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Statistical Users Forum

Statistical Users Forum. Improving Access to Government Datasets Thursday 18 January 2007 Royal Statistical Society, 12 Errol Street, London EC1Y 8LX Local Government Perspective: Health & Social Care Yong Lee Kent County Council. Talk Structure. Concept: DIKW Analogy: Clothing Industry

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Statistical Users Forum

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  1. Statistical Users Forum Improving Access to Government Datasets Thursday 18 January 2007 Royal Statistical Society, 12 Errol Street, London EC1Y 8LX Local Government Perspective: Health & Social Care Yong Lee Kent County Council

  2. Talk Structure • Concept: DIKW • Analogy: Clothing Industry • Making Data Accessible: Business approach • Health & Social Care Data: some analysis, - leading to ... • Potential: Health & Social Care Index ?

  3. Concept: DIKW Data > Information > Knowledge > Wisdom Jonathan Hey: The Data, Information, Knowledge, Wisdom Chain: The Metaphorical link (UNESCO) December 2004

  4. Concept: DIKW Wisdom DIKW hierarchy: Clark 2004 Joining of wholes Formation of a whole Connection of parts Gathering of parts Context Knowledge Future Novelty Information Data Past Experience Understanding Researching Absorbing Doing Interacting Reflecting

  5. Concept: DIKW Content Management Knowledge Management Information Communication Technology Computers

  6. Wisdom DIKW hierarchy: Clark 2004 Joining of wholes Formation of a whole Connection of parts Gathering of parts Context Knowledge Future Novelty Information Data Past Experience Understanding Researching Absorbing Doing Interacting Reflecting Concept: DIKW

  7. Analogy from clothing industry From: D&G M & S to

  8. Analogy from clothing industry H&S Fabrics or . . .

  9. Business approach - business case • Meeting e-government agenda (by 2005) • What are the Content Management issues? • Not to replicate ONS (at national level) / Regional Observatory / Partners / District Councils; • Keep issues focussed on local characteristics; • Need to be specific to customer needs (examine nature of enquiries).

  10. Business approach - enquiries database • Monitors: • Who contacted us (clients): • Classified into 16 groups (e.g. General Public, Members, Charities, District Councils, etc.) • Thus split internal / external clients • What asked for: • Write in and/or check-box of most popular products; • How enquiry processed (‘phone, email, etc.)

  11. Business approach - Enquiries database

  12. Business approach - analysis of clients

  13. Types of down-load able data • Analogue Data • Fixed format (e.g. pdf (with tables and maps pasted as “pictures”)

  14. Business approach - KCC Intranet page

  15. Types of down-load able data • Analogue Data • Digital Data • data which can be manipulated (e.g. Excel spreadsheet)

  16. Business approach - Enquiries database

  17. Types of down-load able data • Analogue Data • Digital Data • Interactive Digital Data (in a template) • e.g. Clients chooses area or variable and the template gets “populated” with data for chosen area / variable.

  18. Types of down-load able data • Analogue Data • Digital Data • Interactive Digital Data (in a template) • e.g. Clients chooses area or variable and the template gets “populated” with data for chosen area / variable; • Kent View is mapped version

  19. Business approach - KCC Internet • Internet (www.kent.gov.uk/research) • Easter 2003: data pages up loaded on internet • July 2003: 1,245 hits (74% for first time) • Homepage: 293 hits (23.5%) • Population: 213 hits (17.1%) • 2001 Census: 88 hits (7.0%) • Most popular document (ward population estimates) • Population Estimates : downloaded 114 times • Busiest time: • Day: Tuesdays (26% of weekly traffic) • Time: between 11:00 to 11:59 (14% of daily traffic)

  20. Health & Social Care: the new Agenda “We are not tinkers who merely patch and mend what is broken…we must be watchmen, guardians of the life and the health of our generation, so that stronger and more able generations may come after.” Dr Elizabeth Blackwell 1821-1910 Securing Good Health for the Whole Population - Feb 2004

  21. Health & Social Care: the new Agenda

  22. Health & Social Care: the challenges 26

  23. Health & Social Care: the challenges Source: Alzheimer’s Society 27

  24. Health & Social Care: the challenges

  25. Health & Social Care: the challenges Source: PPP Unit, Kent County Social Services 29

  26. Health & Social Care: the challenges Source: NICE (National Institute for Clinical Excellence 30

  27. Health & Social Care: the challenges Source: PPP Unit, Kent County Social Services 31

  28. Health & Social Care: the challenges 33

  29. Health & Social Care: the challenges 34 1 34

  30. Health & Social Care: the challenges 34 1 35

  31. Health & Social Care: the challenges 36

  32. Health & Social Care Index? Social Capital Domain Chronic Conditions Domain Health & Social Care Index Care Services Domain Life Style Domain

  33. Where is the Life we have lost in living? Where is the wisdom we have lost in knowledge? Where is the knowledge we have lost in information? T.S. Elliot, “The Rock”, Faber & Faber 1934

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