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  1. Welcome all Global Storage Virtual User Group Members! To listen to the audio portion of today’s meeting please dial into the conference using your appropriate dial in number below and enter this pass code-> 5997669126 . USA Toll free 1-866-423-8350 USA Toll 1-719-387-8273 Local (Australia, Sydney) +61 (0) 2 8207 3355 Local (Austria, Graz) +43 (0) 316 218 875 021 Local (Austria, Vienna) +43 (0) 1 994 560 31 Local (Belgium, Brussels) +32 (0) 2 300 3341 Local (Belgium, Liege) +32 (0) 4 244 10 45 Local (Brazil, Sao Paulo) +55 11 3163 0451 Local (Denmark, Copenhagen) +45 70 14 50 84 Local (Finland, Helsinki) +358 (0) 9 2311 4501 Local (France, Lille) +33 (0) 359 69 03 31 Local (France, Lyon) +33 (0) 426 68 42 21 Local (France, Marseille) +33 (0) 486 13 51 01 Local (France, Paris) +33 (0) 1 72 77 48 01 Local (Germany, Berlin) +49 (0) 30 2555 5421 Local (Germany, Cologne) +49 (0) 221 9888 301 Local (Germany, Dusseldorf) +49 (0) 211 3687 261 Local (Germany, Frankfurt) +49 (0) 69 33399 501 Local (Germany, Hamburg) +49 (0) 40 2999 9301 Local (Germany, Hanover) +49 (0) 511 4439 411 Local (Germany, Munich) +49 (0) 89 14367 901 Local (Germany, Stuttgart) +49 (0) 711 2999 301 Local (Hong Kong) +852 3008 0327 Local (Ireland, Dublin) +353 (0) 1 437 0844 Local (Italy, Milan) +39 02 897 819 62 Local (Italy, Rome) +39 06 833 604 31 Local (Italy, Turin) +39 011 2173 454 Local (Japan, Tokyo) +81 (0) 3 4477 8285 Local (Netherlands, Amsterdam) +31 (0) 20 262 9422 Local (Netherlands, Rotterdam) +31 (0) 10 742 0161 Local (Norway, Oslo) +47 21 54 71 81 Local (Russia, Moscow) +7 495 662 55 38 Local (Russia, St. Petersburg) +7 812 449 01 04 Local (Scotland, Glasgow) +44 (0) 141 404 1251 Local (Singapore) +65 6416 9975 Local (Spain, Barcelona) +34 93 802 2511 Local (Spain, Madrid) +34 91 829 9751 Local (Spain, Valencia) +34 96 314 1251 Local (Sweden, Stockholm) +46 (0) 8 5631 1701 Local (Switzerland, Geneva) +41 (0) 22 555 0225 Local (Switzerland, Zurich) +41 (0) 44 556 8451 Local (UK, Birmingham) +44 (0) 121 270 0681 Local (UK, Leeds) +44 (0) 113 322 0981 Local (UK, Liverpool) +44 (0) 151 203 0951 Local (UK, London) +44 (0) 20 7078 9171 Local (UK, Manchester) +44 (0) 161 241 9821 International toll free (Italy) 800 789 188 International toll free (Japan) 00531 16 0966 International toll free (Latvia) 8000 3329 International toll free (Lithuania) 8 800 3 09 13 International toll free (Luxembourg) 800 2 7370 International toll free (Malaysia) 1 800 814 533 International toll free (Mexico) 001 800 514 9756 International toll free (Monaco) 800 93 583 International toll free (Netherlands) 0 800 023 4273 International toll free (New Zealand) 0 800 451 378 International toll free (Norway) 800 118 78 International toll free (Panama) 00 800 226 9700 International toll free (Peru) 0800 53 974 International toll free (Philippines) 1 800 111 009 98 International toll free (Poland) 00 800 112 41 02 International toll free (Portugal) 800 827 511 International toll free (Russia) 810 800 2907 1012 International toll free (Singapore) 800 101 2250 International toll free (Slovakia) 0800 606 348 International toll free (Slovenia) 0 800 80391 International toll free (South Africa) 0 800 981 944 International toll free (South Korea) 003 0813 2295 International toll free (Spain) 900 937 621 International toll free (Sweden) 02 079 7799 International toll free (Switzerland) 0 800 894 551 International toll free (Thailand) 001 800 156 205 9700 International toll free (Trinidad-Tobago) 1 800 205 9700 International toll free (UAE) 800 017 7507 International toll free (UK) 0 808 101 3759 International toll free (Uruguay) 0004 019 0317 International toll free (Venezuela) 0 800 100 5123 National free phone (Mexico) 01 800 054 0651 International toll free (Argentina) 0800 222 2601 International toll free (Australia) 1 800 172 386 International toll free (Austria) 0800 295 662 International toll free (Belgium) 0 800 76 458 International toll free (Bulgaria) 00 800 115 1113 International toll free (Chile) 123 0020 9350 International toll free (China, Northern Region) 10 800 714 1347 International toll free (China, Southern Region) 10 800 140 1346 International toll free (Colombia) 01 800 518 1066 International toll free (Czech Republic) 800 700 642 International toll free (Denmark) 80 889 936 International toll free (Dominican Republic) 1 888 751 4733 International toll free (Ecuador) 1 800 020 316 International toll free (France) 0 800 918 022 International toll free (Germany) 0 800 180 6761 International toll free (Greece) 00 800 161 2205 9700 International toll free (Hong Kong) 800 930 246 International toll free (Hungary) 06 800 169 45 International toll free (Indonesia) 001 803 017 9700 International toll free (Ireland) 1 800 949 051 International toll free (Israel) 1 80 925 9700 Thank you for your patience. We will be starting 2mins after the hour.

  2. Upcoming Storage Virtual User Group Meetings Sep 15th, 2009 - 11:00 am to 2:00 pm Eastern Daylight Time USA Free Online Training Session Title of course – Managing Tivoli Storage Manager 6.1 Agenda: In this presentation, new features such as data deduplication and enhancements to managing Tivoli Storage Manager will be explored. Included is a handy chart of new, changed and removed commands, options, and utilities. •Describe benefits of using Data Deduplication. •Initiate Data Deduplication. •Navigate the Administration Center interface. •Explore the new servers and client nodes management features. •Explain the Maintenance Plan enhancements. •Describe changes in policy management. •Execute database commands. •Identify other new or changed commands Instructor - Cydnee White - Technical Course Developer for Tivoli Storage products; Systems Management Specialist : Storage Sep 16th, 2009 - 11:00 am to 2:00 pm Eastern USA Free Online Training Session Title of course - Tivoli Storage Manager 6.1 - Upgrade Agenda: This presentation provides planning steps and explores the four possible scenarios for upgrading. You will also walk through an upgrade from Tivoli Storage Manager V5.5 to Tivoli Storage Manager V6.1 by extracting data in a current Tivoli Storage Manager server database and then inserted into the new database structure using the upgrade utilities to perform the process. •Plan for the upgrade from Tivoli Storage Manager V5 to Tivoli Storage Manager V6.1. •Prepare the Tivoli Storage Manager V5 database for upgrade. •Install Tivoli Storage Manager V6.1. •Move the V5 database to a V6.1 system. •Test the Upgrade. Instructor - Cydnee White - Technical Course Developer for Tivoli Storage products; Systems Management Specialist : Storage

  3. Upcoming Storage Virtual User Group Meetings Oct 7th, 2009 - 10:00 am, Eastern Daylight Time (GMT -04:00, New York) Meeting topic: TSM V6 Database Upgrade Process and StrategiesAgenda: The TSM V6 upgrade process involves the extraction of the entire database contents from the current TSM server and insertion into a new database. This session will also provide detailed planning information as well as discuss the several ways to go about the actual upgrade process. We will also cover typical maintenance tasks for the TSM DB including sizing, backup and restore of the DB, moving it, and tips for improving performance. Speaker Bio: Dave Canan is a specialist in IBM's Advanced Technical Support center working exclusively with TSM. Dave has 24 years with IBM and has spent 16 years working on TSM implementation, consulting and technical support. About today’s meeting Today’s session will run approximately 60 minutes with a 15- 20 minute Q & A session at the end. You may submit your questions anytime during the presentation using the chat functionality. A recording of today’ s meeting will be made available on our user group profile page 48hrs after today’s presentation. You must dial into the conferencing number to listen to today’s presentation . An email containing these numbers has been sent out to all of you who pre registered to attend today’s meeting. If you do not have this number please submit a request for a dial in number via the chat functionality.

  4. Global Storage Virtual User Group

  5. Tivoli Storage Manager Version 6Technical OverviewIBM Advanced Technical SupportDave Daun djdaun@us.ibm.com

  6. Agenda • New Install Process • New TSM Database – Port to DB2 • Data Deduplication • Real-Time Monitoring and Reporting • Individual Mailbox Restore for Microsoft Exchange • N-Series SnapDiff Integration and Snap Mirror to Tape Integration • VMware Consolidated Backup Improvements • Microsoft Windows Active Directory Individual Object Restore • AdminCenter Improvements

  7. Agenda • Disaster Recovery Manager for Active Data Pool Objects • GPFS for LANfree • Improved Restore Performance • Improvements to EXPIRE INVENTORY • Other New Features

  8. Overview • Some perspective on the TSM V6 announcement • Announced on February 10, 2009 • Significant in terms of scope and function • Beta program started in April 2008 and has included over 200 participants • Support Technical Exchange TSM V6 Series • Preparing for TSM V6 • TSM V6 Database Upgrade Process • TSM V6 Integrated Reporting Feature • TSM V6 Data Deduplication Feature • TSM V6 Administration Center Update • http://www.ibm.com/software/sysmgmt/products/support/supp_tech_exch.html

  9. TSM V6 Installation • New installation tool – Deployment Engine • No longer use the native install tools (smit, Windows Installer, etc.) • Installs all components easily • Both GUI and command-line interface • Used by the TSM server, client and reporting tool

  10. TSM V6 Installation

  11. TSM V6 Installation

  12. TSM V6 Installation

  13. TSM V6 Database – Port to DB2 • Major restructuring of the TSM database – complete port to IBM DB2 • Why do this ?? • Current DB is reaching its limits in terms of size, performance, and function • Position for long term growth • Position for future additional function (online audit and reorg) • Free up development resources • Performance goal is to provide “equivalent performance” • Compared to Version 5.5 • “Port” to a new database has some side effects • !! Not the solution to every problem !!

  14. TSM V6 Database – Port to DB2 • Completely New TSM Database • External to TSM – you can see it there and you can interact directly with the DB2 database manager – DON’T ALTER ANYTHING • Design goal is make DB2 as transparent as possible – there is no expectation that TSM administrations will need to be DB2 administrators • One-to-One relationship between TSM and database • Must use the DB2 that is installed with TSM – cannot use an existing DB2 instance • No merge of multiple TSM instances into one database • Can run multiple TSM / database instances on same OS image

  15. TSM V6 Database – Port to DB2 • Upgrade utility is provided as a separate install package • Use the utility to upgrade a V5.4 or V5.5 server to TSM V6 • Upgrade can run in-place or to a separate install of TSM V6 • Upgrade can run using an intermediate media (sequential) or direct network connection • Upgrade process: • Upgrade existing TSM database to V5.5.X level • Extract from existing V5 database • Insert into new TSM V6 database • Source server is down during extract process

  16. TSM V6 Database – Port to DB2 Upgrade with Media Process Source TSM V5 Server Target TSM V6 Server DB2 Sequential Media 2. dsmserv loadformat 3. dsmserv insertdb 1. dsmupgrd extractdb Extractdb/dsmserv insertdb done in separate steps.

  17. TSM V6 Database – Port to DB2 Upgrade with Network Process Source TSM V5 Server Target TSM V6 Server DB2 Network Connection • dsmserv loadformat • 2a. dsmserv insertdb 2b. dsmupgrd extractdb Extractdb/dsmserv and insertdb done at same time.

  18. TSM Data Deduplication • Only supported with stgpools using devclass=file • Including Active Data Pools • Server-side • No required change to clients or legacy data in storage pools • Duplicates across clients can be identified • V6.1 client will change to identify meta data vs content • Not required, but this will improve the de-dup process on the server • Out-of-band process • Background process • No impact on backup window

  19. TSM Data De-DuplicationConcept 1. Chunk the object • Divide object into logical segments called chunks 2. Identify duplicate chunks • Hash each chunk to produce unique identifier • Compare each chunk identifier with index to determine whether chunk is already stored 3. Eliminate redundant chunks • Update index to reference matching chunks • Deallocate space for redundant chunks 5 5 91 91 17 17 25 25 Chunk identifiers Chunk identifiers Object Chunks Index Index

  20. B C A B B C A C A TSM Data Deduplication Overview Deduplicated disk storage pool stores unique chunks to reduce disk utilization Client 1 Deduplication Server Client 2 Tape copy pool stores A, B, and C individually to avoid performance degradation during restore TSM Database Client 3 Files A, B and C have common data Allows more objects to be stored on disk for fast access

  21. TSM Deduplication Considerations • Consider deduplication if • Data recovery would improve by storing more data objects on limited amount of disk • Data will remain on disk for extended period of time • Much redundancy in data stored by TSM (e.g., for common operating-system or project files) • TSM server CPU and disk I/O resources are available for intensive processing to identify duplicate chunks • Deduplication might not be indicated for • Mission-critical data, whose recovery could be delayed by accessing chunks that are not stored contiguously • TSM servers that do not have sufficient resources • Data that will soon be migrated to tape

  22. TSM Real-Time Monitoring and Reporting • A new stand-alone monitoring and reporting server based on IBM/Tivoli Monitoring (ITM) and Tivoli Common Reporting (TCR) • Monitoring/Reporting server installs on Windows, AIX, and Linux86 • Monitoring agent installs directly on some server platforms or runs on the monitoring server • Uses Deployment Engine to install all components easily • DB2 • IBM/Tivoli Monitoring/Tivoli Enterprise Portal/Tivoli Data Warehouse • Tivoli Common Reporting and TSM ISC/Admin Center • Can monitor and report 5.4, 5.5 and 6.1 servers • No need to license DB2, ITM or TCR separately

  23. TSM Real-Time Monitoring and Reporting • Integrated, common-reporting engine that integrates to IBM Tivoli Monitoring (ITM) and Tivoli Data Warehouse (TDW) • Uses an agent to communicate with the TSM server and extract data from the TSM database and return this data to the ITM server to be stored in the TDW database • TCR uses the Eclipse/BIRT (open-source) engine to report on the data using customized and standardized reporting templates provided by TCR and customized by TSM developers.

  24. TSM Real-Time Monitoring and Reporting

  25. TSM Real-Time Monitoring and Reporting

  26. TSM Real-Time Monitoring and Reporting Using the Event Monitor

  27. TSM Real-Time Monitoring and Reporting Using the Event Monitor

  28. TSM Real-Time Monitoring and Reporting Using the Reporting Feature

  29. TSM Real-Time Monitoring and Reporting Using the Reporting Feature

  30. Individual Mailbox Restore for MS Exchange • Perform individual mailbox and item-level recovery operations in Microsoft Exchange Server 2003 or Microsoft Exchange Server 2007 environments using Data Protection for Exchange backups • GUI or Command-line interface • TDP EXCC RESTOREMailbox mailbox_name(s)

  31. Individual Mailbox Restore for MS Exchange • Supports mainstream platforms • Exchange Server 2003 and Exchange Server 2007 • Windows Server 2003, Windows Server 2008 • 32-bit x86 and 64-bit x64 • Uses strictly Microsoft recommended techniques and interfaces • Recovery Storage Groups • Messaging API (MAPI) • Single user interface for: • Storage group, database, mailbox or message restore • Legacy or VSS restores • Full, differential, incremental, and copy restores • Supports existing backup procedures – no changes required • Does not require separate, costly “brick” backups • Mailboxes can be restored from backups made with previous versions of TSM for Mail

  32. Individual Mailbox Restore for MS Exchange

  33. N-Series and NetApp SnapDiff • As NAS filers get bigger and bigger, there is a requirement to perform incremental backups of the NAS filesystems • NetApp uses a closed operating system so a TSM client cannot be created or installed • This feature takes advantage of NetApp’s Snapshot Difference API to enumerate the differences between two snapshots • TSM then performs a backup of only the changed files • Not a replacement for a normal incremental backup – some circumstances can result in missed files • Only available with AIX (nfs mount) and Windows (CIFS mount) TSM clients

  34. dsmc incremental –snapdiff H: Create snapshot Get changes Populate database Get files Backup to TSM 1 2 3 4 5 6 N-Series and NetApp SnapDiff TSM Windows or AIX Client N-Series or NetApp TSM Server

  35. N-Series and NetApp SnapDiff New Client Option |--DIFFSNAPSHOT = | CREATE --| >>-------------------------------------------->< |--DIFFSNAPSHOT = | CREATE --| | LATEST --|

  36. N-Series and NetApp Snap Mirror to Tape (SM2T) • NDMP backups of very large NAS devices can be slow • SM2T is a block level movement of a filesystem • Similar to BA Client BACKUP IMAGE command • Data written to tape is a block by block copy of the file system • Disk geometry taken into account • Restoration of traditional volume to unlike geometry can be very slow • SM2T operations are only supported for Netapp and IBM nSeries file servers • Implementation provided by extending NDMP functions

  37. N-Series and NetApp Snap Mirror to Tape (SM2T) The following specific functions are provided: • Backup a Netapp file system to media using the Netapp NDMP SnapMirror to Tape function. • TSM admin command: BACKUP NODE • Both Direct to tape and TSM Native stgpool using filer-to-server • Retrieve a SnapMirror copy of a Netapp file system • TSM admin command: RESTORE NODE • Display information about SnapMirror copies. • TSM admin command: QUERY NASBACKUP • TSM back-end data movement for SnapMirror copies • Same support as currently provided for NDMP backup images. • BACKUP STGPOOL, MOVE DATA

  38. N-Series and NetApp Snap Mirror to Tape (SM2T) • Admin Command Line only • No BA Client interface, neither Web GUI nor command line • No support through Admin Center • No NDMP differential backup of SnapMirror images • No NDMP Directory level backup using SnapMirror to tape • TSM will not permit an SM2T backup operation on a server virtual filespace mapping • No Generation of a Table of Contents for SM2T images • No NDMP file level restore from SM2T images

  39. Primary TSM/VCB Backup VMware Consolidated Backup • VCB, introduced in VMware Virtual Infrastructure 3, allows the backup of multiple virtual machines to be off-loaded to a dedicated physical host (Backup Proxy). • Off-loading the backup from virtual machines and the ESX service console, allows backups to be completed LAN-free. • VCB significantly reduces the load on ESX Servers which allow it to run more virtual machines

  40. VMware Consolidated Backup • Full VM for Disaster Recovery provides support to move entire VMDK files (disk to disk across a SAN) via a backup proxy, to TSM storage • Provides a backup method similar to a TSM Linux x86 client backing up entire virtual machines directly from the ESX server service console • Similar to a TSM image backup but comprise the entire virtual machine in a set of files that represent the physical disks of the virtual machine and other control information.

  41. VMware Consolidated Backup

  42. Windows Active Directory • Before TSM V6 • AD restores require the DC be booted into Active Directory Restore mode • AD can only be restored with all bootable components (the entire system state) • New with TSM V6 • No need to reboot the Domain Controller during restore process • Restore only Active Directory objects needed by administrator • Provide an easy to use graphical interface • Tombstone re-animation support • Active Directory objects can be restore from the TSM server

  43. Administration Center • Reduce footprint / improve performance • ISC AE 7.1 or higher • Presentation Services (PS) 5.6 • Improve performance of the Admin API • When launching new portlets, stop browser from jumping • Improve the performance of Notebooks and Multi-Table Portlets • Add Hover Help to describe the default action of the hyperlinks in a table • Improved Messages - Hyperlinks to server help for a given server message • Support for new and enhanced server function • Add “Managing Server” name to the Enterprise Management table of servers • Policy Domain Updates • Client Node Navigation • Maintenance Plan Enhancements • Create New Server wizard • Export/Import ISC connections files

  44. Initial Admin Center Panel Link to “Common Reporting” Link to new panel “Manage Servers” Link to New Panel “Nodes and Backupsets”

  45. New “All Nodes” panel

  46. DRM Support for Active Data Pools • Active Data Pools can now be used for both faster restore and for disaster recovery – could replace an existing Offsite pool with an Active Data Pool • DRM enhanced to include handling of ADP volumes as offsite volumes • Supports both tape and server-to-server volumes • A new DRM SET command added to provide the ability to specify ADP names to be managed by DRM • Default is ADPs are NOT DRM managed • Disaster recovery (DR) media management capability updated so that ADP volumes can be cycled offsite/onsite per underlying server policies and processes • Including off-site reclamation processing • Query commands updated so that DR ADP media can be tracked and managed appropriately • The PREPARE command updated to provide the ability to include ADP volumes in the scripts, macros and documentation included in the recovery plan file

  47. LANFree to Disk with GPFS • Nothing specific within TSM to support GPFS • Or any shared file system • Use GPFS to support a sequential access, FILE type Storage Pool • Simply a testing and validation process to ensure GPFS provides required function for TSM LANFree: • Integrity – appropriate locking, etc • Recoverability from errors • Requirements • GPFS V3.2 or above • Testing configurations • LINUX (Intel and AMD) - SLES 10 • AIX 5.3

  48. Improve Performance for No Query Restore (NQR) • Provide an NQR algorithm which incurs a minimal cost compared to classic restore • Maintain NQR's single mount per tape volume • Ensure that objects on tape volumes are processed in “restore-order” • Treat FILE storage pools like DISK as much as possible • Maintain compatibility with storage agents from Version 5.5 for LANFREE restores • Maintain compatibility with clients from 5.5 and 6.1

  49. Improved NQR - Implementation • Exploit DB2 capabilities • New tables and views to better index objects for restore • Eliminate 2 phase approach • All necessary information gathered in a single pass • Individual objects tracked, eliminating potential restoration of duplicates • Continue using parallel restore operation • No new externals

  50. Inventory Expiration • Inventory Expiration has been reworked to take advantage of the new DB2 database, to be more efficient and to give administrators more control >>-EXPIre Inventory- .-Node--=--*------------------. >--+-----------------------------+------------------------------> '-Node--=---node1,node2,...---' >--+-------------------------------------+----------------------> '-DOmain--=----domainName-------------' .-REsource--=--4--------. >--+-----------------------+------------------------------------> '-REsource--=--value--+-' .-Type--=--ALl---------. >--+----------------------+-------------------------------------> '-Type--=--+-ALl-----+-' |-ARchive-| |-Backup--| '-Other---'