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Why KM now? • Prusak (2001) • Nature of Work (Reich) • Educational Multipliers • Society of Surveillance (Foucault) • Knowledge Creating Company(1995) KM - RBV - KBV - KBO
KM industry • Metrication, Formula 1, Collecting and Delivering Info • Data Mining, Pattern Recognition, etc. - the KM-IT agenda • Call Centers, CRM, Supply Chain, White Collar De-skilling • K-Asset Mgt, Retention KM - RBV - KBV - KBO
RBV • Rents, VRIO • Strategic Factor Markets • KBV, Learning, Groupware, Communication • Control of ΔK • Securing IPRs • Extracting Value KM - RBV - KBV - KBO
K-Capital • Human and Social • Organizational • Core Capabilities, Dynamic Capabilities • Skandia, Balanced Scorecard KM - RBV - KBV - KBO
My Theory of the K-Based Org • D – M – P and ΔDMP • Alternative KM projects • ~ K • Agency, Agentic Space • IKEA • Rhetoric and Control KM - RBV - KBV - KBO