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Internet Communication Technology

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  1. Internet Communication Technology • Voice Over IP or VoIP • Instant Messaging or IM • Video Conferencing • Data sharing

  2. How we are using ICT • Voice Over IP or VoIP • Communication with colleagues all over the world • Molecular Biologist in Berlin • Utah Public Library Directors • Four Corner state collaborative projects

  3. How we are using ICT • Instant Messaging or IM • Communicate with colleagues (inside/outside) • Quick questions • Lets you know who is online • Live reference services

  4. How we are using ICT • Video Conferencing • Professional Meetings • ULA, UALC, UHSCL, RML • Outreach/Education to remote locations • Berlin, Vernal, Panguitch…

  5. Voice Over IP or VoIP • AKA Internet telephonys • No surcharge for services • Several services (fee or free) • Skype • NetMeeting • MSN • Yahoo

  6. Instant Messaging • Text-based • Real time communication • Private or group chat rooms • Alerts from members • Several services (free or fee) • Jabber • Yahoo • MSN

  7. IP Video Conferencing • Conferencing via Internet • “point to point” • “multipoint” • Transmits video, audio and chat • Free or cost effective services • Many service options • Breeze • Polycom • VRVS

  8. Data sharing • Offered by some video conferencing services • Via desktop or server • Applications • Documents • Whiteboard

  9. Required Hardware • Internet connection that supports video and audio streaming • Sound card • Web camera • Microphone

  10. Recommended Hardware • Computer or laptop • Headset • Combined earphones and microphone • Earphones and speakers • Camera • $500 camera vs. $70 camera

  11. Recommended Considerations • Room or environment • Noise levels • Lighting • Discuss conference etiquette or rules • Camera and microphone responsiveness • Internet speed • Take turns speaking • Talking over each other • Mute microphone when not speaking

  12. Requires Technical Support • Requires installation of applications • Firewall issues • Open audio and video ports • Network restrictions • Bandwidth • Communication with IT personnel

  13. Let’s Try It • Instant Messaging or IM • Voice Over IP or VoIP • Video Conferencing • Data Sharing

  14. Questions? Evaluations Thank you!

  15. Instructor Contacts • John Bramble – Outreach Services jbramble@lib.med.utah.edu 801-587-3493 • Jeanne Le Ber – Education Services jeannele@lib.med.utah.edu 801-585-6744 • Nancy Lombardo –Systems Librarian nancyl@lib.med.utah.edu 801-581-5241