 6 VSF and 2 SLTS) = 34 Ports

MFIM100 – 100 Ports ( Less 6 VoIP, 6 VSF channels ) = *88 Ports

MFIM300 – 300 Ports (Less 6 VoIP, 6 VSF channels ) = 288 Ports

MFIM600 – 600 Ports ( No onboard channels ) = 600 Ports

MFIM1200 – 1200 Ports ( No onboard channels ) = 1200 Ports

* System only supports 70 stations