Agent Program Overview - PowerPoint PPT Presentation

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Agent Program Overview

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  1. Agent Program Overview “We’re Easy”

  2. All About Conferencing In this overview, we will answer 3 main questions… Why should I be a Conference Group agent? • Agent Program Advantages What services does the Conference Group offer? • Service Highlights How do I work with the Conference Group? • Account Set-up

  3. Agent Program Advantages • Aggressive buy-rates • $50 Free Demo Account • Full Marketing and Sales Support • Comprehensive On-line Tools • ARC (Agent Resource Center)

  4. Agent Resource Center

  5. Service Highlights • Reservationless Service Dedicated conference with 24/7 access – no reservations needed • Customer Web Portal – Same Price as Reservationless Schedule a conference or control a conference in progress via a secure web interface • Attendance Reports Emailed to the conference leader following the conference call • Operator Assisted Services Staff of experienced operators available to facilitate complex conferencing events • International Access International toll-free access from over 40 different countries • ReadyShow® Web Conference Full-featured web conference with no download or plug-in required for the participants • 24 Hour Customer Service Live operators are always available to assist your clients with their conferencing needs

  6. Reservationless Conference Features All the below features may be enabled or disabled for each individual card. There are no additional charges for these features. • Music / Security  • Name Record/Play  • Leader Hang-Up • Exit & Entry Tones • Billing Code • Attendance Reports

  7. Customer Web Portal – Scheduler

  8. Customer Web Portal – Audio Console

  9. Attendance Reports

  10. Operator-Assisted Services • Customized Conference Introduction • Attendance Reports • Q & A • Polling • Separate Host Rooms • Conference Linking

  11. International Toll-Free Taiwan Thailand Trinidad - Tobago United Kingdom Uruguay Venezuela Ecuador Finland France Germany Greece Hong Kong Hungary India Indonesia Ireland Israel Italy Jamaica Japan Luxembourg Mexico Montserrat Netherlands New Zealand Norway Panama Poland Portugal Puerto Rico Russia Singapore South Africa South Korea Spain St. Kitts St. Lucia St. Vincent Sweden Switzerland Switzerland (mobile) Antigua Argentina Australia Austria Bahamas Barbados Belgium Bermuda Brazil British Virgin Islands Canada Chile China Columbia Costa Rica Cyprus Denmark Denmark (mobile) Dominican Rep.

  12. ReadyShow®

  13. ReadyShow® – Features • Publishing Microsoft® PowerPoint(tm), Excel(tm) & Word(tm) • Multiple Presenters/Control Passing • Application and Desktop Sharing • Polling • Annotation • Chat (host or participant initiated) • Email Meeting Summary • Recording

  14. Account Set-up • Agent Submission • Customer Sign-up • Customer Sign-up – Instant Passcode

  15. Agent Submission https://www.conferencegroup.com/forms/client.html

  16. Customer Sign-up – Instant Passcodes Instant Access in 3 easy steps… Step 1: You place our secure link on your website Step 2: Your customer provides contact information and credit card number Step 3: We authorize the transaction and instantly issue passcodes

  17. Instant Passcodes – Sign-up https://www.conferencegroup.com/secure/customer.php?xxxx-xxxx

  18. Instant Passcodes – Confirmation

  19. Instant Passcodes – Email

  20. Thank You! Contact Information – Greg Plum Alternate Channel Manager 877-716-8255, ext 8268 302-530-1666 (mobile) Greg.plum@conferencegroup.com www.conferencegroup.com