Program Update and Code of Practice (Release 1)

1. Program Update andCode of Practice (Release 1) Peter Shepherd Project Director COUNTER Arnold Hirshon Executive Director NELINET & Member, COUNTER Executive Committee

2. Background • Goal: credible, compatible, consistent publisher/vendor-related statistics for the global information community • Libraries and consortia need online usage statistics • To assess the value of different online products/services • To support collection development • To plan infrastructure • Publishers need online usage statistics • To experiment with new pricing models • To assess the relative importance of the different channels by which information reaches the market • To provide editorial support • To plan infrastructure

3. Code of Practice, Release 1:Main Features • Definitions of terms used • Specifications for Usage Reports • Data processing guidelines • Auditing • Compliance • Maintenance and development of the Code of Practice • Governance of COUNTER

4. Definitions of Terms • Data elements to be collected • Page views • Bibliographic data • Page type • Source of page • Authentication of user • Access rights • Session data • Market elements Every effort was made to incorporate or reconcile the definitions with existing ones from other groups, such as NISO and ICOLC.

5. Specifications for Usage Reports • Content Reports: Level 1 • Journal Report 1: # of successful full-text article requests by month and journal • Journal Report 2: Turnaways by month and journal • Database Report 1: Total searches & sessions by month & database • Database Report 2: turnaways by month & database • Database Report 3: Total searches & sessions by month & service • Content Reports: Level 2 • Journal Report 3: # of successful item requests and turnaways by month, journal & page type • Journal Report 4: total searches run, by month & service • Report format: CSV file, as a Microsoft Excel file

6. Journal Report 1: Successful Full-Text ArticleRequests by Month and Journal Example

7. Journal Report 2: Turnaways by Month and Journal Example

8. Database Report 1: Total Searches and Sessions by Month & Database Example

9. Journal Report 3: Number of Successful Item Requests and Turnaways, by Month, Journal and Page-Type Example

10. Enhancements Under Consideration • Break down usage reports by • year of publication • type of purchase (subscribed, pay per view) • Note: a survey of librarians may be conducted to learn which reports are preferred • Define additional terms, e.g., “article download” • Clarify how to count “full-text requests” (e.g., individiual articles vs. subsets of articles)

11. Data processing guidelines Code of Practice specifies the criteria to be met by the data used in building the Usage Reports • Only successful requests will be counted • Records generated by the server, together with the requested pages, should be ignored • All users’ double clicks within 10 seconds on an http-link should be counted as only one request (30 seconds for PDF)

12. Compliance • More than one compliance level • Level 1: basic set of journal and database reports • Level 2: more detailed reports • Licence Agreements • Standard clause covering COUNTER compliance • Declaration of COUNTER compliance • For 2003 • Vendors sign declaration and demonstrate to COUNTER that they can provide at least Level 1 Usage Reports • Register of COUNTER-compliant vendors • Maintained on the COUNTER website

13. Publishers Who Intend to Comply • American Chemical Society • American Institute of Physics • Blackwell • CABI • EBSCO • Elsevier • Extenza • HighWire • Ingenta • Institute of Physics • NPG • Oxford University Press • Wiley Initial List

14. Auditing • A publisher or content provider will be able to state that it is “Counter Compliant” only if this can be certified through an independent audit • Audit scope: reports, processes & application of definitions • Auditing will be required beginning in 2004 • RFP will be issued to qualify auditors • Auditing processes are under development • A list of COUNTER-approved auditors will be made available

15. Maintenance and Development of the Code of Practice • Full text of the Code of Practice is freely available on the COUNTER website • html and PDF formats • Code of Practice will be systematically extended • Feedback on Release 1 is actively sought • Via test sites involving publishers and libraries • Via feedback to COUNTER via the website, International Advisory Board, etc.

16. Governance: Executive Committee Consortia • Arnold Hirshon NELINET USA • Hazel Woodward Cranfield University UK Libraries • Christine Fyfe University of Leicester UK • David Goodman Princeton University USA Publishers, Aggregators, etc. • Richard Gedye Oxford University Press UK (Chair) • Marthyn Borghuis Elsevier Science Netherlands • Roger Brown GlaxoSmithKline UK • Timo Hannay Nature Publishing Group UK • Terry Hulbert Institute of Physics UK • Tony Kidd  University of Glasgow UK • Jack Ochs American Chemical Society USA • Oliver Pesch  EBSCO USA • Peter Shepherd  (Project Director) UK

17. Consortia Diane Costello CAUL, Australia Lorraine Estelle, JISC, UK Alicia Wise, JISC/DNER, UK Libraries Frances Boyle, Oxford U., UK Denise Davis, Oregon State U., USA Ross MacIntyre, U. of Manchester, UK Alison McNab, U. of Nottingham, UK Sherrie Schmidt, ARL, USA Jill Taylor-Roe, U. of Newcastle, UK Publishers, Aggregators, et al Christine Baldwin, Information Design & Management, UK Andrew Braid, British Library, UK Michael Butterfield, BMJ Group, UK Jill Cousins, Blackwell Publishing, UK Mary Fugle, Lippincott Williams & Wilkins, USA Kristen Garlock, JSTOR, USA Brian Green, BIC/EDItEUR, UK Tony Hammond, Harcourt Publishers, UK Pat Harris, NISO, USA Mike Hoover, ProQuest, USA Heather Joseph, BioOne, USA Kornelia Junge, Wiley, USA Barbara Lange, AAP/PSP, USA Judy Luther, Informed Strategies, USA Lex Lefebvre, STM, The Netherlands Liz McNaughton, Divine/ICEDIS, UK Tim Martin, OCLC, USA Kirsty Meddings, Ingenta, UK Robert Molyneux, NCLIS, USA Sally Morris, ALPSP, UK James Mouw, University of Chicago, USA Henning Nielsen, Novo Nordisk, Denmark Lynn Norris, EduServ, UK Jill O'Neill, NFAIS, USA Chris Parker, CABI, UK Norman Paskin, DOI, UK John Sack, HighWire Press, USA Graham Taylor, Publishers' Association, UK Rollo Turner, ASA, UK Syun Tutyia, Chiba University, Japan Governance: International Advisory Board

18. COUNTER Memberships: Proposed Fees Question: How many consortia would be interested in being a member? Why or why not? • Full Members: Categories and Fees • Publishers and intermediaries (aggregators): $750 • Libraries: $375 • Consortia: $750 • Library affiliate: $150 (non-voting member) • Benefits of full membership • Owner of COUNTER with voting rights at annual general meeting, etc. • Regular bulletins on progress • Opportunity to receive advice on implementation

19. Future Developments:2003 and beyond • Objectives for 2003 • Promote and gain acceptance for the Code of Practice • Obtain feedback on Release 1 • Complete list of approved auditors • Define and set up a permanent administrative structure • Promote membership of COUNTER • Full implementation by vendors for 2004 subscription year • Beyond 2003 • Build membership of COUNTER • Extend and deepen Code of Practice • Cover e-books, etc • Journal reporting at article level

20. Questions • Would your consortium consider joining? • Would you be interested in an “ICOLC Group Membership” at a lower per-consortium cost? • Do you perceive any conflicts between the ICOLC and Counter program objectives? • Should ICOLC issue a statement endorsing Counter?

21. For more information………. www.projectCounter.org Peter Shepherd (Project Director) pt_shepherd@hotmail.com