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Appraisals are a time that brings in lots of tension, whether from managers or employees. However, the good news, it does not have to be this way! By helping managers
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EMPATHIZE WHILE YOU APPRAISE: TWO SIDES OF A COIN
Appraisals are a time that brings in lots of tension, whether from managers or However, the good news, it does not have to be this way! By helping managers develop their empathizing skills, appraisals can be an excellent chance to build a healthy culture relationships with employees as we develop competencies and capacities. employees. and good 1. objectives vs. commenting on the last year Listening to future
Let’s spend less time talking about the past and more time listening to one other. Listening to learn about people’s goals for the new year and beyond. 2. Changing the lens on success or failure and viewing them as experiences to learn from- Instead of viewing matters in black or white, either a success or a failure, regarding issues in terms of lessons learned would be much better. Examining what didn’t go as planned and
soliciting opinions on how it may have been handled better. 3. strength-based feedback Giving compassionate It’s not the content of the feedback that matters, but the tone and manner it’s delivered. My manager’s most helpful feedback was not always glowing words but rather an honest assessment of my strengths and areas for improvement. It consideration and concern, and I left the room feeling energized and optimistic about the future. showed a great deal of
4. As a manager, express your interest in seeing your team member succeed Give the person a bigger picture of where you envision them in 1, 3, or 5 years. Draw a vision of success for them, emphasizing the career route they can choose. Encourage them to take charge of their fate! Declare your higher-level vision for the team and suggestions for how to get there. What you hear might surprise you! solicit their
5. Allow employees to express themselves Allow your employees to express their feelings Appraisals are tough. Even the most gentle feedback can stir feelings of disappointment in oneself. We do not want to hear that we did not do a good job. and emotions. Allow employees to express how they feel. Listen genuinely and cease judgment.
Empathy is multi-faceted. Whether it’s showing compassion towards an employee’s disability, another during appraisal, or being there and showing support towards hard times. helping It goes a long way in building cultures and capacities as people supported and appreciated