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Quality Management You Can Trust. Elite Property Services, LLC. Company Services. Elite Property Services, LLC. History Mission Statement Property Management Financial Management Collections Information Technology Customer Service Emergency Services Location References. History.

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quality management you can trust

Quality Management You Can Trust

Elite Property Services, LLC

company services
Company Services

Elite Property Services, LLC

  • History
  • Mission Statement
  • Property Management
  • Financial Management
  • Collections
  • Information Technology
  • Customer Service
  • Emergency Services
  • Location
  • References
history
History

Elite Property Services, LLC

Company Profile

  • Elite Property Services, LLC is a full service management company serving all of California. Because Elite has made the full transition to the digital office, Elite is not constrained by previous paper and office based company models and physical computer servers. The Company has offices where ever an internet signal is available.
  • Elite founders, having worked in the industry for decades, started the firm to correct many of the short comings of the older management firms, namely: inexperienced managers, too many accounts per manager, a lack of long term planning and a lack of real customer service.
mission statement
Mission Statement

Elite Property Services, LLC

Company Profile

We are dedicated to protecting your property values.

  • It is Our Mission:
    • To increase the effectiveness of Boards of Directors.
    • To increase the property values through professional services that set the industry standard.
    • To make living in our communities safe, enjoyable and valuable.
    • To create long-term success plans for our Associations.
    • To identify and correct problems before they are noticed by the members.
property management
Property Management

Elite Property Services, LLC

Company Services

  • An experienced manager is assigned to each association to provides guidance, forethought, and all relevant information needed for the Board to make solid decisions. Some of the services provided by the Management Department include:
    • Weekly Site Inspections
    • Annual Calendar & Planning Meeting Development
    • Board (and Annual) Meeting Guidance & Minutes Preparation
    • Meeting: Notices, Agenda and Coordination
    • Review of Service Work Performed
    • Rule Enforcement
    • Review of Invoices / Payments
    • Emergency / Crisis Management
    • Administration of Contracts, and much more.
financial management
Financial Management

Elite Property Services, LLC

Company Services

Your Association's financial data is maintained in a clear and easy to understand accounting format, which provides for full illustration of the Association's accrual position, income and expense detail. Some of the services provided by the Financial Department are:

  • Financial Report Preparation and Transmittal (within 7 calendar days)
    • Budget Preparation
    • Tax Return Filing, Audit Material Preparation, State Required Filings
  • Accounts Receivable
    • Monthly Statements – (E-statements, E-documents, Privacy Protection, etc.)
    • Deposit of Member Payments – (E-Check, Credit Card, ACH, Teller Deposits)
    • Pre-Lien & Lien Preparation & Delinquency Follow-up Reports
  • Accounts Payable
    • Invoice Approval/Payment
    • Check Disbursements
    • Payroll Accounting for Employees
  • The Financial Software is fully integrated into the Property Management Software
collections

Elite Property Services, LLC

Collections

Company Services

  • Elite works with the Board of Directors to create a reasonable Collection Policy which is written in accordance with the governing Civil Codes and Association Documents. Elite will enforce the Collection Policy to maximize assessment receivables.
  • A Collections Update is provided each month.

Information Technology

  • Elite has taken advantage of the latest software packages available for the benefit of our Client Associations.
    • Our Financial & Management Software programs are one in the same, internet based, accessible from any internet source and provided with numerous levels of security and protection.
    • Our Document Storage system is also internet based so we are capable of ‘being in the office’ wherever an internet signal is available.
    • Our Systems allow Board Members to access private reports from the secure website any time. – Financial Statements, Work Orders, Architectural Logs, etc.
customer service emergency services

Elite Property Services, LLC

Customer Service & Emergency Services

Company Services

  • In addition to Customer Services during regular business hours, our Emergency After-Hours Services are provided directly by our managers who are all equipped with 24/7/365 cellular phones. The managers will respond to emergencies at all hours without requiring the caller to utilize an uninterested Answering Service company. Feel free to ask our current Board Members about how easy it is to contact us.
  • Elite guarantees that all non-emergency calls will be returned in two hours.
  • Elite guarantees that all emergency calls will be returned immediately.

Maintenance Services

  • Elite does not own, operate or employ service providers. Service work is provided by your own approved association vendors. Elite is capable of providing numerous qualified bidders, suppliers and service companies.
outourcing partners

Elite Property Services, LLC

Outourcing Partners

Company Services

Elite utilizes outsourcing to handle time consuming tasks with greater quality and price than could be had ‘in-house’. This contributes greatly to our ability to focus on pro-active professional management.

  • CincSystems – Financial, Management & Website Software
  • CaBanc – Payment Processing & Banking Services
  • Optimal – Statements & Large Mailer Printing
  • CondoCerts – Escrow Document Services
  • Embrey & Associates – Collection Assistance
performance rules

Elite Property Services, LLC

Performance Rules

Company Services

  • Elite Property Services requires the company and managers to adhere to the following operating rules designed to provide the greatest customer service for the association.
    • Minutes and ‘action items’ delivered to the Board within 24 hours of the meeting.
    • Financial Statements delivered to the board in the first 7 calendar days of the month.
    • Meeting reports delivered at least 7 days prior to the meeting.
    • Website updates within 48 hours of the meeting.
    • All calls returned within two hours.
location hours
Location & Hours

Elite Property Services, LLC

Company Profile

  • Mailing Address:
    • Elite Property Services

P.O. Box 53888

Irvine, CA. 92619-3888

  • Physical Address:
    • 600 Anton Blvd., 11th Floor

Costa Mesa, CA 92626

  • Satellite Addresses:
    • Wherever an internet signal is available.
  • Office Hours:
    • Managers are available for emergencies directly through their cellular phones 24/7/365.
      • Elite does not use an invasive and time consuming Answering Service.
    • Managers are also the primary contact for all financial and escrow questions.
    • Physical Office is open from 9:00am to 5:00pm on normal business days.
references
References

Elite Property Services, LLC

  • Banking
  • Legal Counsel
  • Certified Public Accountants
  • Trade References
  • Insurance
  • Landscape Contractors
  • Paving Contractors
  • Painting Contractors
  • General Contractors
  • Board Members
banks
Banks

Elite Property Services, LLC

Community Association Banc

1665 W. Alameda Dr.

Tempe, AZ 85282-3200

*Selina Humphries

(480) 224-7472

Legal

References

Hickey & Petchul LLP

114 Pacifica, Suite 340

Irvine, CA 92618-3329

*David Hickey

(949) 727-1777

CDARS

PO Box 867

Lake Forest, CA 92609

*Cyndi Koester

(949) 235-8498

Harle, Janics & Kannen

575 Anton Blvd #460

Costa Mesa, CA 92626

*Jake Harle

(714) 429-0600

CPA

Schonwit & Company

151 Kalmus Dr, #M-3A

Costa Mesa, CA 92626

*Steve Schonwit

(714) 437-1025

trade references
Trade References

Elite Property Services, LLC

CincSystems

3075 Breckinridge Blvd., Ste. 425

Duluth, GA 30096

*Dawn Randall

(678) 205-1465

www.cincsystems.com

Insurance

Robco Insurance Services

31501 Rancho Viejo Rd. #103

San Juan Capistrano, CA 92675

*Greg Bowser

(949) 487-6131

References

Optimal Outsource

7 Rancho Cr.

Lake Forest, CA 92630

*Josh Minton

(949) 916-2456

www.optimaloutsource.com

LaBarre Oksnee Insurance

30 Enterprise, Ste. 180

Aliso Viejo, CA 92656

*Curt LaBarre

(949) 588-0711

Embrey & Associates

2942 E. Chapman Ave. #326

Orange, CA 92869

*Carolyn Embrey

(714) 336-9916

State Farm – Bob Sullivan

227 20th St., Ste. 103

Newport Beach, CA 92658

*Bob Sullivan

(949) 673-9391

CondoCerts

PO Box 61390

Phoenix, AZ 85082-1390

*Chuck Balacy

(480) 224-7533

www.condocerts.com

landscape contractors
Landscape Contractors

Elite Property Services, LLC

Grants Landscape Services

3046 South Orange Ave.

Santa Ana, CA 92707

*Kenny Grant / Jaime Pompa

(714) 444-1903

Paving Contractors

Oliver-Mahon Asphalt

182 Wells Place

Costa Mesa, CA 92626

*Brent Mahon

(949) 548-6398

References

Bemus Landscaping

PO Box 74268

San Clemente, CA 92673

*Stuart Williams

(888) 557-7910

AMS Paving

11060 Rose Ave

Fontana, CA 92337

*Dale Pathe

(909) 357-0711

Sanders Paving

10645 Stanford Ave., Ste. B

Garden Grove, CA 92846

*Mike Piel

(714) 530-6181

painting contractors
Painting Contractors

Elite Property Services, LLC

Premier Painting

17150 Newhope #405

Fountain Valley, CA 92708

*Robert Black

(714) 546-3692

General Contractors

CPR Construction

1415 E. McFadden Ave, Ste. G

Santa Ana, CA 92705

*Darrell Conger

(714) 558-6859

References

DL Bone

8561 Roland St., Ste. A

Buena Park, CA 90621

*Kerry Elder

(714) 523-4841

ICON Maintenance

807 W. 17th St.

Santa Ana, CA 92706

*Greg Moreno

(714) 835-8942

Board Member References available upon request

slide17

Elite Property Services, LLC

  • Please visit our website for additional information: www.elitehoa.com
  • Contact Mike Kubas: Mike@EliteHOA.com