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Student Success and Wellbeing Helping Online Students Succeed Dr Cathy Stone , Director, Student Success Eleonora Morelli , Academic Pathways and Transitions Coordinator Open Universities Australia. The OUA Community. Our students are a very diverse bunch!. Students by state.
Helping Online Students Succeed
Dr Cathy Stone, Director, Student Success
Eleonora Morelli, Academic Pathways and Transitions Coordinator
Open Universities Australia
VIC, NSW, QLD dominate, but all states and territories represented
OUA students have multiple responsibilities, often with little prior educational experience, combined with lack of time, money or both….
Preparing for Study - PREP units
Four units focussed on academic skills to help students in their transition to tertiary studies
PREP01– Preparing for University Learning [10 weeks]PREP02 – Start for Success [self-paced, 26 weeks and Free]PREP03– Preparing for University Learning [Intensive, 3 weeks]PREP04 – Preparing for Academic Writing [6 weeks]
PREP 03 and 04 are FREE with OUA Pathways
Analysis of data has demonstrated that studying a PREP unit prior to or concurrently with an undergrad unit has a positive impact on students’ success, engagement and grades.
Student success: Students starting with a PEP unit 1.43 times more likely to pass their first undergrad unit
Student engagement: High level of engagement with LMS in PREP correlates with higher academic performance in subsequent undergrad unit
Student grades: students starting with a PREP unit achieved significantly higher proportion of Ds and HDs in both their first and second unit after PREP
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Since 2010 to the present time, data consistently shows significantly positive effect on student academic outcomes.
Promoting to students resources/services that each library is offering. e.g. one-off information sessions; weekly drop-in sessions; computer classes etc.
As a new online student I had found the research aspect of learning very overwhelming. My session today helped me understand how to look up and navigate around for my required articles and journals.
Great having face-to-face contact and talking with other students about their experiences.
I have found this helpful and encouraging especially the advisors and other students helps to keep you focus and aware there are other online students experiencing the same issues or have found ways to overcome these issues. Love the communication.
What is the SSH?
Why was the SSH created?
What does the SSH do?
Making outbound calls to first unit students, coaches
What has it achieved to date?
Comparing 500 students who were ‘coached’ with 500 students in the control group, the following results were demonstrated:
Comments provided in the SSH survey
Just someone listening makes all the difference.
After speaking with the coach today, I felt reassured that I would be able to continue on with my studies and that it is normal to feel some anxiety at the start of online study.
I was very impressed with the way coach listened to my concern and discussed solutions, also following through with an email of our discussion.
If it wasn't for Student Success hub I would have discontinued study.
Enabling units(preparing for university learning)
(guiding students to the right choice)
(assisting students afford education)
Enabling units(sharpening academic skills)
(online tutorial support)
(online and phone support)
Student Success Hub
OUA Connect Library
(help with resources and feeling connected)
(helping students afford travelling to exams)
Special Circumstances and Resolutions
(assisting students in difficult unforseen circumstances)
New self-service enrolling system
My Study Centre
(connecting with peers)
Student success does not arise by chance. It is the result of an intentional, structured, and proactive set of strategies that are coherent and systematic in nature and carefully aligned to the same goal.