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Food & Beverage Overview What does the career path look like? Country Clubs Maps & Guides Lodging Retirement Communities Restaurants Sporting Events Travel Agencies Contract Food Service Airlines Travel & Tourism Hospitality Travel and Tourism Industries

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food beverage overview

Food & Beverage Overview

What does the career path look like?




Maps &














Travel & Tourism


the hospitality industry
The Hospitality Industry
  • Lodging
  • Food service
  • Clubs
  • Cruise ships
  • Gaming
  • Theme parks
  • Sports and entertainment
  • Travel
the hospitality business
The Hospitality Business
  • Lodging – putting heads on beds
    • Many U.S. markets are mature
    • Expansion and growth overseas
  • Food service – putting cheeks in seats
    • What would you like to eat?
    • Where would you like to meet?
    • Expansion and growth overseas
hospitality industry numbers
11.4M rooms worldwide

3M rooms in U.S.

Slowing in U.S.

Exceptions; casinos, limited service, timeshare

Continued expansion

Strong growth

$1 billion/day sales

10.2M employees

12M in 2006

1/2 of all adults/day eat in restaurants

44% of food $ spent in restaurants

Hospitality Industry Numbers


Food Service

where are the jobs
Where are the jobs?
  • Professional
    • Operations management, finance, accounting, human resources, customer relations, marketing, food science
  • Corporate
    • Marketing, business development, human resources, training, quality assurance, real estate, accounting, purchasing
  • Entrepreneurial
    • Owner, operator, franchisor
food service
Food Service
  • Eating and drinking places
    • Quick service restaurants (QSR)
    • Full service restaurants / bars
    • White table cloth restaurants / bars
  • Lodging food service
  • Education food service
  • Employee food service
  • Health care
  • Recreational food service
  • Off-premise catering
restaurant industry positions
Banquet manager

Bartender/cocktail server

Broiler cook


Counter person

Dining room manager


Executive chef


Food & beverage director

Food server

Fry/Sauté cook


Kitchen manager

Pantry cook

Pastry chef

Restaurant manager

Sous chef

Storeroom person

Unit manager

Restaurant Industry Positions
hospitality careers
Hospitality Careers
  • The industry offers more career options than most
  • The work is varied
  • There are many opportunities to be creative
  • This is a “people” business
hospitality careers12
Hospitality Careers
  • Hospitality jobs are not nine-to-five jobs
  • There are opportunities for long-term career growth
  • There are perks associated with many hospitality jobs
  • Hospitality jobs can be intrinsically satisfying and meaningful
the down side
The Down Side
  • Long hours
  • Nontraditional schedules
  • Pressure
  • Low beginning salaries
  • Frequent relocation
chain operations
Chain Operations
  • Better training
  • More opportunities for advancement
  • Better benefits
  • Frequent relocation
  • More control by management
  • Bonus plans impact pay
independent operations
Independent Operations
  • More chances to be creative
  • More control
  • Better learning environments
  • Less job security
  • Fewer chances for advancement
  • Harder to market and sell
foodservice industry
Foodservice Industry
  • Commercial Foodservices
  • Institutional Foodservices
  • Military Foodservices
foodservice industry19
Foodservice Industry
  • Commercial Foodservices
    • Restaurants
    • Lunchrooms
    • Cafeterias
    • Fast food restaurants
    • Hotel foodservice operations
    • Food stands
    • Social caterers
foodservice industry20
Foodservice Industry
  • Institutional Foodservices
    • Hospitals
    • Nursing homes
    • Schools & colleges
    • Correctional facilities
    • Employee cafeterias
    • Airline catering
    • Surface transportation catering
foodservice industry21
Foodservice Industry
  • Military Foodservices
    • Military bases
    • Combat foodservices
    • Officers clubs
    • Cafeterias
restaurant industry
Restaurant Industry
  • The National Restaurant Association [NRA] defines the restaurant industry as that which encompasses all meals and snacks prepared away from home, including all takeout meals and beverages.
restaurant industry23
Restaurant Industry
  • Restaurant industry sales were forecast to reach $ 399.0 billion in 2001, an increase of 5.2 over the year 2000.
restaurant industry24
Restaurant Industry
  • On a typical day in 2001, the restaurant industry will post average sales of $1.1 billion
restaurant industry25
Restaurant Industry
  • Sales at full service restaurants are forecast to reach $143.3 billion and sales at quick service [fast foods] restaurants are forecast to reach $ 112.0 billion.
restaurant industry26
Restaurant Industry
  • The overall impact of the restaurant industry is expected to reach $ 1 trillion in 2001. This includes sales in related industries such as agriculture, transportation, wholesale trade and food manufacturing.
restaurant industry27
Restaurant Industry
  • Sales: $ 399 billion – average $1.1 billion on a typical day
  • Locations: 844,000 – more than 54 billion meals will be eaten in restaurants and school and work cafeterias.
restaurant industry28
Restaurant Industry
  • Employees: 11.3 million – more than 8 percent of those employed in the United States, which makes the industry the largest employer besides government.
restaurant industry30
Restaurant Industry
  • One-third of all adults in the United States have worked in the restaurant industry at some time during their lives
  • Per-person check averaged $4.72 in 1999
  • Average unit sales in 1998 were $ 601,000 at full service restaurants and $555,000 at limited-service [fast-food] restaurants.
restaurant industry32
Restaurant Industry
  • Restaurant Industry remains to be very competitive
  • Three out of four consumers report that they have more restaurants to choose from today than they did two years ago.
  • Restaurants are paying more attention to design, décor and atmosphere
restaurant industry ranking of consumer choices
Restaurant Industry:Ranking of Consumer Choices
  • Food and Service
  • Physical setting
  • Moods and Impressions
restaurant industry quick service
Restaurant Industry:Quick Service
  • Intense competition
  • Convenience is number one factor
  • Carryout or delivery market
  • Time savings meal options
  • Ever-changing consumer needs
  • Shortage of labor
  • Training needs
restaurant industry full service
Restaurant Industry:Full Service
  • Tied to economy
  • Baby-boom generation
  • Increased competition
  • Importance of repeat customers
  • Portion sizes
  • Dietary needs
restaurant industry growth in other segments
Restaurant Industry:Growth in Other Segments
  • Managed services [1%]
  • Educational institutions [4.4%]
  • Recreational services [3.3%]
  • Transportation [3.8%]
  • Health care [2.2%]
  • Lodging places [2.7%]
  • Military [2.2%]
restaurant industry trends
Restaurant Industry:Trends
  • Labor shortage issues
  • Cost of providing food and service
  • Technology issues and benefits
  • Consumer preferences
  • Training
  • Expansion