Agenda • BizPaL – what it is, how it works • Governance • Value for Business and Government • Municipality engagement • Current project status • How to get started
What is BizPaL? • BizPaL is an online web service that provides Canadian businesses with customized information on permit and licence requirements for all levels of government. • Initiated and developed by Industry Canada in 2003 with three pilot jurisdictions: • Whitehorse, Yukon • Kamloops, B.C. • Halton, Ontario • Currently in use in many municipalities across the country.
Governance • Partnership is managed by a Steering Committee of cross-jurisdictional partners. • Service Alberta and the City of Edmonton have seats on the Steering Committee. • Participating provinces are responsible for: • soliciting municipality participation and guiding implementation projects • paying the software licence fees
Value for Business • Saves time and money: • Manual search for information takes at least 6 hours – BizPaL takes 5 to 30 minutes • Information is available from a single source • Seamlessly re-directs users to the P & L issuers • Makes regulatory compliance with all levels of government easier • Available 24/7 • Streamlines new business growth: • Improves a process that is time consuming and prone to errors
Value for Government • Establishes a complete and consistent information repository • Moves business clients to a less expensive service channel • Average costs to deliver public sector services: • $ 37 for in person • $ 19 for mail in • $ 10 per telephone call • Under 30¢ for internet transaction • Provides call center and counter staff with easily accessible, accurate and standardized tools • Enhances regulatory compliance • Supports red tape reductioninitiatives • Provides opportunities harmonize processes and regulations between governments
Municipality Engagement • Implementation steps • Secure executive buy in • Communication template materials provided • Gather and map the data • Requires your permit and licence experts • Select technical option • Train staff to enter data • Enter data and test the system • Launch • Ongoing participation • Keep the information current • Provide input on future system enhancements • Identify potential service efficiencies
Current Status • Launched the City of Edmonton Feb 1/08 • Currently working with interested municipalities • Calgary, Airdrie, and 8 others • Municipality promotion program to begin later this year • Information website provides more detailed information
How to get started • See information website for more detailed information • Send an email to SA.BizPaL@gov.ab.ca