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COMPLAINT LETTERS. BUSINESS ENGLISH 1. How to organize . Keys to an effective complaint letter. P aragraph 1: describe purchase, name of product with serial numbers, include date & place of purchases. Paragraph 2: state problem and give history.

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Complaint letters

COMPLAINT LETTERS

BUSINESS ENGLISH 1



Keys to an effective complaint letter
Keys to an effective complaint letter

  • Paragraph 1: describe purchase, name of product with serial numbers, include date & place of purchases.

  • Paragraph 2: state problem and give history.

  • Paragraph 3: ask for a specific action and enclosed copies of documents.

  • Paragraph 4: allow time for action and state how you can be reached.



C omplain letter for damaged goods
Complain letter for damaged goods