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eGovernment Program AgLearn Overview Phase 1 March 2004. Agenda. eLearning Initiative Overview What is an LMS? LMS Benefits and Features Integration Approach Learning Management Future Phases Next Steps. Enterprise-Wide eLearning Benefits.

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egovernment program aglearn overview phase 1 march 2004
eGovernment Program

AgLearn Overview

Phase 1

March 2004

agenda
Agenda

eLearning Initiative Overview

What is an LMS?

LMS Benefits and Features

Integration Approach

Learning Management

Future Phases

Next Steps

enterprise wide elearning benefits
Enterprise-Wide eLearning Benefits

An Enterprise-wide eLearning capability will provide financial benefits while at the same time improve the training opportunities available at USDA.

  • Strategic Benefits
    • Enhance the skill development of USDA employees by providing access to a wide array of training not previously available; and
    • Coordinate management, and promote interagency collaboration, of Federal eLearning services.
    • Utilize common soft skill content from Presidential eTraining initiative.
  • Financial Benefits
    • Eliminate redundancies among training offered within the enterprise;
    • Allow for economies of scale in the enterprise-wide purchase of eLearning products and services; and
    • Reduce travel expenses, training delivery costs, and training administration costs.
  • Operational Benefits
    • Transform the learning experience to include more online courses, in lieu of costly traditional training methods;
    • Link competency requirements and individual development plans;
    • Provide access to content from other government agencies;
    • Agency trainers will be able to devote their time to what they do best--training--rather than administration of IT systems; and
    • USDA LMS will become the official System of Record to store all training histories and training content.
enterprise wide elearning solution
Enterprise-Wide eLearning Solution

An Enterprise-wide solution will also provide many intangible benefits…

  • Intangible Benefits
  • Improving training effectiveness, resulting in a better-educated and more knowledgeable workforce characterized by improved judgment and decision-making
  • Enabling a single, web-based access point for class registration and the training catalog eases administration processes associated with training provided by outside partner institutions
  • Allowing employees access to training content, class registration, and course catalogs from any location at any time using a web browser
  • Automating administrative tasks, which allows administrators to focus on value added functions like course preparation, course review, and performance review
reduction of duplicative services and systems
Reduction of Duplicative Services and Systems

To realize economies of scale and reductions in cost requires a consolidation of existing USDA training systems.

  • TRAI (Training Information System)

- USDA training system maintained by NFC containing USDA employee training histories.

  • TIPS (Training Integrated Personnel System)
    • A training system used by Forest Service to manage the registration, approval process, and costs associated with training.
  • VTA (Virtual Training Assistant)
    • Training system used by Food Safety and Inspection Service and Forest Service to manage registration of classroom and other types of training.
  • RMA Distance Learning

- A training creation and delivery system used by RMA.

migration integration of training systems
Migration & Integration of Training Systems

For some USDA training systems providing unique services and capabilities, they will operate cooperatively with the USDA LMS.

  • I-CAMS Training Delivery and Management
    • A component of the I-CAMS personnel system used Service Center agencies to track and manage instructor-led training.
  • APHIS Agency Readiness Center
    • A system developed for the APHIS Veterinary Services to train and deploy First Responders.
  • RMA Distance Learning

- A training creation and delivery system used by RMA.

aglearn phase 1
AgLearn - Phase 1

Phase 1 of the LMS implementation will include the following:

  • 10 USDA Agencies with 7,500 users
  • Configuration of enterprise-based LMS settings including domains, organizations, student management, and security roles
  • Integration of “off-the-shelf” and custom USDA e-learning courseware
  • Migration of existing student data from the GoLearn (student data and training history)
  • USDA Customized User Interface branding
  • Operations Services and Tier 1 Help Desk Support
  • System Environment Maintenance and Hosting, including Courseware hosting
  • Configuration of online exams
  • One-way batch interface from I-CAMS (PeopleSoft 8.0) for student profile and training history
  • Migration of training history from GoLearn, I-CAMS, and TRAI
agenda8
Agenda

eLearning Initiative Overview

What is an LMS?

LMS Benefits and Features

Integration Approach

Learning Management

Future Phases

Next Steps

what is an lms
What is an LMS?

A Learning Management System (LMS) is a software application that enables the delivery and management of all facets of training.

  • An LMS allows individuals and groups of users to:
    • Manage classrooms, learning assets, instructors, schedules, learning paths, and all of the necessary components to deliver training
    • View complete course listings and course information
    • Register, schedule, and track all training activity
    • Create, edit, manage and deliver content
    • Track competency and certification progress
    • Personalize training and development plans
    • Manage payments
how will an lms be used by usda
How will an LMS be used by USDA?

The AgLearn LMS will provide for the management and delivery of USDA’s training and career development, and other capabilities.

Phase 1: Management and Delivery of Training

Other Functions

AgLearn

  • Phase 1:
    • Career Development Plans
    • Reporting
  • Future Phases:
    • Competencies
    • Skill Assessments
    • Certification Programs

Course Catalog

Online Training

Virtual Classroom

Traditional Classroom

agenda11
Agenda

eLearning Initiative Overview

What is an LMS?

LMS Benefits and Features

Integration Approach

Learning Management

Future Phases

Next Steps

aglearn users
AgLearn Users

Users of AgLearn will include not only USDA employees, but also others who work closely with USDA.

  • USDA employees, including:
    • Agency Personnel
    • First Responders (USDA Homeland Security)
    • Domestic and Foreign Nationals
  • Others working with USDA programs, such as:
    • Federal
    • State and Local such as Wild Land Fire Fighters
  • USDA Contractors and Partners, such as:
    • Farmers
    • Rural Housing Loan Officers
    • Others
user features
User Features

The new AgLearn LMS provides USDA employees and others with the ability to:

  • Search available training courses by title, subject area, or agency catalog
  • Register for courses – online, instructor-led, virtual, and other
  • Launch and Track Course – Record Scores
  • Access Reference Materials and Training
    • Systems Training and Support (ICAMS, IAS)
    • Desktop Application Support (Microsoft Office)
    • Business Skills (Supervisory Materials, Leadership, Project Management)
  • Manage Certification Requirements
    • Contracting Officer’s Technical Representative (COTR) Training
  • Build Skills According to Competencies
    • Identify skill requirements for next job level, series, or position
    • 2210 Series in progress; Others being planned
  • Fulfill Mandatory Training Requirements
    • IT Security, Civil Rights, Ethics
    • Deliver and record completion
usda supervisor manager features
USDA Supervisor/Manager Features

In addition to regular user features, USDA supervisors and managers will also be able to oversee the training activities of their employees, by the following:

  • Assign specific training to employees through AgLearn
  • Receive and Approve employee requests for USDA training
  • Track employee training activity
  • Receive Training Reports
training staff features
Training Staff Features

Training Staff will be able to manage training more efficiently by using AgLearn to:

  • Centrally manage and track learning for entire assigned organization, group, or individual
  • Ability to leverage training across and within USDA agencies
  • Access reports containing agency training activity
  • Deliver online training materials, surveys, and exams
  • Schedule and manage instructor-led classes, online training, and virtual meetings
  • Manage facilities, assets, and courses (e.g., instructor, classroom, equipment)
  • Create certification and specialized training programs such as new employee orientation, COTR training, and others
agenda16
Agenda

eLearning Initiative Overview

What is an LMS?

LMS Benefits and Features

Integration Approach

Learning Management

Future Phases

Next Steps

elearning migration integration strategy

HR

Skills Assessment

Online Courseware

Content Management

Collaboration

Finance / Procurement

eLearning Migration & Integration Strategy

Current Environment

Future USDA LMS

Business Partners

Citizens

Presidential Initiative: Improve education and training services through e-Training

Isolated Systems and Agency Coordination

Employees

Manual Process

Enterprise eLearning Solution and Integration

Departmental

Agency Training Systems

I-CAMS

VTA

TIPS

HR

Finance

AgLearn LMS

Traditional Classroom

TRAI

Other Data bases

APHIS & RMALMS

Procurement(IAS)

Training Admin

USDA Initiative: build enterprise-wide capabilities for managing training

  • Duplication of Activities and Services
  • Limited System and Business Capabilities
  • Lack of Enterprise-wide Coordination
  • Manual, non-Standardized Processes
  • Cost Prohibitive
integrated approach and platform
Integrated Approach and Platform

The eLearning solution is built upon an integrated approach and platform for delivering new capabilities to USDA.

  • Centralized Hosting of Learning Solutions
    • GoLearn hosting facility at GP-eLearning (GPE) will include the following components:
    • Learning Management System – AgLearn
      • Delivery and management of training and career development
    • Learning Content and Courseware
      • GoLearn COTS Courseware (e.g., NETg, SkillSoft, Karta)
      • Custom Courseware, CBT, WBT
      • Reference Materials, Job Aides, Procedures
  • Web Meeting Services
    • Internally hosted within USDA
data migration and management

Student Profile Data

USDA Courseware

Training History

Training History

Training History

USDA Courseware

COTS Courseware

COTS Courseware

Data Migration and Management

Starting from existing LMS’s and other USDA training systems, the new LMS will be a single repository for all USDA training activity. All USDA employees will have access to the AgLearn system by end of FY2004.

GoLearn LMS (GeoLearning)

AgLearn hosted by GP-eLearning (GPE)

Student Profile Data

Other Internal USDA Training Systems

Student Profile Data

transition of sensitive data
Transition of Sensitive Data

Current Employee Data Management Scheme

Future Employee Data Management Scheme

GoLearn Service Provider:

Geo Learning

GoLearn Service Provider:

GPE Learning

Hosts COTS Courseware and Employee Data in Canada

Hosts USDA-specific Courseware and Employee Data in Pennsylvania

COTS Courseware

USDA Courseware

Employee Data

COTS Courseware

Employee Data

COTS courseware available through GoLearn.Gov is hosted by Geo Learning.

Employee access and utilization uses the Geo Learning LMS services.

COTS courseware and USDA-developed courseware is hosted by GPE Learning in Pennsylvania

USDA employee data is hosted by GPE-Learning

agenda21
Agenda

eLearning Initiative Overview

What is an LMS?

LMS Benefits and Features

Integration Approach

Learning Management

Future Phases

Next Steps

approach to learning management

Administrator

Manager

Manager

Student

Student

Student

Manager

Approach to Learning Management

The AgLearn system is a role based system which provides for a secure environment to manage user permissions efficiently.

  • Role Based System
    • Student, Manager, Administrator
    • Roles define learning management functionality, system authority, and available views
learning management tailored delivery

Student

Student

Catalog

Catalog

Catalog

Learning Management – Tailored Delivery

The enterprise LMS is customized to fit each agency’s training requirements. Through a student login, courseware can be assigned to specific groups (ie. Agencies) or made available to the “public” for all to view.

AgLearn

Public

Agency 1

Agency 2

learning management domains
Learning Management - Domains

The AgLearn system maps to USDA’s organization in a hierarchical structure using Domains. Following is a part of the Domain structure to be used in AgLearn.

USDA

Public Level

OCFO

FNCS

FSIS

FFAS

MRP

NREE

RD

REE

OHRM

Mission Area

To be determined by each agency

Agency

Agency

Sub-Domain

Sub-Domain

Locations and Other Sub-Domains

agenda25
Agenda

eLearning Initiative Overview

What is an LMS?

LMS Benefits and Features

Integration Approach

Learning Management

Future Phases

Next Steps

future phases
Future Phases

Following Phase 1 will be additional system rollouts to the remainder of USDA and other system enhancements as determined by agencies.

  • Phased rollout to all USDA employees and agencies (FY2004)
  • Competency and Skills Assessment
  • Financial and Procurement System Integration (IAS)
  • Multi-level supervisor approval process for training requests
  • SF-182 Training Approval Process
  • Entry of non-component items on development plan
  • Agency specific customizations

Next Phases will include:

agenda27
Agenda

eLearning Initiative Overview

What is an LMS?

LMS Benefits and Features

Integration Approach

Learning Management

Future Phases

Next Steps

next steps
Next Steps
  • Phase 1 Launch of AgLearn
    • FY04 – Q2
    • 10 Agencies with 7,500 users
  • Phase 2
    • FY04 – Q3
    • Integration with eAuthentication solution
    • Add additional estimated 60,000 users from
      • APHIS
      • FS
      • FSA
      • FSIS
      • RMA
  • Phase 3
    • FY04 – Q4
    • Remaining USDA Employees