Midwest User Group Meeting March 21 st 2011. Customer Relationship Management. Presented by: Patrick Grace, QAD Pre-Sales Consultant E-mail: firstname.lastname@example.org. Agenda. What are common customer management challenges? The QAD CRM Solution What Differentiates QAD CRM? CRM Product Demonstration
Customer Relationship Management
Presented by: Patrick Grace, QAD Pre-Sales Consultant
What are common customer management challenges?
The QAD CRM Solution
What Differentiates QAD CRM?
CRM Product Demonstration
Summary & Benefits
“During an economic recession, sustaining revenue growth or forestalling revenue erosion becomes even more critical.
Customer management improvement initiatives,supported by advanced business technologies, will continue to be critical to achieving this goal “
Forrester Research, Trends 2009: Customer Relationship Management, Dec 2008
Data Sync For
QAD Enterprise Solution
Near to medium term planning
QAD Appshell Incorporation
Expanded integration with other related QAD add-on modules
Expanded Mobility support