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Philip Jerichower RADcare , Director of Training PowerPoint Presentation
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Philip Jerichower RADcare , Director of Training. What is RADcare ?. RADcare is the brand name of RAD’s services to our Partners and end-users It includes Pre-sales Support Technical Support Project Management Training. RADcare Pre-sales consulting.

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Philip Jerichower

RADcare, Director of Training

what is radcare
What is RADcare?
  • RADcare is the brand name of RAD’s services to our Partners and end-users
  • It includes
    • Pre-sales Support
    • Technical Support
    • Project Management
    • Training
radcare pre sales consulting
RADcare Pre-sales consulting
  • Review and assistance with design and pre-sales tests
  • Proof of Concept
  • Tenders
  • Only via channel partners
radcare technical support
RADcare Technical Support
  • Priority handling and escalation procedures
  • On-site spares
  • Replacement parts/products
  • Access to eSupport system
  • Software downloads
follow the sun service model
Follow the sun service model
  • RADcare administration and 24/7 call center
  • We support you when you need it….
radcare training
RADcare Training
  • Regional pre-sales and technical seminars
  • Training-on-demand – both Face-2-Face and via the web
  • WBT – Web-based training
  • RAD University
  • eLAB – on-line self-directed training
  • RAD certification
radcare project management
RADcareProject Management
  • Single point of contact
  • Project coordination
  • Periodic meetings
  • Action item follow-up
  • Regular progress reports
  • Test procedure definition
  • Project specific documentation

Customer

Partner

RAD

radcare peace of mind
RADcare – peace of mind
  • Pre-sales Support
  • Technical Support
  • Project Management
  • Training

RADcare services are your key to satisfaction!