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Developing Supported Employment

Developing Supported Employment. Miquel Evans Vice President European Union of Supported Employment Manager Employment Disability Unit, Dundee, Scotland Catalunya 30 March 2007. Programme. Supported Employment Identifying the issues Contacting employers Meeting employers

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Developing Supported Employment

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  1. Developing Supported Employment Miquel Evans Vice President European Union of Supported EmploymentManagerEmployment Disability Unit, Dundee, Scotland Catalunya 30 March 2007

  2. Programme • Supported Employment • Identifying the issues • Contacting employers • Meeting employers • Supporting the employer Catalunya Michael Evans 2007

  3. Supported EmploymentBackground & Principles • Background • Definition • Values • Process • Outcomes Catalunya Michael Evans 2007

  4. Supported EmploymentValues and Principles • Individuality • Respect • Self-determination   • Informed choice  • Empowerment • Confidentiality • Flexibility • Accessibility Catalunya Michael Evans 2007

  5. Supported EmploymentThe Process • Job Ready/Job preparation • Vocational profile • Job finding • Employer negotiation • On/off job support Catalunya Michael Evans 2007

  6. Supported EmploymentAcceptable employment options • Open employment • Supported employment • Voluntary work • Work experience • Job taster Catalunya Michael Evans 2007

  7. Supported EmploymentDeveloping a National Association • Aims • Constitution • Structure • Members • Fees • Meetings • Networks • Working Groups • Funding Catalunya Michael Evans 2007

  8. Supported EmploymentThe Dundee Model Activities • Job Clubs • Support Team • Work Experience Placements • Advisory Service • Supported Employment Network Catalunya Michael Evans 2007

  9. Supported EmploymentThe Dundee ModelElements for success • Staffing • Skills • Experience • Personal qualities • Leadership • Referral sources • Funding • Partnerships Catalunya Michael Evans 2007

  10. Identifying the Issues Problems Faced by Employers • Lack of awareness • Legislation • Sickness absence • Apprehension • Health & Safety concerns • Inordinate supervision • Insufficient skills/experience • Poor cv/application form/interviews Catalunya Michael Evans 2007

  11. Identifying the IssuesBusiness Cases for employing disabled people • Improved management skills regarding diversity • Disadvantaged people perform better • Positive impact on the workforce • Disadvantaged people less likely to be absent • Enhanced corporate reputation • Increased customer base • Access untapped labour resources Catalunya Michael Evans 2007

  12. Identifying the IssuesProblems Faced by Job Coaches • Lack of confidence/training • Inappropriate referrals • Welfare benefits • Parents/carers • Understanding employers’ needs • Confusion over marketing • Organisational and client demands Catalunya Michael Evans 2007

  13. Welfare benefits Low self esteem Inadequate transition Limited support Lack of skills/experience Disclosure Employers assumptions Funding arrangements Poor job seeking skills Family/carer pressure Practitioner pressure Labour market awareness Competition Medication Accessibility to transport Accessibility to premises Identifying the IssuesBarriers Faced by People with Disabilities Catalunya Michael Evans 2007

  14. Contacting EmployersVocational Profile • Work history • Training • Education • Personal achievements • Responsibilities • Social activities Catalunya Michael Evans 2007

  15. Employment Disability Unit, Dundee2005/2006 Outcomes - How achieved • Speculative letter 2 / 3 • Advertised letter 3 / 9 • Advertised telephone call 10 /18 • Application form 17 /22 • Word of mouth 6 /12 • Organised by EDU staff 20 / 13 • Employment agency 2 / 1 • Via work experience placement 27 / 32 • Cold calling 1 / 4 • Employer contact 11 / 10 • Retention 3 / 8 • Self-Employment / 1 Catalunya Michael Evans 2007

  16. Contacting EmployersJob Finding Action Plan • Vocational profile • Identify types of work • Prepare cv • Agree responsibilities • Timescale • Monitor • Review Catalunya Michael Evans 2007

  17. Contacting EmployersMethods of Contact • Curriculum vitae • Application forms • Advertised/speculative letters • Telephone/cold calling • Via Work experience placements • Employer networks Catalunya Michael Evans 2007

  18. Contacting EmployersMarketing Materials • Business cards • Brochures • Website • Video • Employer testimonials • Advertisements • Media articles Catalunya Michael Evans 2007

  19. Meeting EmployersWhat Are Employers Looking for? • Qualifications and skills • Experience and work background • Personality Catalunya Michael Evans 2007

  20. Meeting EmployersQualities Sought by Employers • Flexibility • Helpful, positive attitude • Team worker • Responsible • Enthusiastic • Reliable • Effective Catalunya Michael Evans 2007

  21. Meeting EmployersInterview Skills - Common Reasons for Failure • Lack of confidence • Not knowing the process • Ineffective information Catalunya Michael Evans 2007

  22. Meeting EmployersInterview Skills • Planning • Preparation • Presentation Catalunya Michael Evans 2007

  23. Meeting EmployersInterview Skills – Disability Issues • Awareness • Ability to prepare • Presentation • Relax the employer • Disclosure Catalunya Michael Evans 2007

  24. Supporting the Employer • Government Funded Support Programmes • Employment Legislation Catalunya Michael Evans 2007

  25. Supporting the EmployerWork Experience Placements • Benefits • Employer • Disadvantaged person • Support organisation • Duration • The agreement • Problems Catalunya Michael Evans 2007

  26. Supporting the EmployerGood Practice - Summary • Introduce policies and procedures • Awareness training • Provide work experience • Encourage applications from disadvantaged people • Identify support organisations • Demonstrate flexibility • Appreciate the issues Catalunya Michael Evans 2007

  27. Job Finding & Marketing Techniques Summary • Treat as Job Finding • Understand Employers’ Needs • Develop Awareness of Influencing Factors • Create an Appropriate Support Framework • Invest in Staff Training & Development • Be Competitive and Business Minded Catalunya Michael Evans 2007

  28. Contact Details Mike Evans Manager Employment Disability Unit Dundee City Council Dundee DD2 3QN Scotland T: +44 1382 828180 F: +44 1382 828148 E: mike.evans@dundeecity.gov.uk W: www.dundeecity.gov.uk/pman/edu Catalunya Michael Evans 2007

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