Minding Your Manners and Playing It Safe: Tips for Searching the Web John Hubbard Electronic Resources Librarian UWM Libraries September 21, 2002
Class Overview • Introduction to the Internet • E-Mail etiquette – dos and don’ts • Surfing safely – searching, browsing, and shopping • How to protect yourself from criminals
What is the Internet? • The Internet is a global connection of computers through telephone wires, cables hubs and other connections. The Internet includes the World Wide Web and Electronic Mail • The Internet has existed for a long time, but has experienced recent rapid exponential growth
All about E-Mail • Programs (Clients) send messages • File formats for sending mail • File attachments – don’t run viruses • Warnings and hoaxes – think before you forward • And everyone’s favorite…
Dealing with Spam • NEVER respond to unsolicited commercial e-mail • Consider complaining to the proper ISP • However, many spammers exploit “open relays” (mail servers on the Internet, often in Asia, allowing the sending of email by anyone, to anyone) and are essentially untouchable.
Surfing the Web • Searching and browsing – how a Web browser works • E-Commerce, SSL, Credit Cards • Spyware, popups, and viruses • Monitoring at work • Cookies!
Protect Yourself • Password management • Buy at secure sites only (https) • Be secure, but not paranoid (the only 100% safe computer is the one turned off) - Absolute anonymity isn't practical, in real life or on the web.
For More Information • Read more about the Internet at http://www.zakon.org/robert/internet/timeline/ and http://www.microsoft.com/insider/guide/ • Spam resources at http://spam.abuse.net/ and http://spamcop.net/ • Netiquette: http://dmoz.org/Computers/Internet/Etiquette/ • Cookies: http://www.cookiecentral.com/faq/ • Campaign sites: http://www.epic.org/ and http://www.eff.org/