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Introduction 2 e -BUSIN e SS

Introduction 2 e -BUSIN e SS. e ric L. Pascua Lecturer. Introduction to e -business. Basic Concepts of e -business Understanding B2C e -Commerce. Basic Concepts in e -Business. What is e -commerce?. Electronic-Commerce

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Introduction 2 e -BUSIN e SS

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  1. Introduction 2e-BUSINeSS eric L. Pascua Lecturer

  2. Introduction to e-business • Basic Concepts of e-business • Understanding B2C e-Commerce

  3. Basic Concepts in e-Business

  4. What is e-commerce? • Electronic-Commerce • Buying, exchanging and selling goods, services & information via electronic media such as Internet, EDI, ATM’s, e-mail

  5. What is Internet? • International Network • Worldwide interconnection of computers

  6. What is Internet? • Enables users to access and exchange information in different formats

  7. What is e-Tailing? • From “Retailing” • The process of developing and managing online storefronts

  8. What is e-Tailing? • Individual consumers can shop for goods and services online

  9. What is e-Tailing?

  10. What is e-BUSINESS? • “Electronic Business” • Refers to integrating business processes onto and around the Internet

  11. The use of electronic platforms – intranets, extranets, and the internet – to conduct a company’s business What is e-BUSINESS?

  12. What is e-BUSINESS? • e-business = e-commerce + • customer relationship management • supply chain management • manufacturing and inventory control • support services

  13. Types ofe-commerce b2C b2B c2C b2A

  14. Types of e-commerce: B2C business to consumers (selling to end-users)

  15. Types of e-commerce: B2B business to business (selling to other businesses)

  16. Types of e-commerce: C2C consumer to consumer (online exchanges of goods & information bet. final consumers)

  17. Types of e-commerce: • C2B • Consumers to Business • (online exchanges in which consumers search out sellers, learn about their offers, and initiate purchases, sometimes even driving transaction terms)

  18. Example of e-commerce firms: • www.bizrate.com • www.amazon.com • www.e-toys.com • www.ebay.com

  19. Example of e-commerce firms: • www.ebuyphils.com- home, fashion & beauty, electronic, sports and leisure, transport products • www.divisoria.com - movies, lechon, books, souvenirs, cakes, magazines • www.filgifts.com - toys, perfumes, phones • www.padalako.com - flowers, balloon, lechon, etc • www.bangus-online.com

  20. Is e-Commerce a fad? • E-commerce is the wave of the future for small business • (Intl’ Data Corporation)

  21. Is e-Commerce a fad? • E-commerce will be here to stay for a very, very, very long time

  22. What is the e-commerce opportunity?

  23. e-commerce opportunity • It is a business opportunity open to anyone • It is the ideal opportunity for SME’s to compete nationally and internationally

  24. e-commerce opportunity • Level playing field • Anyone can compete on the net • Everyone is welcome on the net

  25. e-commerce opportunity • No one has a size advantage on the net • Someone always makes it on the net

  26. e-commerce & Internet Business Statistics

  27. Acc. to eMarketer’s Asia Report (2/26/01) • The number of active internet users in the Asia-Pacific Region will account for more than 27 percent of the world's total online population by 2004.

  28. Acc. to Jupiter Media Matrix, 04/10/2001 • Asia will lead the world with 66% of all global revenues from wireless ads, m-commerce and wireless content subscription services by 2003 • Asia's $5 billion take will top Western Europe ($1.7 billion) and North America ($0.7 billion).

  29. $130B US online retail revenue by 2005 Source: Jupiter Media Matrix

  30. 2004 e-Commerce revenue to rise by 7 times the revenue of 2000

  31. 30% of all SME’s in US have their own Web sites

  32. Strong e-commerce trend of US SME’s

  33. What do all these data tell us? • More Asians are embracing the Internet • Asia is a lucrative market • More people shop online • E-commerce is growing at a very fast rate

  34. What do all these data tell us? • E-commerce is the trend of the future • E-commerce is the way of business for SME’s in the near future

  35. HOW DOES E-COMMERCE WORK?

  36. How does an electronic market work? • 2 – Buyer searches for the product 1 – Buyer logs on the marketplace

  37. How does an electronic market work? • 4 – Buyer orders product 3 – Buyer selects product

  38. How does an electronic market work? • 6 – Seller confirms order 5 – Purchase order sent

  39. How does an electronic market work? • 8 – Payment info sent to bank 7 – Buyer pays for product

  40. How does an electronic market work? • 10 – Credit approved 9 – Credit checked

  41. How does an electronic market work? • 12 – Product received 11 – Product shipped

  42. How does an electronic market work? 2. Buyer searches for the product 3. Buyer selects product 1. Buyer logs on to the marketplace 5. Purchase order sent to seller 4. Buyer orders product 6. Seller confirms order 8. Payment information sent to bank 7. Buyer pays for the product 9. Credit checked 12. Product received 11. Product shipped 10. Credit approved Source: Modified, Turban (2000) p.12

  43. MAJOR ACTIVITIES OF E-COMMERCE

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