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About Don Phin

Victims, Villains and Heroes Managing Emotions in the Workplace Presented by Don Phin, HRthatWorks.com Hosted by Global HR Research. About Don Phin. Attorney since 1983 Developed HR That Works Written five books Spoken to thousands of CEOs. Question:.

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About Don Phin

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  1. Victims, Villains and HeroesManaging Emotions in the WorkplacePresented by Don Phin, HRthatWorks.comHosted by Global HR Research

  2. About Don Phin • Attorney since 1983 • Developed HR That Works • Written five books • Spoken to thousands of CEOs

  3. Question: Have you ever fantasized about going to work and having nobody to manage?

  4. Remember this: IF it doesn’t make sense… …don’t try to make sense out of it!

  5. Shakespeare said… All the world’s a stage and all the men and women merely players. They have their exits and their entrances. And one man in his time plays many parts.”

  6. The Plot

  7. Victim Villain Hero

  8. Portrait of the Victim

  9. Victims in the Workplace • Age old battle • control is the main theme • manifested in legal system

  10. Why Play Victim ??? Because….it feels good!

  11. Portrait of the Villain

  12. Bosses are Expected to Be… • Uncaring • Manipulative • Controlling • Rich • Secretive

  13. We All Play Villain! Can anyone honestly say the only time they yelled at someone was in a true emergency?

  14. What Role Do You Think You Are Playing?

  15. Portrait of the Hero

  16. The Drama of Work • something feels unfair • gather evidence • find the lie • ignites the triumph energy

  17. So, how do we step off this stage?

  18. You own 100% by yourself.

  19. What Would Be Fair? • You are good and caring • They are good and caring • 50/50 seems fair

  20. Emotional Inequality • 20%’rs (victims) • 80%’rs (villains) • 80%’rs (negative heroes)

  21. The 20/20 Relationship

  22. The 80/80 Relationship

  23. The 80/20 Relationship

  24. Bob

  25. The Kid

  26. Baby, Light My Fire • procrastinate • hurl your pain • use their energy

  27. Relating at 50/50

  28. Playing 40/40

  29. Getting in tune

  30. Moving From 20% to 40% • coax • encourage • inspire

  31. Moving from 80% to 40% • let go of control • be inclusive • have faith

  32. Speaking For Yourself • YOU, YOU, YOU • use “I” words • ask them to speak about their experience, not yours

  33. Avoiding Conflict • “wow, that’s interesting!” • stay off stage! • walk and breath

  34. The Reward…

  35. The Plot Poem The timeless drama continues, The Plot takes center stage. Goodness Triumphs Over Evil, emotions leading the way. Victim, villain and hero, we play all the parts; Blaming and justifying, breaking each other’s hearts. Playing roles we don’t quite understand, letting pain of the past ruin our perfect plans. Let’s tear off these masks and run out the stage door! We don’t need this drama to learn our lessons anymore!

  36. Thank You!

  37. Contact Info • Don Phin • (800) 234-3304 • www.hrthatworks.com • don@hrthatworks.com

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