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Summit Library - Progress Report and Future Plans

Recap of recent accomplishments and ongoing initiatives discussed by SPOT representatives in the Alliance Summer Summit to enhance library services. Share your feedback and ideas to shape the future.

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Summit Library - Progress Report and Future Plans

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  1. @OrbisCascade @AnyaNArnold #AllianceSummer #SummitLibs ‎"What will kill librarianship is when librarians have an inability to see what could be and only see what is … Librarianship is a conversation about how we can make this world a better place.” ~R. David Lankes, quoted in the ACRL Environmental Scan 2010 SUMMIT Sharing 2011 My, how far we have come….

  2. Agenda for tonight • The SPOT Reps SPOKE, and SPOT….LISTENED • Brain Storming for FY12 • Sending Items Back Clean • Courier Program Update • Transit Statistics: How can we see the whole picture? • Discussion • ….Bedtime? @OrbisCascade @AnyaNArnold #AllianceSummer #SummitLibs

  3. SPOT Reps SPOKE, and SPOT…LISTENED Last July, all the SPOT Reps met and talked about what they wanted to see improved about WorldCat Navigator, which gave SPOT a list of action items and touch points… Here is where we stand… @OrbisCascade @AnyaNArnold #AllianceSummer #SummitLibs

  4. SPOT Reps SPOKE, and SPOT…LISTENED Completed Items: • As much as possible staggered upgrades and changes. • Creation of Work-flow Analysis Team • Creation and Maintenance of a Glossary of terms @OrbisCascade @AnyaNArnold #AllianceSummer #SummitLibs

  5. SPOT Reps SPOKE, and SPOT…LISTENED Completed Items: • Ensuring FERPA Compliance • Ensuring Patron Privacy of Borrowing Records • Documenting the Queues @OrbisCascade @AnyaNArnold #AllianceSummer #SummitLibs

  6. SPOT Reps SPOKE, and SPOT…LISTENED Completed Items: • New Report: Returned but not Checked In • Working with OCLC to at least have a week’s prior notice to a change in the interface • Communications @OrbisCascade @AnyaNArnold #AllianceSummer #SummitLibs

  7. SPOT Reps SPOKE, and SPOT…LISTENED Completed Items: • New “Where Are You From Screen” • Patrons are able to view both their Summit Request and their ILLiad Requests • WCL supporting Course Reserves @OrbisCascade @AnyaNArnold #AllianceSummer #SummitLibs

  8. SPOT Reps SPOKE, and SPOT…LISTENED IN THE WORKS: • PUA!!! • Reliability Of NRE and WorldCat Discovery Perform • Better Documentation from OCLC • Turn around time Studies @OrbisCascade @AnyaNArnold #AllianceSummer #SummitLibs

  9. SPOT Reps SPOKE, and SPOT…LISTENED IN THE WORKS: • Reviewing “Public Note Usage” • Item Availability • Usability testing –Staff and End User • Known Item Searching • Better Facet Interface @OrbisCascade @AnyaNArnold #AllianceSummer #SummitLibs

  10. SPOT Reps SPOKE, and SPOT…LISTENED IN THE WORKS: • Usability Results • Log On Integration for Patrons • Alliance Website : Summit Section Redesign • Terminology Adjustment @OrbisCascade @AnyaNArnold #AllianceSummer #SummitLibs

  11. SPOT Reps SPOKE, and SPOT…LISTENED Long term planning: • Item Level Holds • Login that would go straight to the batch update screen • Undo Actions: un-ship, un-receive • Better multi-volume requesting • Advance/Expert @OrbisCascade @AnyaNArnold #AllianceSummer #SummitLibs

  12. SPOT Reps SPOKE, and SPOT…LISTENED We ARE ……LISTENING What do you like about the system? If you had a magic power and could change one thing… what would it be? @OrbisCascade @AnyaNArnold #AllianceSummer #SummitLibs

  13. Send it back ………CLEAN @OrbisCascade @AnyaNArnold #AllianceSummer #SummitLibs

  14. Courier Program: Debi Place and Meredith Greenwood @OrbisCascade @AnyaNArnold #AllianceSummer #SummitLibs

  15. NRE Transit Statistics @OrbisCascade @AnyaNArnold #AllianceSummer #SummitLibs

  16. Borrower Turnaround Time Time being measured @OrbisCascade @AnyaNArnold #AllianceSummer #SummitLibs

  17. Borrower report for April @OrbisCascade @AnyaNArnold #AllianceSummer #SummitLibs

  18. Lender Turnaround Time Time being measured @OrbisCascade @AnyaNArnold #AllianceSummer #SummitLibs

  19. Lender report for April @OrbisCascade @AnyaNArnold #AllianceSummer #SummitLibs

  20. Summit Average Turnaround Times @OrbisCascade @AnyaNArnold #AllianceSummer #SummitLibs

  21. Variables to Remember • Borrower Report • Library closures • Courier service • Weather conditions • Processing schedules • Misdirected items • Lender Report • Library closures • Multiple collections on/off campus • Processing schedules @OrbisCascade @AnyaNArnold #AllianceSummer #SummitLibs

  22. Discussion @OrbisCascade @AnyaNArnold #AllianceSummer #SummitLibs

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