Technical Assistance: Who? What? Where? When? And How?

1. Technical Assistance:Who? What? Where? When? And How? Beverly A. Tyler, Director Community Health Systems Development ORHP Grantee Partnership MeetingSeptember 2009

2. What isTechnical Assistance? Most importantly, it is someone assigned to provide support to you throughout the HRSA/ORHP Planning Grant period. Your Technical Assistance Consultant’s primary goal is to help make your program a success.

3. What this means to you… • A Technical Assistance Consultant has been assigned to work with you, and the two of you will be in regular contact. • You and your Technical Assistance Consultant will decide on the services that will help your network achieve its grant goals and objectives • You will receive a site visit some time during the year

4. What are Technical Assistance Services? • Your Technical Assistance Consultant can help: • Connect you with other grantees/communities who are working on similar projects across the country • Identify “models that work” • Your Technical Assistance Consultant can facilitate: • Strategic planning sessions • Network deliberations

5. Examples of Technical Assistance • Your Technical Assistance Consultant can help you structure your approach to : • Strategic Planning/Network Design • Board Development • Program Implementation • Community Outreach • Sustainability/Business Planning • Evaluation/Return on Investment

6. Step by Step • Telephone interview • Site visit • Ongoing support

7. Step 1 – Assigning Your Technical Assistance Consultant • Assigned by expertise and experience to best match your program areas • Meet with your technical assistance consultant today

8. Step 2 – Telephone Interview • Your Technical Assistance Consultant will thoroughly review your grant application and call you to ask questions about: • History of your network • Goals and objectives • Partner engagement • Strategic planning • Etc.

9. Step 3 – Site Visit • Jointly decide on which areas to focus on and set up a date, time, and place for a site visit • One-on-one meeting at your location

10. Step 4 – On-Going Support • Contact on a regular basis • email, telephone, conferences, etc. • Respond to your needs • Conclude with a closing interview at the end of grant period

11. Other Technical Assistance Resources • Tele-Seminars: • Provided in association with the National Cooperative of Health Networks (NCHN) • Topics chosen based on grantees’ needs and requests • Presenters include experienced grantees, network directors, and national experts

12. Other Technical Assistance Resources • Technical Assistance Program Website: • http://www.chsdonline.com • Forum for connecting with other grantees • Resources • Announcements of upcoming events – registration • Information on other grantees • Grantees in the news • Related links

13. GHPC’s Rural Health Experience • Working with Rural Health Networks in Georgia since 1996 • Working with HRSA/ORHP since 2002 • Providing technical assistance to Network Planning, Network Development, Outreach and Delta States grantees • Worked with more than 350of rural communities across the country

14. GHPC’s Rural Health Experience • Program design and implementation • Improving access and availability of health and human services • Designing and facilitating leadership development programs for boards and key stakeholders • Program evaluation • Sustainability planning

15. Georgia Health Policy Center • We are here to help…. • Contact us…. Georgia Health Policy Center 14 Marietta Street, Suite 221 Atlanta, GA 30303 Phone: 404-413-0314 Fax: 404-413-0316

16. Planning Grant Technical Assistance Team Eric Baumgartner John Shoemaker Ethan Joselow Beverly Tyler Lynne Kernaghan Keith Williams Catherine Liemohn Naima Wong Joann Ort

17. Thank You Meet with your Technical Assistance Consultant!