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Human Services Department Video Conference Augmentation Project

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Human Services Department Video Conference Augmentation Project - PowerPoint PPT Presentation


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Human Services Department Video Conference Augmentation Project. Project Closeout Presentation, August 27, 2014. Presenters: William Russell, HSD IT Project Manager Mario Gonzalez, HSD ITD Project Management Bureau Chief

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human services department video conference augmentation project
Human Services DepartmentVideo Conference Augmentation Project

Project Closeout Presentation, August 27, 2014

Presenters:

William Russell, HSD IT Project Manager

Mario Gonzalez, HSD ITD Project Management Bureau Chief

Steven Chavez, HSD ISD Bureau Chief, Program Administrative Services

project overview
Project Overview
  • The purpose of this project was to augment and expand the current HSD video conference network by 22 more offices.
  • The benefit will be automation of the current manual scheduling function, reduced travel cost and travel time to attend meetings, and improved communication between field staff.
  • The expanded equipment was successfully installed, tested and is now in production.
project delays lessons learned
Project Delays / Lessons Learned
  • The project took far too long to complete.
  • Delays commonly tie back to state resource availability and scheduling commitments.
  • Internal resource forecasts need improvements and should receive proper review up front.
  • Staff turnover through the end of 2013 encompassed the entire technical team including the bureau chief.
appropriation certification history
Appropriation & Certification History

Note: All certified funds were used for hardware procurement

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