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Food & Beverage Overview What does the career path look like? Country Clubs Maps & Guides Lodging Retirement Communities Restaurants Sporting Events Travel Agencies Contract Food Service Airlines Travel & Tourism Hospitality Travel and Tourism Industries

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Food & Beverage Overview

What does the career path look like?

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Maps &














Travel & Tourism


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The Hospitality Industry

  • Lodging

  • Food service

  • Clubs

  • Cruise ships

  • Gaming

  • Theme parks

  • Sports and entertainment

  • Travel

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The Hospitality Business

  • Lodging – putting heads on beds

    • Many U.S. markets are mature

    • Expansion and growth overseas

  • Food service – putting cheeks in seats

    • What would you like to eat?

    • Where would you like to meet?

    • Expansion and growth overseas

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11.4M rooms worldwide

3M rooms in U.S.

Slowing in U.S.

Exceptions; casinos, limited service, timeshare

Continued expansion

Strong growth

$1 billion/day sales

10.2M employees

12M in 2006

1/2 of all adults/day eat in restaurants

44% of food $ spent in restaurants

Hospitality Industry Numbers


Food Service

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Where are the jobs?

  • Professional

    • Operations management, finance, accounting, human resources, customer relations, marketing, food science

  • Corporate

    • Marketing, business development, human resources, training, quality assurance, real estate, accounting, purchasing

  • Entrepreneurial

    • Owner, operator, franchisor

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Food Service

  • Eating and drinking places

    • Quick service restaurants (QSR)

    • Full service restaurants / bars

    • White table cloth restaurants / bars

  • Lodging food service

  • Education food service

  • Employee food service

  • Health care

  • Recreational food service

  • Off-premise catering

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Banquet manager

Bartender/cocktail server

Broiler cook


Counter person

Dining room manager


Executive chef


Food & beverage director

Food server

Fry/Sauté cook


Kitchen manager

Pantry cook

Pastry chef

Restaurant manager

Sous chef

Storeroom person

Unit manager

Restaurant Industry Positions

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Hospitality Careers

  • The industry offers more career options than most

  • The work is varied

  • There are many opportunities to be creative

  • This is a “people” business

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Hospitality Careers

  • Hospitality jobs are not nine-to-five jobs

  • There are opportunities for long-term career growth

  • There are perks associated with many hospitality jobs

  • Hospitality jobs can be intrinsically satisfying and meaningful

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The Down Side

  • Long hours

  • Nontraditional schedules

  • Pressure

  • Low beginning salaries

  • Frequent relocation

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Chain Operations

  • Better training

  • More opportunities for advancement

  • Better benefits

  • Frequent relocation

  • More control by management

  • Bonus plans impact pay

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Independent Operations

  • More chances to be creative

  • More control

  • Better learning environments

  • Less job security

  • Fewer chances for advancement

  • Harder to market and sell

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Foodservice Industry

  • Commercial Foodservices

  • Institutional Foodservices

  • Military Foodservices

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Foodservice Industry

  • Commercial Foodservices

    • Restaurants

    • Lunchrooms

    • Cafeterias

    • Fast food restaurants

    • Hotel foodservice operations

    • Food stands

    • Social caterers

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Foodservice Industry

  • Institutional Foodservices

    • Hospitals

    • Nursing homes

    • Schools & colleges

    • Correctional facilities

    • Employee cafeterias

    • Airline catering

    • Surface transportation catering

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Foodservice Industry

  • Military Foodservices

    • Military bases

    • Combat foodservices

    • Officers clubs

    • Cafeterias

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Restaurant Industry

  • The National Restaurant Association [NRA] defines the restaurant industry as that which encompasses all meals and snacks prepared away from home, including all takeout meals and beverages.

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Restaurant Industry

  • Restaurant industry sales were forecast to reach $ 399.0 billion in 2001, an increase of 5.2 over the year 2000.

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Restaurant Industry

  • On a typical day in 2001, the restaurant industry will post average sales of $1.1 billion

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Restaurant Industry

  • Sales at full service restaurants are forecast to reach $143.3 billion and sales at quick service [fast foods] restaurants are forecast to reach $ 112.0 billion.

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Restaurant Industry

  • The overall impact of the restaurant industry is expected to reach $ 1 trillion in 2001. This includes sales in related industries such as agriculture, transportation, wholesale trade and food manufacturing.

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Restaurant Industry

  • Sales: $ 399 billion – average $1.1 billion on a typical day

  • Locations: 844,000 – more than 54 billion meals will be eaten in restaurants and school and work cafeterias.

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Restaurant Industry

  • Employees: 11.3 million – more than 8 percent of those employed in the United States, which makes the industry the largest employer besides government.

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Restaurant Industry

  • One-third of all adults in the United States have worked in the restaurant industry at some time during their lives

  • Per-person check averaged $4.72 in 1999

  • Average unit sales in 1998 were $ 601,000 at full service restaurants and $555,000 at limited-service [fast-food] restaurants.

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Restaurant Industry

  • Restaurant Industry remains to be very competitive

  • Three out of four consumers report that they have more restaurants to choose from today than they did two years ago.

  • Restaurants are paying more attention to design, décor and atmosphere

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Restaurant Industry:Ranking of Consumer Choices

  • Food and Service

  • Physical setting

  • Moods and Impressions

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Restaurant Industry:Quick Service

  • Intense competition

  • Convenience is number one factor

  • Carryout or delivery market

  • Time savings meal options

  • Ever-changing consumer needs

  • Shortage of labor

  • Training needs

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Restaurant Industry:Full Service

  • Tied to economy

  • Baby-boom generation

  • Increased competition

  • Importance of repeat customers

  • Portion sizes

  • Dietary needs

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Restaurant Industry:Growth in Other Segments

  • Managed services [1%]

  • Educational institutions [4.4%]

  • Recreational services [3.3%]

  • Transportation [3.8%]

  • Health care [2.2%]

  • Lodging places [2.7%]

  • Military [2.2%]

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Restaurant Industry:Trends

  • Labor shortage issues

  • Cost of providing food and service

  • Technology issues and benefits

  • Consumer preferences

  • Training

  • Expansion