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KX-TVM50 KX-TVM200 V2.0 (Edition 1.1 2 nd November, 2007)

“. KX-TVM50 KX-TVM200 V2.0 (Edition 1.1 2 nd November, 2007). Panasonic Communications Co., Ltd. Office Network Company. “. How to upgrade to V2.0. “. Procedure to upgrade to V2.0. <Step 1> Install the PCMC software for TVM V2.0.

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KX-TVM50 KX-TVM200 V2.0 (Edition 1.1 2 nd November, 2007)

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  1. “ KX-TVM50KX-TVM200V2.0(Edition 1.1 2nd November, 2007) Panasonic Communications Co., Ltd. Office Network Company

  2. “ How to upgrade to V2.0

  3. “ Procedure to upgrade to V2.0 <Step 1> Install the PCMC software for TVM V2.0. (!) The PCMC software (V1.0) can not connect to TVM V2.0.

  4. “ Procedure to upgrade to V2.0 Compatibility between V2.0 and V1.0 The PCMC software for V2.0 supports both V2.0 and V1.0. If the connected TVM is V1.0, the mode is changed to V1.0 automatically. For V1.0 For V2.0

  5. “ Procedure to upgrade to V2.0 • <Step 2> • 1. Upgrade TVM software • Utility - System Backup - Restore the backup data • [TVM200 - Upgrade item] • (a) Kernel • (b) Main • (c) DSP • [TVM50 - Upgrade item] • (a) Main • (b) DSP 2. Shut down TVM Close the PCMC (V1.0 mode) 3. Power on TVM (!) The system will convert the system parameter data from V1.0 format to V2.0 format at the first start-up after upgrading the software to V2.0.

  6. “ TVM V2.0 Improvements

  7. “ Added or Improved Features List 1. Support DHCP and Domain Name of SMTP Server 2. Increase quantities of Service Group from 8 to 48 3. Mailbox Number Flexibility (a) Mailboxes with various digit lengths (b) Mailbox number and an extension number starting with “0” 4. Scheduled Backup (Improvement of PC Maintenance Console) 5. Connection Profile (Improvement of PC Maintenance Console ) 6. Improvement of "PBX Time Synchronization feature“ 7. Changing the default values of system parameters 8. Other improvements (a) Improvement of Retention Process (b) Caller ID Notification when VM Transfer (c) Improvement of VM Menu Display (d) Improvement of “System Backup” (e) Changing Softkey of VM Menu (f) Change of the retention time in the Deleted Box (g) Initial Mode (h) Improvement of Hotel Interface Feature

  8. “ Support DHCP and DNS

  9. “ Support DHCP and DNS TVM supports DHCP server and DNS (Domain Name System). 1. Automatic IP address assignment If the TVM is connected to a network with a DHCP server, the TVM can obtain an IP Address and DNS Server address from the local network’s DHCP server. LAN Settings (V1.0) LAN Settings (V2.0)

  10. “ Support DHCP and DNS 2. SMTP server and POP server assignment SMTP server SMTP and POP server POP server E-mail Settings (V2.0) E-mail Settings (V1.0) You can enter a server name or IP address. SMTP and POP servers are separate entries. You enter IP address only. TVM understands this address as both SMTP and POP server.

  11. “ Increase quantity of Service Groups from 8 to 48

  12. 8 48 “ Increase quantitiy of Service Groups from 8 to 48

  13. “ Mailbox Number Flexibility • Mailboxes with various digit lengths • Mailbox number and an extension number starting with “0”

  14. “ Mailbox Number Flexibility (a) Mailbox with various digit lengths Example: Mailbox 101 Mailbox 102 Mailbox 2001 (b) Mailbox number and an extension number starting with “0” Example: Mailbox Number : 012 Owner’s Extension : 012

  15. “ Mailbox Number Flexibility (a) Mailbox with various digit lengths New Parameter : Mailbox No. Length Mode “Fixed” [default] : The digit length of Mailbox No. is fixed to 2, 3, 4 or 5. “Flexible” : The digit length of Mailbox No. is flexible. This parameter can be changed only “MBXM” (Utility Command). (!) It is necessary to disconnect the PCMC from the TVM in order to activate the new setting.

  16. MAXL 4 You can create mailboxes of up to 4 digits. Example: Mailbox 101 Mailbox 102 Mailbox 2001 Mailbox 2003 “ Mailbox Number Flexibility (a) Mailbox with various digit lengths “Maximum Mailbox No. Length” can be changed by “MAXL”. (Utility Command) (!) It is necessary to disconnect the PCMC from the TVM in order to activate the new setting. Note: It is possible to make “MBXM” and “MAXL” entries and then carry out PCMC disconnect in order to activate both parameters.

  17. Quick Setup TDA TVM “ Mailbox Number Flexibility (a) Mailbox with various digit lengths Under the following condition: Mailbox Number Length Mode : “Flexible” TVM receives extension information with various digit length from PBX by performing “Quick Setup”. So TVM can create mailboxes with variable length extension numbers. Example: If PBX sends the following extension data from PBX, Extension 22 Extension 333 Extension 4444 TVM creates the following mailboxes. Mailbox Number: 22 Mailbox Number: 333 Mailbox Number: 4444

  18. “ Mailbox Number Flexibility (b) Mailbox number and an extension number starting with “0” It is possible to assign any mailbox number and an extension number starting “0”. Mailbox 01

  19. “ Connection Profile (Improvement of PCMC V2.0)

  20. “ Connection Profile (PCMC V2.0) You can save a Connection Profile for each customer’s TVM without having to enter connection settings manually each time. Utility - Profile Setup…

  21. “ Scheduled Backup (Improvement of PCMC V2.0)

  22. “ Scheduled Backup (PCMC V2.0) The TVM PCMC may automatically connect to a TVM using a Connection Profile in order to download the selected backup data into the PC at the scheduled time. <Step 1> Connect a TVM system. Utility - System Back up – Scheduled Backup…

  23. 1 2 “ Scheduled Backup (PCMC V2.0) <Step 2> Add a Schedule Information. Make Scheduled Backup Settings (!) Note: It is necessary to create a Connection Profile in advance.

  24. 3 “ Scheduled Backup (PCMC V2.0) <Step 3> Start the process for scheduled backup. An icon is created in the task tray of the PC which runs in the background . This process automatically runs when the PC restarts. This screen appears after backup.

  25. “ Improvement of PBX Time Synchronization feature

  26. Synchronize 12 9 3 4:00 AM 6 “ PBX Time Synchronization feature The date and time of TVM is adjusted to PBX in the following cases, when “Synchronize” is selected in Time Setting. 1) When the DPT link is established 2) Quick Setup - Auto Configuration 3) When the date and time of PBX is changed manually 4) At 4:00 am every day (new feature) System parameters

  27. “ Changing the default value of System Parameters

  28. Disable Enable “ Changing the default value The default value of “Caller ID Callback” is changed to “Enable”.

  29. “ Other improvements

  30. “ Improvement of Retention Process TVM can execute “Retention Process” ( TVM erases expired messages at 0:00AM everyday)while PCMC is connected. (*) In TVM V1.0, TVM did not execute “Retention Process if PCMC is connected. (*) In TVM V1.0, TVM did not execute “Retention Process if PCMC is connected. Keep connection Executing “Retention Process”... 0:00 AM 12 9 3 6

  31. “ Caller ID Notification when VM Transfer The Caller ID of the held party is sent to the TVM in TDA15/30/100/200 MPR Version 3.2 or later. TVM also attaches the received Caller ID to a message. Leave a message Caller ID:0123456789 Incoming Call Caller ID:0123456789 TVM TDA Message from 0123456789

  32. “ Improvement of VM Menu Display “Caller ID” can be displayed in case of a transferred message. <Example> Non-Subscriber (Caller ID: 0123456789) recorded a message on Mailbox101. -> Subscriber101 transfers the message to Mbx102. -> Subscriber102 (Miyao Matsusako) transfers the message to Mbx103. Non-Sub(1234567) -> Mbx101 -> Mbx102 (Miyao Matsusako) -> Mbx103 The last person Caller ID Receive Message Receive Message 0123456789 MBX 102 -101 -NOS AUG24 03:47PM NEW 00:03:12 ----------- SHIFT EXIT CLBK ERASE MIYAO MATSUSAKO MBX 102 -101 -NOS AUG24 03:47PM NEW 00:03:12 ----------- SHIFT EXIT ERASE New Display (V2.0) Old display

  33. “ Improvement of “System Backup” - V1.0 Specification: “Off Line” is necessary to perform system data backup. - V2.0 Specification (New): “Off Line” is not necessary to perform system data backup. By this feature, the user may backup the TVM system data even in cases where callers are currently using any incoming/outgoing services. Off Line : This status is that the port of TVM is not using by any call (incoming call or outgoing call).

  34. “ Changing Softkey of VM Menu The softkey display of VM Menu is changed in cases where subscribers receive messages with Caller ID. V1.0 Softkey Display MIYAO MATSUSAKO MBX 102 -101 -NOS AUG24 03:47PM NEW 00:03:12 ----------- SHIFT SNEW RPLY MIYAO MATSUSAKO MBX 102 -101 -NOS AUG24 03:47PM NEW 00:03:12 ----------- SHIFT BOOKM TRSF PLAY MIYAO MATSUSAKO MBX 102 -101 -NOS AUG24 03:47PM NEW 00:03:12 ----------- SHIFT EXIT ERASE If the subscriber presses "RPLY", the system calls to External Number (CLIP). V2.0 Softkey Display (New) 0123456789 MBX 102 -101 -NOS AUG24 03:47PM NEW 00:03:12 ----------- SHIFT SNEW 0123456789 MBX 102 -101 -NOS AUG24 03:47PM NEW 00:03:12 ----------- SHIFT BOOKM TRSF PLAY 0123456789 MBX 102 -101 -NOS AUG24 03:47PM NEW 00:03:12 ----------- SHIFT EXIT CLBK ERASE When the subscriber presses "CLBK", the system calls to External Number (CLIP).

  35. The message remains The message remains “ Change of the retention time in the Deleted Box - V1.0 Specification: After a subscriber deletes a message, this message will remain in the Deleted Message Box until the end of the next day. - V2.0 Specification (New): After a subscriber deletes a message, this message will remain in the Deleted Message Box until the end of the day. Delete a message 0:00 AM 0:00 AM The day after next Next day Delete a message 0:00 AM 0:00 AM The day after next Next day

  36. “ PC Maintenance Console - Initial Mode PCMC starts “Initial Mode” that the PCMC starts under the condition not to open the file of settings. This specification is same as the PCMC for TDA and TDE. There is no shortcut. Double Click to start PCMC Initial Initial Mode (V2.0)

  37. Extension 101 Extension 101 Extension 101 “ Improvement of Hotel Interface Feature Basic Specification: TVM will delete the following items by using CHECK OUT of Hotel Feature. - Recorded messages (in the Mailbox) - Owner Name (in the Mailbox) - Personal Greetings (in the Mailbox) TVM will keep the following item even if CHECK OUT is used. - Password for the Mailbox CHECK IN CHECK OUT [MBX 101] Recorded messages : None Owner Name : None Personal Greetings : None Password : 4321 [MBX 101] Recorded messages : Recorded Owner Name : Recorded Personal Greetings : Recorded Password : 4321 Remains

  38. Extension 101 Extension 101 Extension 101 “ Improvement of Hotel Interface Feature V2.0 Specification (New): New Parameter : “Remaining” for the mailbox prompts (Owner name and Personal Greetings) “Remaining” : OPTN 3,1 “Deleting” [default] : OPTN 3,255 Reviewing the status : OPTN –i,3 Execute the command “OPTN 3,1” ... CHECK IN CHECK OUT [MBX 101] Recorded messages : None Owner Name : Recorded Personal Greetings : Recorded [MBX 101] Recorded messages : Recorded Owner Name : Recorded Personal Greetings : Recorded Remains

  39. Extension 101 Extension 101 Extension 101 “ Improvement of Hotel Interface Feature V2.0 Specification (New): New Parameter : “Deleting” for the mailbox password “Deleting” : OPTN 4,1 “Remaining” [default] : OPTN 4,255 Reviewing the status : OPTN –i,4 Execute the command “OPTN 4,1” ... CHECK IN CHECK OUT [MBX 101] Password : None [MBX 101] Password : 4321 Deleted

  40. “ Known Problem

  41. “ [Cannot open file.] appears Phenomenon : The error message will pop up. If the total length of the path and the file name is over 128 characters, the PCMC can not open the file of System parameter. Condition : File : System parameter (Version 1) The total length of the path : Over 128 characters Countermeasure : Copy the file of System parameter on the folder of the short path. For example, it is on the Desktop. [Example] E:\Documents and Settings\Administrator\My Documents\Japan\Fukuoka\MinoshimaPCC \200710BackupFileVersion1\SystemParameters50_20071016120035.bkp (Over 128 characters)

  42. “ Thank you very much !

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