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enableSME E-Business Enablement for SME’s Information Technology Department National University of Ireland Galway Why e-Business? In the US, ECommerce Sales in the fourth quarter of 2003 were 17.2 billion, a 25 % increase from 2002 Similar growth figures available for Europe

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enablesme

enableSME

E-Business Enablement for SME’s

Information Technology Department

National University of Ireland

Galway

why e business
Why e-Business?
  • In the US, ECommerce Sales in the fourth quarter of 2003 were 17.2 billion, a 25 % increase from 2002
  • Similar growth figures available for Europe
    • E-commerce revenues in Europe continue to grow - should top USD1 trillion by 2004 (IDC Research)
    • B2B sales will drive ecommerce in Europe as the use of online marketplaces and online procurement becomes more popular with business decision-makers
    • Although B2C revenues in Europe doubled to USD12.2 billion last year, this high growth rate is not expected to continue (IDC Research)
    • Online business-to-business transactions (B2B) are poised to escalate. According to Forrester Research, the European Union's (EU) online trade will surge from the 2001 figure of €77 billion to €2.2 trillion in 2006 — increasing from less than 1 percent of total business trade to 22 percent.
why sme s
Why SME’s?
  • Improve existing business relationships
    • Improved visibility for customers and suppliers
    • Reduce order processing overhead
  • Make it easier to forge new business relationships
    • More and more large enterprise are insisting on some level of B2B integration from their suppliers
e business capability maturity model
E-Business “Capability Maturity Model”
  • Need to do it in a way that is comprehensible to the users, inexpensive and has a phased implementation
  • There are many e-business “readiness” assessments available – but they are low on technology assessment
    • Must have a strategy for going beyond the web page / storefront
  • Developing an audit and phased implementation methodology backed up by a software framework which can be implemented in a staged manner
enablesme scope
enableSME scope
  • Primarily focused on the technology challenge
  • Provide a toolkit of methodologies, know-how and software:
    • B2B Technological Readiness Assessment methodology
    • Standard business transactions and associated (XML) documents to engage in basic B2B and B2C e-commerce
    • Integrated software solution for B2B and B2C e-business enablement
e business is still maturing
E-business is still maturing
  • Emphasis has changed as we learnt more:
  • from
    • intrusive process of reverse engineer and mapping of internal company processes and data
      • Trying to adapt company systems to our solution
    • Hard-coding of legacy application integration
  • to
    • Non-intrusive legacy integration
    • Monitoring of important business events
    • Separation of business logic from application logic
revised architecture concepts
Revised Architecture Concepts
  • Separation of Application Logic (e.g. ERP) from flexible Business Logic (e.g. rules in e-Business Engine)
  • Kitbag of Customisable Components
  • Base around basic (expandable) set of business transactions
  • No / Low Licensing fees
    • Proven open source software
  • XML as format for business transacitons
  • Support emerging communications standards such as Web Services as well as http, e-mail
why xml
Why XML?
  • Only 300,000 companies worldwide have adopted EDI because of its complexity and expense
    • millions have established an Internet presence
  • EDI was never adopted widely enough to transform the way business is conducted electronically
  • EDI principle is good – elimination of manual processes by allowing direct information exchange between internal applications of different companies
  • XML allows the internal applications of different companies to share information directly.
  • XML is both machine and human readable while EDI is only machine-readable.
xml based e commerce bridges the manual gap

Customer

Customer

Supplier

Supplier

MRP

ERP

Sales

MRP

XML-Based e-Commerce bridges the manual gap
sample edi po
Sample EDI PO

BEG*1234*01/24/2001~

DTM*110*01/25/2001~

PO1*1*232324~

NTE*Line Number 1~

PO1*2*99999~

NTE*Line Number 2~

CTT*2*10~

online catalogue b2c

Legacy

(e.g. MRP, ERP)

Online Catalogue & B2C

Online Order Entry

Product

Data

B2C

Publishing

Engine

XML

Live Product

Catalogue

XML (Orders, Queries,..)

E-Business

Server

Product

Data

Adaptor

Customer

Extract Product

Catalogue

slide18

Level 1: Visibility

Customer

Supplier

MRP

Online Secure

Customer Info

Visibility

Online Secure

Supplier Info

Visibility

Trading Partner Management

Trading

Partner

Data

Event

Monitor

Editor

E-Business Server

Event

Store

Legacy

Monitor

slide19

Level 2: B2C

Customer

Supplier

MRP

Online Secure

Customer Info

Visibility

Online Secure

Supplier Info

Visibility

Trading Partner Management

Trading

Partner

Data

Event

Monitor

Editor

E-Business Server

Event

Store

B2C

Server

Legacy

Monitor

XML

Live Product

Catalogue

Extract Product

Catalogue

Online Ordering

slide20

Level 3: B2B

Customer

Supplier

MRP

Online Secure

Customer Info

Visibility

Online Secure

Supplier Info

Visibility

Trading Partner Management

E-Business

Rules

Editor

Trading

Partner

Data

Event

Monitor

Editor

E-Business Server

Event

Store

B2B

Engine

Legacy

Monitor

Electronic Transactions

(EDI, XML, E-Mail,..)

Electronic Transactions

(EDI, XML, E-Mail,..)

XML

Live Product

Catalogue

Extract Product

Catalogue

slide21

Level 4: Business Event Management

Customer

Supplier

MRP

Online Secure

Customer Info

Visibility

purchasing

Online Secure

Supplier Info

Visibility

sales

operations

event alerts

Trading Partner Management

E-Business

Rules

Editor

Trading

Partner

Data

Event

Monitor

Editor

E-Business Server

Event

Store

B2B

Engine

Legacy

Monitor

Electronic Transactions

(EDI, XML, E-Mail,..)

Electronic Transactions

(EDI, XML, E-Mail,..)

XML

Live Product

Catalogue

Extract Product

Catalogue

slide24
eSET: Business Testbed & Skilset Enhancement ToolWe are also looking at developing a training and testbed environment for e-business