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Bridging the Gap: Avaya's Evolution in Unified Communications

Discover how Avaya is closing the gap between users and IT, leading collaboration through innovative products. Learn about our promise to offer faster collaboration, smarter decisions, and better business solutions.

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Bridging the Gap: Avaya's Evolution in Unified Communications

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  1. John DiLullo Vice President Sales Americas International Avaya • MOON only as background • Jhondilullo and title #AvayaEvolutions

  2. But in 2002, things changed…

  3. Since then…

  4. Consumers are leading the technology evolution

  5. Summarize the Gap The Gap Between Users and IT is hurting our customers. Our mission is to help them… • Businesses are leaving money on the table • Our mission is to help them

  6. 3 Stages to Leading Collaboration Stage 3 Stage 2 Stage 1

  7. CollaborationInfrastructure Voice mail Conferencing Video Custom / Sequenced Aps Email SMS / IM Messaging IVR

  8. The Avaya Story 7 40 23 QUARTERS IN A ROW OF SEQUENTIAL GROWTH PERCENT IMPROVEMENT IN COSTS OF GOODS PERCENT OPERATING MARGIN 2007 Today

  9. Avaya as a whole Revenue Growth Gartner Magic Quadrant 60 new products Attention of Wall Street Unified Communications IP Telephony Contact Center New products since 2010.

  10. Canadian Market Leadership #1 in Telephony Systems: 38% of Market1 #1 in CC: 64%of Market1 #1 in Enterprise Messaging: 49%of Market1 Sources: [1] T3i Group; [2] Canalys Notes: All share results are based on revenues except Audio Conferencing (Licenses); All results reflect 2010 unless otherwise indicated; #1 in SME Telephony: 48%of Market2

  11. FasterCollaboration SmarterDecisions BetterBusiness Our Promise

  12. Thank you! #AvayaEvolutions

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