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HSBC Insurance Brokers IBM FileNet Presentation

HSBC Insurance Brokers IBM FileNet Presentation. Presented by: Bernard Bazley, Head of IT. The Problem. Too much Paper, how do we remove it without affecting efficiency or causing civil unrest!!!. London Market Insurance Market. 10 Billion Pages of Paper stored in London

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HSBC Insurance Brokers IBM FileNet Presentation

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  1. HSBC Insurance BrokersIBM FileNet Presentation Presented by: Bernard Bazley, Head of IT

  2. The Problem Too much Paper, how do we remove it without affecting efficiency or causing civil unrest!!!

  3. London Market Insurance Market • 10 Billion Pages of Paper stored in London • Every London Market Reinsurance Policy has on average 1,000 pages to support it • 98% of Files Never Opened after 1st Year

  4. Why Get Rid of Paper !!! • Liability • Accident waiting to happen • Huge processing problems if paper destroyed • Office Space • 25% of London Office space used for filing • Project cost justifiable on office space savings alone

  5. Why Get Rid of Paper!!! • Global Resourcing • Pressure to reduce processing costs • HSBC Global Company, with Global Service Centres • Share documentation • Market Changes • Use of Repositories • Electronic transfer of data

  6. Choices Evaluated • IBM Product set • FileNet Product set • Microsoft – SharePoint • Niche London Insurance products • In-house HSBC products

  7. Why IBM FileNet • Ease of Use • Able Imaging without Workflow • E-Mail integration – Lotus Notes • Industrial standard software • Workflow module available for future expansion

  8. Progress & Experience • Two thirds of Project completed, so far so GOOD • Dual Screen for processing staff • Get the INDEXING right • Suitable training needed • Implement new process to support Imaging

  9. After IBM FileNet Implementation

  10. Questions

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