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Family Counseling Centers in 5 UNFPA supported IPD Districts of Madhya Pradesh by Mr.Manish Shanker Sharma AIG (AJK), PHQ Bhopal. Contents. Objective Rationale Features Strategies adopted by FCCs Case flow, case management and follow up

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Objective rationale features strategies adopted by fccs

Family Counseling Centersin 5 UNFPA supported IPD Districts ofMadhya PradeshbyMr.Manish Shanker SharmaAIG (AJK), PHQBhopal

Objective rationale features strategies adopted by fccs


  • Objective

  • Rationale

  • Features

  • Strategies adopted by FCCs

  • Case flow, case management and follow up

  • Data – by crime / problem, total cases and status

  • Monitoring and reporting

  • lessons Learned

  • Challenges


  • Provide constructive social intervention through professional counseling,

  • Create awareness about gender equality .


  • Victims , mainly women , come to police with a complaint of torture against husband and in-laws. If a case is registered under IPC, and husband and in-laws are arrested, break up is inevitable. Separation results in a great emotional, social and economic trauma for the whole family……..

  • FCCs provide support

    • When complaint is registered

    • Coping with emotional and social trauma at family level


  • Managed by District Police

  • Supported by U.N.F.P.A. assisted I.P.D. Project (FCCs in 5 Districts of Chattarpur ,Panna,Rewa, Sidhi and Satna )

  • Altogether there are 81 FCCs in Madhya Pradesh, out which 5 are supported by UNFPA IPD Project.

  • Manned by trained and experienced Counselors and Social Workers.

Process of establishment of fccs
Process of Establishment of FCCs

Step 1: Review of the existing FCCs in 1999-2000 functioning through Police Welfare Society

Step 2:On Pilot Basis ,the Police Welfare Society to run an FCC in Satna for six months (Modalities were worked out with the District Society

Step 3: FCC established in Satna along with two social workers and two counselors.

Process of establishment of fccs1
Process of Establishment of FCCs

Step 4: Advocacy programs were undertaken ; Cases were referred to FCC by the Police and DWCD;Later cases began to come directly from the community

Step 5: Review of the FCC after 6 months under the Chairpersonship of DIG:- Decided to establish FCCs in Chattarpur,Rewa ,Panna and Sidhi (one in each district)

Fcc s strategy
FCC’s Strategy

  • A Psycho-Social alternative to alegal approach is being practiced in FCCs.

  • Trained Counselors and Social workers are discussing the problem with husband , wife and other family members.

  • Identify the root cause of the problem and counsel the couple for better mutual adjustment.

Client flow
Client Flow

Police Station


Departments like





Case management in fcc
Case Management in FCC


If,case is not settled, the client is referred to police /court onlyon client’s request

Case Register


Case History & fixes a date for counseling

2 Follow up visit

Referral to Shelter Home if client is alone

Case is settled-mutual reconciliation,or decision to separate

FCC calls the accused

Counselor interacts with accused and client separately and together

Follow up
Follow Up

  • FCC counselors and Social workers undertake field visits

  • At least two follow up visits are made. One after a fortnight of last counseling session and second after 30-45 days after the first visit.

Case scenario

Total Cases in 2001 = 515

Total Cases in 2002 = 855

Total = 1370

Cases Settled = 1185

Cases transferred to Police stations =46

Cases Charge sheeted = 16

Cases Filed in the court =4

Cases pending in the court =3

Cases pending in the FCC = 116

Monitoring of fcc
Monitoring of FCC

  • Police Welfare Society or SP conducts the exit interviews of the clients to know the quality of services

  • The FCC Programme is being reviewed and monitored in District RCH Society meeting

  • The PEC and PMC meeting held to review FCC functioning




Monthly reports in a prescribed format







Monthly Format Consists of:-Name,Age,Marital Status,Issues,Case Information,Expected actions from FCC & Action taken by FCC.

Lessons learned
Lessons Learned

  • The Presence of Professional Staff and the Technical Support of UNFPA has helped the FCCs in IPD to function effectively

  • The supervision of the District Health Society headed by District Collector and other department officials has improved the functioning of the FCC

  • Presently the FCCs are functioning in District Police Headquarters, but later it has to be independent with only minimal supervision from Police

Lessons learned1
Lessons Learned

  • An assessment of the FCCs in IPD district has been conducted along with 5 non IPD supported Districts.

  • Efforts at the State Policy level to highlight the need of replicating the experiences of the FCCs in IPD to non IPD districts.


  • The FCC need to be more independent from the Police in its functioning

  • The awareness regarding the FCC needs to be enhanced especially in the rural areas , in making more clients access the FCC

  • The sustainability of FCC after the IPD project period