0. Chapter 15. Effective Groups and Teams. 0. Learning Objectives. Define teams and the advantages and disadvantages of teams. Identify the types of teams within organizations Explain how team size, diversity, and task interdependence affect team performance. Identify roles within teams.
Effective Groups and Teams
A group whose members work together to accomplish a specific goal.
An employee team which has the responsibility and autonomy to complete identifiable pieces of work
Sales, costs and budget information
Keys to effective self managed teams:
Member get to know each other
Leader: Facilitate social interchanges
Conflict, disagreement on direction
Leader: Encourage participation, be sure conflict focused on goals
Cohesion and consensus begins to develop
Leader: Help clarify team roles, norms, values
Begins to do real work
Leader: Facilitate task accomplishment
Completion of task for temporary teams
Leader: Bring closure, signify completion
If team norms are good for organization, this is an advantage.
If teams norms run counter to organizational goals, it becomes a disadvantage.